Credit Management Group UK Reviews 

17
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Alternative Financial Service
  2. also in
  3. Consultant

Written by the company

We provide effective solutions to commercial credit management issues. We help in reducing risk to bad debt, protecting profits and improving cash flow; our services include, outsourced collections, consultancy, support, training and online toolkit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(17)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Small Claims Court course was…

The Small Claims Court course was informative and well structured, providing a clear overview of the small claims process from start to finish.
The trainer demonstrated strong subject‑matter knowledge and explained legal concepts clearly, using relevant examples to reinforce learning.
I would recommend this course to others who require a practical introduction to small claims court procedures.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

‘I have been working with Jenny from Credit Management UK for over 6 months now. Having worked with other credit control companies before, and having been burnt by their murky terms of business and % agreements, finding Jenny and agreeing clear terms of business was a breath of fresh air. Jenny has managed to recover my outstanding debts with a firm but sympathetic approach, which has allowed us to maintain a good relationship with our suppliers and still recover their outstanding balances.

I really can not recommend CMUK enough, THANK YOU Jenny!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly Effective Credit Control Guidance

We have subscribed to CMG UK's support service for many years. Although we manage our credit control in-house, CMG's advice has been invaluable in supporting our team. They have expertly guided us on credit risk assessment, effective debt collection strategies, negotiation tactics for resolving spurious disputes, court processes, and the most appropriate enforcement methods for CCJs depending on the debtor's circumstances. We have consistently found their service highly effective and exceptional value for money.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Stephen and Tom have been really…

Stephen and Tom have been really helpful to our company. Would recommend :) Thank you!

5 August 2024
Credit Management Group UK logo

Reply from Credit Management Group UK

Thank you Laura, we are pleased you have found our outsourced collections service valuable.

Rated 5 out of 5 stars

Improving Collections Training

Just attended training on Improving Collections. This is brilliant training and has given me the knowledge of how to produce correct invoices and how to chase debt effectively and this confidence. Thank you!

25 June 2024
Unprompted review
Credit Management Group UK logo

Reply from Credit Management Group UK

Thank you for tour feedback it is appreciated.

Rated 5 out of 5 stars

We have used CMG for 5 years +

We have used CMG for 5 years +, and ostensibly they are an extension of the finance team, working under our company brand highly effectively. From pure credit control, to escalation and indeed credit management strategy, CMG bring a professional approach to debt collection and management and bring about the results.

28 April 2017
Unprompted review
Rated 5 out of 5 stars

Flexible Service

Following our decision to move to a new platform, CMG provided us with effective support and training to implement new systems and automated letters to help us manage over 3200 live accounts.

13 April 2017
Unprompted review
Rated 5 out of 5 stars

Credit Management Tool Kit

As a West Cheshire & North Wales Chamber of Commerce member, having access to the Credit Management Tool Kit is a great set of guidelines to help with any late payment issues you may be having. Having recently had a client not paying their invoice, we used the letter templates to help resolve the late payment issue. Having used the second demand letter, the client paid in full immediately the same day. Having met the team at the Credit Management Group, I would have no hesitation in recommending their services..

10 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

The course was set up very professionally providing hand-outs and notes for our employees to look at a later date for reference. The course was run really well and I would recommend the Credit Management Group to someone else.

19 December 2016
Unprompted review
Rated 5 out of 5 stars

Training Course

I recently attended the course "How to Use the Small Claims Court to get Paid" and found it both enjoyable and informative. Thank you Jenny and the team!

14 October 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

When you're faced with a company owing you thousands it's reassuring to have a great team behind you with the determination to succeed on your behalf and that's exactly what you get with the Credit Management Group UK. I have no reservations and would use this company every time.

10 March 2016
Unprompted review
Rated 5 out of 5 stars

Great Service

We have used Credit Management for a number of services throughout the years. We have always been happy with the service and results we have achieved. Jenny and the team are always happy to help.

Keep up the good work.

20 January 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look