Clubhouse Sports Media ltd Reviews 

546
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very polite, responsive, and supportive throughout the entire partnership journey. Many people also appreciate the efficient service, clear updates, and quick turnaround times when creating custom advertising artwork. Clients feel confident working with this business because everything is organised smoothly and professionally from the very beginning. However, some reviewers were not happy with receiving unwanted marketing messages that continued despite multiple requests to stop them. Some people also felt that communication completely broke down and promised advertising benefits were never delivered as originally agreed upon.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, professional, and very helpful.... See more

Service

Users describe positive interactions with service, highlighting helpful personnel and efficient communication... See more

Marketing

Customers had ambiguous experiences with marketing, showing a deep divide in opinions. While some reviewers... See more

Customer communications

Consumers find contact experiences to be a significant source of frustration, consistently reporting a total... See more

Customer service

Reviewers express ambiguous feedback about customer service. Some consumers praise representatives as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We joined up with Clubhouse Sports Media to promote our Golf Course and Club facilities, which is achieved mainly through the TV in our reception area. Thank you to sponsors which have grown since we... See more

Company replied

Rated 5 out of 5 stars

From the point of making contact we were given the information we needed and received all communication well. We were taken through the steps via email and I also received telephone calls from the Ac... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish by all of the team, from initial sales with Ben, Jacob was great and my video advert was loaded at the precise time end of the month as stated. Booking rounds of... See more

Company replied

Rated 5 out of 5 stars

I'm a new client to Clubhouse Sports Media, but so far, every interaction has been positive. Each person I've spoken to/worked with (Billy & Dwight so far) has been so polite, helpful & responsive. It... See more

Company replied


Company details

Written by the company

Clubhouse is a marketing & technology company working with some of the top courses through out the UK.


Contact info

3.3

Average

TrustScore 3.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(546)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very friendly staff

Very friendly staff, happy to help.

Good information about what was in the advertising package.

I'd have liked to have seen a preview/mock up of the advert in situ on the website in hindsight but that is a minor point.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Drake Memorial Park

Set up and package all very easy and access and understand. Great communication throughout the set-up process. Golf package easy to access so far. Early days but hopefully will benefit both us and Borringdon golf course.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Spam

Spam, blasting every possible email address across multiple domains. Originating domain is clubhouse-sportsmedia.com, slightly different than their website domain (clubhousesportsmedia.com) attempting to spam out while not harming the reputation of their main domain. DKIM signature shows they are using Spotler to send out their spam, I'll be leaving them a negative review too.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Complete spammers

Complete spammers. Their unsubscribe option does not work, and they continue to send weekly unsolicited emails. Avoid at all costs and dont forget to report them the ICO if they do not remove your email

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Experience – Highly Recommended Sports…

Really impressed with Clubhouse Sports Media. Our recent golf booking was handled professionally, with clear communication and no hassle at all. Everything was organised efficiently, timings were spot on, and the whole experience felt very smooth. Great service and happy to recommend them.

23 October 2025
Unprompted review
Clubhouse Sports Media ltd logo

Reply from Clubhouse Sports Media ltd

Hi Alan,
I'm happy to hear you are enjoying our experience with us, we appreciate the great feedback.

Rated 1 out of 5 stars

Scammers and dont reply

So i agreed with Clubhouse Sports Media Ltd to a sponsorship which was to see my company advertising in 2 golf courses I will not name the golf courses as this does not relate to them this is all to do with Clubhouse! My sponsorship was meant to be split into manageable payments as im a sole trader so one lump sum was not feasible for me these payments was meant to start at the end of September till January so what happens i received a invoice in August so I emailed the contact i had a Clubhouse Sports Media and he said dont worry ignore it i will sort it out i have these emails as proof too if this goes to court!! Any on with the stroy. So i carry on as normally then early September i received another invoice so now I have 2 invoices before the agreement date which I couldn't pay so again I contact my contract with Clubhouse Sports Media and from then till today ive still not had any response from anyone one emails saying my invoices are overdue and to top it off today I get a email from a dept recovery firm working on behalf of Clubhouse Sports Media saying I now have charges on the payments when I sent a email to cancel the contract because of the lack of communication from there staff so they obviously just get people signed up then dont bother with them after im still yet to see what my sponsorship was meant to have been and have basically been scammed by this company. Luckily for me I have emails ive sent and the few emails back to be able to deal with this in court if it goes that far but I am now refusing to pay a penny due to misleading sales for products I dont even have if they even bother to read there reviews someone might finally contact me about this sponsorship BUT TO ANYONE ELSE AVOID WORKING WITH THIS COMPANY BEFORE YOUR SCAMMED TOO!!!!

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Chapel en le Frith

We joined up with Clubhouse Sports Media to promote our Golf Course and Club facilities, which is achieved mainly through the TV in our reception area. Thank you to sponsors which have grown since we started our relationship earlier this year. The Hole Flyovers are really good, which are reproduced on our website and we have had numerous positive comments about those and the ' Chapel Golf Club Welcomes' screens. Chapel en le Frith Golf Club.

20 November 2025
Unprompted review
Clubhouse Sports Media ltd logo

Reply from Clubhouse Sports Media ltd

Hi John,
Thank you for taking your time to leave us a positive review, we will continue to keep giving the high standard of our work.

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Really looking forward to the relationship moving forward.

27 October 2025
Unprompted review
Clubhouse Sports Media ltd logo

Reply from Clubhouse Sports Media ltd

Hi,
We are glad to hear you are enjoying the experience, Thank you!

Rated 5 out of 5 stars

A very positive start to a working relationship!

I'm a new client to Clubhouse Sports Media, but so far, every interaction has been positive. Each person I've spoken to/worked with (Billy & Dwight so far) has been so polite, helpful & responsive. It gives me confidence that I've made the right decision to work with this team. Also, the artwork they created for my advert was very quick & very (very!) good - exactly what I wanted!

29 October 2025
Unprompted review
Clubhouse Sports Media ltd logo

Reply from Clubhouse Sports Media ltd

Hi,
Thank you for your feedback and i'm glad we are giving you the positive experience with us!

Rated 1 out of 5 stars

Simply don't adhere to GDPR

Simply don't adhere to GDPR - numerous requests for removal of our data due to daily spam received. Incredibly frustrating and a show of their business ethics when the opening line of the 'marketing' (unsolicited nonsense) is a pure fabriaction.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

This is a company who spend their days…

This is a company who spend their days spamming others to try and get business for their clients, if there clients only knew what they were doing they would not use them. Sedelscombe Golf Club take note!
These are small time low budget so called marketing company who love spamming other companies.
Keep up the good work 👍

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Clubhouse Sports Media Ltd is great

Clubhouse Sports Media Ltd has great benefits, I had a great experience! Highly Recommend!

1 November 2025
Unprompted review
Clubhouse Sports Media ltd logo

Reply from Clubhouse Sports Media ltd

Hi Ellie,
Thank you for this response, we appreciate the amazing feedback.

Rated 5 out of 5 stars

Just started with the media group

Just started with the media group, for a local club.
very good communication at this time with the team, they helped me sort the images out that is which were incorrect. chasing me when I forget to reply re the ads which is great as I am terrible with remembering things.

will be visiting the club on and off to use my benefits so will be nice to see the adverts up and will update if any changes.

7 November 2025
Unprompted review
Clubhouse Sports Media ltd logo

Reply from Clubhouse Sports Media ltd

Hi Callum,
Thank you for your feedback, we are glad to hear you enjoy our work.

Rated 5 out of 5 stars

Responsive and did what they said they…

Responsive and did what they said they would do.

31 October 2025
Unprompted review
Clubhouse Sports Media ltd logo

Reply from Clubhouse Sports Media ltd

Hi Chris,
Thank you for taking your time to leave us a positive review, we will continue to keep improving our work standards.

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