Customer service was great and I received my sunglasses in a timely fashion. I do wish you would rate your sunglasses on how well they reduce sun glare. I tried a pair of friends sunglasses on in the... See more
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The layout of the website has fallen from what it once was - the product selection while slim, still offers some great items at a huge discount (Templa-Projects). But the overall layout of the websit... See more
Update: logged into account and it said order was shipped. Tracking said that carrier was awaiting package. I waited for days. I reached out again to customer service and they said they weren’t sure... See more
Company replied
Great prices, selection can be limited, but to be expected given the nature of the business. Have always had good service with Clymb. Packages arrive quickly. Products fit well per sizing info. I also... See more
Company details
Written by the company
Our team of industry experts hand-select products from the world's top Fitness, Outdoor, and Action Sports brands. Rather than force you to search through thousands of items, TheClymb offers limited-time sales on only the best footwear, apparel, and gear up to 90% off retail!
Contact info
United States
- support@theclymb.com
- clymb.com
Hasn’t replied to negative reviews
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Great prices & service
Great prices, selection can be limited, but to be expected given the nature of the business. Have always had good service with Clymb. Packages arrive quickly. Products fit well per sizing info. I also find items here that I don’t see on other sites or in regular brick and mortar stores. Worth having on your list of places to check when shopping.
I spent $200 on two items at three am…
I spent $200 on two items at three am two days ago. The next day a few hours later I tried to add a twenty dollars long sleeve Nike shirt. So I would not have to pay for shipping two times. So iv been trying to call, all I get is a busy signal.iv left my number and asked u guys to please call me. For two days now. And u guys will not no communication with me!!! Now I had a text from you about a 15% off so not a happy costomers. Plus iv been a loyal customer over ten years!!! Now. I remember in the past ib be able to call and u guys would pick up and deal with any issues. I want the Nike shirt at 15% off and no shipping fee??? If not I'm not going to be able to purchase with you guys anymore!! Call and deal with your unhappy costomer???707-458-9755 Christian
Quick arrival
Price of my purchase was unbeatable and…
Price of my purchase was unbeatable and excellent quality of product!
I’m always very satisfied with products…
I’m always very satisfied with products I buy from The Clymb!
I thought 💭 I was buying the same socks…
I thought 💭 I was buying the same socks in different colors but they are different.
Mistaken label size
Mistake in clothing label size. Size 2 is extra small not a MEDIUM!
Also a return never subtracts shipping from the full item price when shipping was extra and already paid once by the customer. If you subtract shipping from my return you will hear from me all over social media.
It’s been 7 days and usps hasn’t…
It’s been 7 days and usps hasn’t received the item for shipping. If you can use any other site you should.
I was a member of the original Clymb…
I was a member of the original Clymb and purchased from the site often. This is my first purchase under the new platform/owner. As always prices are good and I received my order timely. However, I sure like the old site for shopping much better. I found that the filters when searching did not always work. Frankly, too much clutter which makes it real hard to continue shopping.
Easy and convenient
The website is easy to navigate and the process to buy the item went smoothly. The company notified me when my item shipped. Easy and convenient! I love my new sneakers! Thanks Clymb!
half of my order was cancelled without…
half of my order was cancelled without notification before the rest shipped. prices are beatable if you shop around
Ordered shoes
Ordered shoes. Received a notice of shipping. Then received an email that purchase was refunded. Left to presume that the shoes were somehow not available. Seems like something out of sequence.
Couldn't fulfill the order
A few days after I ordered a pair of shoes, they sent an email that let me know that they can't fulfill it. I got the same email from another site, Steals. I think they are probably the same company under different names.
I received the wrong item and I can't…
I received the wrong item and I can't get in touch with anyone!
My sneakers is ready to be shipped with…
My sneakers is ready to be shipped with a shipping label info from you. But they have been there now for a week…I emailed you for answer, no respond from you guys?
Quick and courteous response.
Even though not all the items I purchased worked for me, the return was easy and I got a quick and response from customer service.
Delivered earlier than expected!
Order shipped was 100% wrong
I ordered four pairs of women's shoes, all in size 10. Two pairs of shoes arrived that were men's size 10 and men's size 7 and are not even the style of shoe I ordered. What a mess.
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