Co-Space Reviews 31

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

There’s good, great, excellent and even exceptional customer service, but when we talk about Co-Space, we are talking about customer service that goes beyond. Nothing is too much for the magnifi... See more

Rated 5 out of 5 stars

I’ve been a CoSpace Stevenage member for a few months now and I honestly can’t fault the place. I love how informal yet professionally run it is. Very SOHO-Works vibe, contemporary offices with expose... See more

Company replied

Rated 5 out of 5 stars

An exceptional facility and we were really made to feel at home. Great service by the team and nothing was too much trouble. The offices and meeting facilities are of the highest standard we have seen... See more

Rated 2 out of 5 stars

That Co-Space in Stevenage was able to book me in on such short notice (booked Friday for the following week) is to their credit. The venue looks nice, and the kitchen faci... See more

Company replied

Company details

  1. Office Space Rental Agency
  2. Commercial Real Estate Agency
  3. Corporate Office
  4. Coworking Space

Written by the company

Co-Space is your chosen space to grow your business, from start-ups to SME's and beyond. We have stylish private offices and sleek co-working desks available. You'll find ergonomic, transitional furniture inside the design-led space which focusses on biophilia and core values such as productivity and the environment. All our spaces are managed by a dedicated Customer Service team who go above and beyond in every aspect of managing the spaces and providing you, your team and your business with the support needed. If you'd like to book a tour or space, please go to www.co-space.co.uk.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

31 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Jasmine is a Superstar!

Jasmine has been an absolute Superstar since she started. I really appreciate all the support she’s given-always quick to update me with anything notifications which has made things so much easier.
On top of that, her charisma and positive attitude make every interaction a pleasure. Thank you, Jasmine for going above and beyond!

20 March 2026
Unprompted review
Rated 2 out of 5 stars

Co-Space in Stevenage needs improvment

That Co-Space in Stevenage was able to book me in on such short notice (booked Friday for the following week) is to their credit.

The venue looks nice, and the kitchen facilities were welcome. The wifi was fast and reliable, and the staff friendly.

Regrettably, this as far as the positives go, as there were several deficiencies in both the venue and how it was run which made the experience extremely unpleasant and unfit for purpose.

One of the problems was the ‘Two tier’ system the company operates. Members who pay monthly are given a portal app on their phones and induction information via email. The portal is used to book meeting rooms, and once booked, it will show on other member’s portals, so they know when it will be unavailable.

Members who are using day passes (as I was due to the short-term nature of my needs) were given no such email, or the portal. This means members with day passes have no way of knowing if a room is booked or not, nor do they have a way of booking a room save for speaking to reception. I did point this out to the staff and it seemed this wasn’t something they had thought about. I also suggested that a simple interim solution would be to have a simple booking form/calendar or similar next to the rooms which people can write on to book them. The staff agreed this might be useful, but it seems it isn’t something the company as a whole had considered.

This inability to book effectively caused numerous issues with day pass people using rooms that had been booked because they had no way of knowing the room was booked. This in turn involved having to carry laptops all over the place trying to find rooms. All this unnecessary movement resulted in my tripping on a rug which caused my wireless mouse to drop to the floor and become damaged, which I will now have to replace at my expense.

When a room was found, I discovered it had no heating, causing the room to be extremely cold and thus unsuitable for all but the briefest of meetings.

The meeting room availability was worsened due to one of the rooms being used as a Ramadan prayer room, something which I was not made aware off in advance.

The co-working facilities were insufficient in other ways too. The only area available for those with day passes was the top floor, most of which was evidently the break room for the business that uses most of the top floor.

In this break area only two tables had any plug sockets by them, making the rest of the tables completely unsuitable for laptops with low charge. Of these two tables, only one had any natural light.

The other table was in a dark corner. The chairs were armchairs unsuitable for prolonged work and the table was not at a correct height for working with a laptop. It was also not at the correct distance from the chairs to be useful, so I needed to pull it towards me. However, due to being made of marble and situated on a rug moving it was extremely difficult and caused an injury to my shoulder.

There were no lockers or similar for members to secure their laptops and the like if heading out to lunch, which is obviously a security risk. This forced members to take their laptops with them around town which was far from ideal - especially for those with larger and heavier laptops or other equipment.

Due to this co working space being a break room area I was constantly being disrupted by the employees of the top floor business coming out in groups and talking loudly which I found to be highly disrespectful.

All told I found this a deeply unsatisfying week long experience and one that I will not be repeating unless I have no other options. I would not recommend co-space to those who have short term needs.

9 March 2026
Co-Space logo

Reply from Co-Space

We would firstly like to apologise for the experience you've had at our Stevenage site recently.

This is not what we expect our visitors to experience and thanks to your feedback, we will be looking at ways to implement a better system to ensure future visitors don't face the same problems you found.

Rated 5 out of 5 stars

Where brilliant service makes the Space

There’s good, great, excellent and even exceptional customer service, but when we talk about Co-Space, we are talking about customer service that goes beyond.

Nothing is too much for the magnificent team, powered by Gemma, Scarlett and Jasmin. They set the bar for what a shared work space should look and feel like.

Welcoming, warm and human.
Thank you

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Super friendly

Super friendly, clean and excellent flexible facilities. The look and feel of the two floors of Co-working space are exceptional. Close to MK station and plenty of parking nearby.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

An exceptional experience

An exceptional facility and we were really made to feel at home. Great service by the team and nothing was too much trouble. The offices and meeting facilities are of the highest standard we have seen in the country and we would highly recommend visiting a Co-Space facility near you. Thanks to the Co-Space team for a great experience.

5 February 2026
Rated 5 out of 5 stars

Amazing service

Amazing service, especially from Kayleigh. we first raised a matter in December 2025, and once it was personally brought to her attention, she took full ownership and completed it from start to finish. the entire process was wrapped up with truly exceptional speed.

Thank you Kayleigh, for such outstanding support

5 February 2026
Rated 5 out of 5 stars

Great Co-Working Space with Very Helpful Reception

Co-Space Reading is a really great co-working space and the reception team is the best part. When you walk in, the staff at the front desk are very friendly and make you feel welcome. They help with bookings quickly and are always ready to answer questions or give support. Because of them, the atmosphere feels relaxed and positive, and it is easy to focus on work. The location is also very good, just a short walk from the train station and the town centre. I am very happy with Co-Space and give it five stars.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

Just visit Reading Office, both Jasmine and Scarlett are super friendly, super helpful, thanks a lot!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Co space Reading

Co space Reading is the best office space we have used. Always clean, staff are friendly and helpful, can’t fault it!

14 November 2025
Unprompted review

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