The Clymb Reviews 166

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Customer service was great and I received my sunglasses in a timely fashion. I do wish you would rate your sunglasses on how well they reduce sun glare. I tried a pair of friends sunglasses on in the... See more

Rated 4 out of 5 stars

The layout of the website has fallen from what it once was - the product selection while slim, still offers some great items at a huge discount (Templa-Projects). But the overall layout of the websit... See more

Rated 1 out of 5 stars

Update: logged into account and it said order was shipped. Tracking said that carrier was awaiting package. I waited for days. I reached out again to customer service and they said they weren’t sure... See more

Company replied

Rated 5 out of 5 stars

Great prices, selection can be limited, but to be expected given the nature of the business. Have always had good service with Clymb. Packages arrive quickly. Products fit well per sizing info. I also... See more

Company details

Written by the company

Our team of industry experts hand-select products from the world's top Fitness, Outdoor, and Action Sports brands. Rather than force you to search through thousands of items, TheClymb offers limited-time sales on only the best footwear, apparel, and gear up to 90% off retail!


Contact info

3.9

Great

TrustScore 4 out of 5

166 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great prices & service

Great prices, selection can be limited, but to be expected given the nature of the business. Have always had good service with Clymb. Packages arrive quickly. Products fit well per sizing info. I also find items here that I don’t see on other sites or in regular brick and mortar stores. Worth having on your list of places to check when shopping.

19 June 2023
Rated 1 out of 5 stars

I spent $200 on two items at three am…

I spent $200 on two items at three am two days ago. The next day a few hours later I tried to add a twenty dollars long sleeve Nike shirt. So I would not have to pay for shipping two times. So iv been trying to call, all I get is a busy signal.iv left my number and asked u guys to please call me. For two days now. And u guys will not no communication with me!!! Now I had a text from you about a 15% off so not a happy costomers. Plus iv been a loyal customer over ten years!!! Now. I remember in the past ib be able to call and u guys would pick up and deal with any issues. I want the Nike shirt at 15% off and no shipping fee??? If not I'm not going to be able to purchase with you guys anymore!! Call and deal with your unhappy costomer???707-458-9755 Christian

22 June 2023
Rated 2 out of 5 stars

Mistaken label size

Mistake in clothing label size. Size 2 is extra small not a MEDIUM!

Also a return never subtracts shipping from the full item price when shipping was extra and already paid once by the customer. If you subtract shipping from my return you will hear from me all over social media.

22 May 2023
Rated 5 out of 5 stars

I was a member of the original Clymb…

I was a member of the original Clymb and purchased from the site often. This is my first purchase under the new platform/owner. As always prices are good and I received my order timely. However, I sure like the old site for shopping much better. I found that the filters when searching did not always work. Frankly, too much clutter which makes it real hard to continue shopping.

19 May 2023
Rated 4 out of 5 stars

Easy and convenient

The website is easy to navigate and the process to buy the item went smoothly. The company notified me when my item shipped. Easy and convenient! I love my new sneakers! Thanks Clymb!

19 May 2023
Rated 3 out of 5 stars

Ordered shoes

Ordered shoes. Received a notice of shipping. Then received an email that purchase was refunded. Left to presume that the shoes were somehow not available. Seems like something out of sequence.

10 May 2023
Rated 1 out of 5 stars

Couldn't fulfill the order

A few days after I ordered a pair of shoes, they sent an email that let me know that they can't fulfill it. I got the same email from another site, Steals. I think they are probably the same company under different names.

10 May 2023
Rated 1 out of 5 stars

Order shipped was 100% wrong

I ordered four pairs of women's shoes, all in size 10. Two pairs of shoes arrived that were men's size 10 and men's size 7 and are not even the style of shoe I ordered. What a mess.

28 April 2023

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