CMC Invest Reviews 288

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its speed and efficiency, especially regarding ISA transfers, which many found to be exceptionally quick and smooth compared to other providers. People also appreciate the user-friendly app, describing it as simple, straightforward, and easy to navigate, with many finding it helpful for tracking transfers and staying informed. However, some people were not happy with the payment process, noting delays and arbitrary confirmations when trying to withdraw funds, despite deposits being fast. There were also occasional reports of slow response times to messages, with some customers receiving no replies or acknowledgments.

What people talk about most

Service

Reviewers mention positive feedback about service, particularly praising the speed and efficiency of ISA... See more

Payment

People report ambiguous experiences with payment. While some customers found depositing money and opening... See more

User experience

Users describe positive interactions with the user experience, often highlighting the app's intuitive design... See more

Application

Customers had positive experiences with the app, finding it well-laid out, intuitive, and easy to use for... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers report significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm very happy with my experience of using CMC Invest so far. From transferring an existing cash Isa to them, to making my first deposit. This was all done very quickly compared to other providers I a... See more

Company replied

Rated 4 out of 5 stars

Banking made easy and straightforward with competitive interest rates. Cash ISA transfer in was quick and easy using mobile app. UI is basic, but functional. In app messaging fast and effective provid... See more

Company replied

Rated 4 out of 5 stars

Was amazed at the speed of my ISA transfer to thanks to CMC and Moneybox for that. Opening up the account with the app was a bit tricky and frustrating but got there eventually. Very good interest r... See more

Company replied

Rated 4 out of 5 stars

On wednesday 24 september I withdrew money from my CMC cash isa account to be transfered into my normal bank account to help me pay my bills. That type of transaction usually appears as 'Bank credi... See more

Company replied


Company details

  1. Investment Service
  2. Investment Company
  3. Stock Broker

Written by the company

CMC Invest UK is an award-winning app, backed by 30+ years of financial experience and proprietary end-to-end technology. With our transparent and straight-forward subscription plans, you’ll have access to ISAs, Self-invested Personal Pension, General Investment Account, 4,500+ shares, ETFs and funds, multi-currency wallets, commission-free investing (other charges may apply) – and more. When you invest, your capital is at risk. Tax treatment depends on your individual circumstances & may change in the future.


Contact info

3.8

Great

TrustScore 4 out of 5

288 reviews

5-star
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Rated 5 out of 5 stars

Easy application process and fast…

Easy application process and fast transfer of funds between providers

6 August 2025
CMC Invest logo

Reply from CMC Invest

Hello Kevin,
Thanks for sharing your experience! Glad the application was straightforward and the transfer went through quickly.

Rated 5 out of 5 stars

Easy to set up.

Easy to set up.
Transfer from existing went smooth and quick.
Prompt response to queries and questions.
So far so good.

6 August 2025
CMC Invest logo

Reply from CMC Invest

Hello Steve,
Thanks for the lovely feedback! Great to hear setup, transfer, and support have all been working well for you.

Rated 5 out of 5 stars

OK so far

So far all good. Easy to set up and move money into.

6 August 2025
CMC Invest logo

Reply from CMC Invest

Hello Simon,
Glad to hear the setup was simple and smooth for you! Thanks for sharing your review.

Rated 3 out of 5 stars

One satisfied customer.or quite some time after I initially…

For quite some time after I initially tried to open the Savings account I had chosen to invest into, I did not receive any correspondence or communication to inform me what the hold up was about?
Almost towards the end of the day I was informed I had to open an introductory account to credit my funds, which will then be transferred to my chosen Saving account.
I followed instructions to do so, within minutes my funds were credited to the new account, then promptly credited to my Savings account. I was pleased to note the speed of this transaction.
So, my money is safely saved with the Company. Thank you.

17 July 2025
Unprompted review
CMC Invest logo

Reply from CMC Invest

Hello Nivedita,
Thank you for sharing your experience. We’re glad to hear that once the introductory account was set up, your funds were quickly credited to your account and you’re happy with the outcome. We did reach out for more information earlier on so we could assist sooner, but we’re pleased everything is now safely in place.

Rated 5 out of 5 stars

It was easy to transfer my ISA

It was easy to transfer my ISA. It only took a couple of days.
I am very impressed with the APP. Very easy to use.
CMC have kept me fully informed at every stage of the transfer.
Well done, I am very happy

1 August 2025
Unprompted review
CMC Invest logo

Reply from CMC Invest

Hello Geoff,
Thanks so much for the kind words, we're thrilled the ISA transfer was quick and that you're impressed with the app.

Rated 3 out of 5 stars

3/5 Days holding Cash Needs Banned by the FSA.

This business of holding people’s money transfer for 3/5 working days should be banned by the FSA! They can take the money out immediately and transfer immediately it even shows that it has disappeared from your account! So where does it go for 3/5 days? A holding account to gain interest for the investment bank? It’s kinda a Screw you idea to the customer!

1 August 2025
Unprompted review
CMC Invest logo

Reply from CMC Invest

Hello Steve,
Thanks for your feedback. We understand how frustrating transfer delays can be. We did reach out for more details but didn’t hear back. The 3–5 day wait is due to standard banking and security checks, but we’ve shared your comments with our team to help improve the experience.

Rated 5 out of 5 stars

Easy to use

Easy app to use and I love that it shows me my pending interest building on a daily basis

1 August 2025
CMC Invest logo

Reply from CMC Invest

Hello Alison,
Thanks for the lovely feedback, great to hear the daily interest updates are a hit. Thanks for choosing us!

Rated 3 out of 5 stars

Disliked app and use of unfamiliar terms

Disliked app - tiny on Ipad screen. Disliked lack of info/ explanation given by individuals in response to my ISA application. For example being told a ‘wet signature ‘ was needed. I have never heard that expression before. I was given no information about what it was or how I should supply that until I prompted the individual concerned. Got bored in the process and applied to an alternative provider that offered a more rapid, smoother process, more attuned to customer experience and needs with better on screen technology.

1 July 2025
CMC Invest logo

Reply from CMC Invest

Hello,
Sorry to hear the process felt confusing and that the app didn’t work well on your iPad. We’ve passed your feedback about “wet signature” to our team so we can make things clearer and smoother in future. If you have any other questions or thoughts, please don’t hesitate to reach out.

Rated 4 out of 5 stars

Banking made easy and straightforward…

Banking made easy and straightforward with competitive interest rates. Cash ISA transfer in was quick and easy using mobile app. UI is basic, but functional. In app messaging fast and effective providing guidance and reassurance with timely responses. Minor criticism with account numbers on ISA transfer form not corresponding to in app ISA account number.

31 July 2025
Unprompted review
CMC Invest logo

Reply from CMC Invest

Hello Nik,
Thanks for the review, we're glad it's been easy and straightforward, Appreciate you flagging the account number mismatch - this shouldn't happen, and we've passed it onto the team to review.

Rated 5 out of 5 stars

Smooth easy process

I transferred a cash ISA from another provider to CMC Invest as the rate was brilliant.
It was such an easy process! I was kept informed at each stage and now my information and ISA has been transferred with no fuss and very quickly - it doesn’t get better than that! Well done CMC, a company I thoroughly recommend

24 July 2025
CMC Invest logo

Reply from CMC Invest

Hello,
Thanks for the amazing feedback! We're so pleased to hear the rate and service impressed - thanks for the recommendation!

Rated 5 out of 5 stars

The transfer from another ISA…

I found the transfer from another ISA provider to CMC to be quick and easy. I also like to App. It's very clear and easy to use.

22 July 2025
CMC Invest logo

Reply from CMC Invest

Hello Trevor,

We're glad the transfer was quick and easy, and that you're enjoying the app. Great to have you with CMC Invest!

Rated 4 out of 5 stars

Very easy to invest

Very easy to invest, very straightforward app. Only problem - you have to have a Gmail email address; Hotmail doesn't appear to work with the CMC app

15 July 2025
CMC Invest logo

Reply from CMC Invest

Hello Simon,

Thanks for the feedback! We're glad to hear the app has been easy and straightforward. The issue with Hotmail definitely shouldn’t be happening - thanks for flagging it. We’ve passed it on to the team to look into.

Rated 5 out of 5 stars

Transferring in a cash ISA

Really easy process to transfer my old cash ISA to CMC Invest to take advantage of their headline rate. The app seems easy to use. So far,so good!

21 July 2025
CMC Invest logo

Reply from CMC Invest

Thanks for the great review! We're happy to hear the transfer process was easy and that you're enjoying the app. So far, so good indeed.

Rated 5 out of 5 stars

quick and easy ISA transfer and good customer service

Transferred my ISA and had a question about whether they’d heard back from ceding provider after I approved the transfer request. Norma replied quickly and updated me and a couple of days later the transfer was complete and I had message to notify me.

So far, app is simple to use, customer support is good and I’m happy with the service.

25 July 2025
Unprompted review
CMC Invest logo

Reply from CMC Invest

Hello Toni,
We're glad the transfer went smoothly and that Norma was able to help quickly. It's great to hear you're enjoying the app and service so far - thanks for choosing CMC Invest!

Rated 5 out of 5 stars

I authorised a transfer of my Cash ISA…

I authorised a transfer of my Cash ISA to CMC Invest because of the competitive interest rate. It only took 2 days and they kept me well informed at every stage of the transfer. I would recommend.

23 July 2025
Unprompted review
CMC Invest logo

Reply from CMC Invest

Hello Michelle,
Thanks so much for the review, delighted to hear the transfer was quick and were kept informed throughout. We really appreciate the recommendation!

Rated 5 out of 5 stars

Seamless transfer only took 2 days from…

Seamless transfer only took 2 days from initiating to transfer.
Good communication, decent interest rate (let’s see if it remains as good as this), very happy with the service so far

24 July 2025
Unprompted review
CMC Invest logo

Reply from CMC Invest

Hello Kris,
Thanks for the review, so glad to hear about your transfer experience. We're here if you need anything!

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