I ordered a pair of glasses with similar measurements to my current frames, but when I received them, the lenses looked really thick. Luckily, Coastal has a great return policy, and they were re... See more
Company replied
Coastal.com
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See what reviewers are saying
I had to return another pair because the other pairs merge to small. Coastal was great about helping me offer this one and it’s perfect! The yellow is very subtle and the fit is snug so I don’t worry... See more
I've been ordering my glasses (and my husband's) from Coastal for years now. We tried one other online glasses company but quickly switched back to Coastal. I'm always happy with our purchases, and th... See more
Excellent company to deal with. Easy website to use. Lightning fast delivery. That impressed me most of all. The prices are far and away the best I found online after making comparisons against seven... See more
Company details
About Coastal.com
Information provided by various external sources
Coastals's Promise
Steam rising off fresh coffee. Snow on the mountains. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.
Our Story
Our story begins in the year 2000, when we became one of the first ever retailers to offer eyewear online. We’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of California to the east coast of Australia get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.
Our Mission
When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.
Our Products
What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer.
Coastal's Company Guarantees
We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Coastal.com, you can rely on: 24/7 support via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Low Price guarantee, so if we don’t already beat it, we’ll match it.
Contact info
United States
- coastal.com
Glasses don't stay on my face
Glasses don't stay on my face. If I look down they fall right off. They were under the my fit option so figured they'd fur. But neither does.
5 December 2021
Reply from Coastal.com
We're sorry to hear you’re not enjoying the fit of your new glasses! If they're genuinely too small/big you can always avail yourself of our great 60 day return policy for glasses in their as-new condition. However, if they're just a bit (snug / loose) around the back of your ears, some gentle manipulation of the frames can make a world of difference, and is even something you can do at home yourself! Please check out our helpful blog article for a guide on adjusting your temples here: https://www.coastal.com/thelook/how-to-adjust-glasses/. Either way, we want to help and a member from our customer care team will be in touch with you via email. -Team Coastal
Honest multi-year review
Had a defect with the initial frames sent, but after some quick documentation on my part, and a few emails a replacement was on it's way. I'd also like to state that given they are a daily necessity for me, I appreciated not being harassed about returning the prior; defective pair, while waiting for the replacement to be delivered. Now on my second pair from this e-store, both have lasted well and I've been pleased with. 4/5 because I believe the c-shield is a bit of a gimmick and under preforms. As well as this last pair the free case included is a bit too tight of a fit. When closing after a good day of use; and the arms don't exactly lay perfectly flat anymore, the case will not always naturally fully close before coming into contact with the frames.
Edit: Changed from 4/5 to 5/5 as customer service went out of their way to apply credit to my account for the c-shield cost, as well as source and ship a replacement case that properly fit my most recent frames.
5 December 2021
Reply from Coastal.com
Hi James, thank you so much for your great review and feedback, we truly appreciate it! We're glad to hear that you were able to take advantage of our 60-day return policy and receive a new replacement pair! Although, we are sorry to hear that the C-Shield coating isn't quite what you expected and the case is slightly too small. We'd really like to reach out to you directly to assist with this, so please keep an eye on your inbox for us. - Team Coastal
Always high quality frames and lenses
Always high quality frames and lenses. Shipped quickly.
4 December 2021
Excellent and fast service
3 December 2021
Received order accurately and in a…Excellent Service
Received order accurately and in a timely manner. I have always had a great experience. -Thank you
3 December 2021
I love that I never have a problem with…
I love that I never have a problem with my order and ships fast
2 December 2021
Love my new pair of glasses
Love my new pair of glasses. I wear them all the time. The frame is beautiful and sturdy. Well worth the price!!
1 December 2021
Love my glasses!
1 December 2021
This company is my baby for sure
This company is my baby for sure. They ship really fast, customer service is nice and I love them. They also helped with the price match. Favorite company ever.
1 December 2021
Unprompted review
Always great glasses
Always great glasses. Good quality and price. Received my glasses on time.
28 November 2021
Thru some confusion on my behalf I left…
Thru some confusion on my behalf I left a negative response on the wrong site. I did not buy the glasses in question here.
23 November 2021
Unprompted review
Great service
22 November 2021
My first time ordering eye glasses…
My first time ordering eye glasses online and my new glasses fit surprisingly well to my face and vision is perfect.
21 November 2021
The best
Very reliable. They consistently provide great service and I always get exactly what I asked for quickly
21 November 2021
Reply from Coastal.com
Thank you for your review, Howard. We're sorry to hear of these disappointing delays with your order. Someone from our customer care team will be in touch to provide further assistance. Thank you for your patience! - Team Coastal
Excellent company to deal with
Excellent company to deal with. Easy website to use. Lightning fast delivery. That impressed me most of all. The prices are far and away the best I found online after making comparisons against seven other contact lens companies.
20 November 2021
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