I'm very happy with my experience of using CMC Invest so far. From transferring an existing cash Isa to them, to making my first deposit. This was all done very quickly compared to other providers I a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
CMC Invest UK is an award-winning app, backed by 30+ years of financial experience and proprietary end-to-end technology. With our transparent and straight-forward subscription plans, you’ll have access to ISAs, Self-invested Personal Pension, General Investment Account, 4,500+ shares, ETFs and funds, multi-currency wallets, commission-free investing (other charges may apply) – and more. When you invest, your capital is at risk. Tax treatment depends on your individual circumstances & may change in the future.
CMC Markets, 133 Houndsditch, EC3A 7BX, London, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent app, low fees and good, prompt customer service on the chat. Very good overall

Reply from CMC Invest
Fantastic platform for DIY investor. Many great features. I really like the speed with which dividends are credited to the account - always there by 7am on payment day. Excellent customer service.

Reply from CMC Invest
cmc is an excellent trading site. Furthermore they provide a good IT support. Thank you.

Reply from CMC Invest
This without doubt the best company I’ve ever dealt with concerning investing. Thank you Selin for all your help and quick reply’s to queries. Everything has been exceptional with dealing with this company. If you’re thinking of opening or transferring an ISA I can highly recommend

Reply from CMC Invest
I recently opened an account and I loved the UI. The app is very smooth although I did have some issues with the app. Firstly you have to pay if you want to use an ISA while some other brokers like Trading 212 allow you to open one for free. Secondly they don’t have fractional shares and this is a very big problem since some of the stocks/etf’s prices are very expensive for 1 share and fractional shares makes it easy for those who don’t really have that much upfront and are looking to begin their investment journey. Personally I wouldn’t mind paying the monthly fee to use the ISA but they not offering fractional shares in this day and age is a very big problem. I would suggest for others to look elsewhere like Trading212, Investengine or even Freetrade. Besides these two major problems they are alright. I would’ve given it a five star rating but these two issues made me take out two stars

Reply from CMC Invest
I opened a cash ISA and set up a transfer in from another provider. The other provider has now moved the funds and closed my old account. However, the funds do not yet show in my CMC Invest Cash ISA and so I am losing interest everyday the funds are not credited to my account. I both secure messaged and phoned CMC but could only get a stock response that it could take 3 to 5 business days. So, in the meantime, I'm losing over £10 of interest everyday because the funds are now in limbo. In the 21st century with almost instantaneous financial transactions possible, it's unfathomable that the transfer process can take my money, yet leave me with no return because it is in 'a 3 to 5 day transfer' process. When I asked CMC on the phone exactly where my money is during the process (because someone is obviously benefiting from it - albeit not me), they said they didn't know. I'm beginning to wish I hadn't made the move to CMC Invest........All I'd say to anyone reading this review is to think carefully if you're considering an ISA transfer with CMC.

Reply from CMC Invest
Opened transfer cashisa via app. Good experience up to the point of transfer of cash. Was concerned about all the info they required for a cash only isa. Net assets /Salary etc .
If you dont need it dont ask for it.
Interest rate was competitive. Hence the attraction and wariness on data.
Decided not to proceed.
Customer Service wise they responded quickly to my request to close.

Reply from CMC Invest
CMC markets are COMPLETE SCAMMERS !!!! Don't believe them whatever you do , they will spend weeks reeling you in and you pay in and they NEVER pay you out, they will use EVERY excuse to get you to invest more ,PLEASE dont fall for it !!!!!!!@

Reply from CMC Invest
Easy on-line application. Good customer service. Excellent savings interest.
Great and simple app, not too cluttered. Easy to open account with a good offer on account fees. Will be transferring my S&S ISA and SIPP.

Reply from CMC Invest
Very quick and easy application. Immediately I got a response and I being kept informed as to the progress of my Isa switching with a daily countdown update

Reply from CMC Invest
After slight hiccups with downloading the app and finalising my personal details, CNC Invest were quick to rectify. Also had slight problems with transfer ISA from another provider but don't think it was their fault, however, CMC phoned me to get it sorted swiftly. From start to finish 2 days!! Amazing 👍
At the moment the app seems straight forward to view balance for a cash ISA.

Reply from CMC Invest
For a first time user it was simple and easy to navigate with a great summary of one’s transaction for record purposes.

Reply from CMC Invest
Extremely slow processing of transfer between existing customers, started process on 6/09/24 and still not finalised. Called and emailed several times without any outcome. Provide lame excuses and continually fail to meet their own timeframes for actioning agreements. Disrespectful and unreliable

Reply from CMC Invest
Have been trying to withdraw my money for 10 days, been emailing phoning every day, they keep saying I sent a message to technical, every day! Numerous emails to send in bank statement, sent it 5 times, I was on phone with them when I sent 4th, she verified it, still nothing, is this company a scam, had no problems taking my money?

Reply from CMC Invest
I decided to instruct a pension transfer back in April to their new pension product- it has been nothing but a shambles the whole way, they outsource the work to Quai who I get the feeling have no clue how to enact an in specie transfer.
Numerous chasers and now a formal complaint to be told- the complaint needs to be investigated before the transfer will move.
Most firms would have ensured the transfer was completed as a priority before then looking at what went so wrong. I cannot recommend them for any potential pension transfers until they sort out their back office.
Numerous chasers by the app are met with meaningless platitudes - unbelievably poor experience here.

Reply from CMC Invest
Very simple and straightforward to use app.
Quick execution of trades and low costs.
Brief analysis of stocks ok, maybe knowing who recommended buying/selling would be helpful?
Very easy app to use and lots of helpful information too to help me choose where to invest.
Idiot-proof process to enable a novice to buy his first American stock.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.