Clubhouse Sports Media ltd Reviews 

546
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very polite, responsive, and supportive throughout the entire partnership journey. Many people also appreciate the efficient service, clear updates, and quick turnaround times when creating custom advertising artwork. Clients feel confident working with this business because everything is organised smoothly and professionally from the very beginning. However, some reviewers were not happy with receiving unwanted marketing messages that continued despite multiple requests to stop them. Some people also felt that communication completely broke down and promised advertising benefits were never delivered as originally agreed upon.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, professional, and very helpful.... See more

Service

Users describe positive interactions with service, highlighting helpful personnel and efficient communication... See more

Marketing

Customers had ambiguous experiences with marketing, showing a deep divide in opinions. While some reviewers... See more

Customer communications

Consumers find contact experiences to be a significant source of frustration, consistently reporting a total... See more

Customer service

Reviewers express ambiguous feedback about customer service. Some consumers praise representatives as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We joined up with Clubhouse Sports Media to promote our Golf Course and Club facilities, which is achieved mainly through the TV in our reception area. Thank you to sponsors which have grown since we... See more

Company replied

Rated 5 out of 5 stars

From the point of making contact we were given the information we needed and received all communication well. We were taken through the steps via email and I also received telephone calls from the Ac... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish by all of the team, from initial sales with Ben, Jacob was great and my video advert was loaded at the precise time end of the month as stated. Booking rounds of... See more

Company replied

Rated 5 out of 5 stars

I'm a new client to Clubhouse Sports Media, but so far, every interaction has been positive. Each person I've spoken to/worked with (Billy & Dwight so far) has been so polite, helpful & responsive. It... See more

Company replied


Company details

Written by the company

Clubhouse is a marketing & technology company working with some of the top courses through out the UK.


Contact info

3.3

Average

TrustScore 3.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(546)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly company representatives

Very friendly company representatives, assistive and helpful.

I have renewed my company sponsorship with our local club twice through Clubhouse, they have simplified the process and never been pushy with the process. All in a great service and a very good package along with the sponsorship. Thank you

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

I used clubhouse sports media to enhance my businesses brand by advertising at a local golf club. They offered me a great package, were very easy to deal with and responded promptly on the phone or by email to all of my questions.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

A scandalous, sham of a company that sells something they don't have

My experience started with unsolicited spam emails, I should have really learnt from that, or at least checked the reviews beforehand.

I entertained and replied to the email, and began a conversation with Jack who told me the exact opposite of what their director Gareth later wrote into the contract. Clubhouse Sports sell a two-year contract of advertising but want either money up front in full (less a 5% discount) or paid over six consecutive monthly instalment (was originally sold as six equal payments over the two year period - even supplied recorded phone calls of that) - thats another thing, they record every phone call.

Stupidly, when I agreed to it their director Gareth sent me three contracts to sign, each one with mistakes on it regarding the terms. I now genuinely believe this was a ploy to deceptively imply terms that I didn't want. I was focused on it missing the "free" second golf club instead of the payment terms.

I've now undergone a battle with their finance team and have invited them to take me to court. I'm convinced I have sufficent evidence of their malpractice and will stringently defend that fact.

I have since found out they have sold an advertising contract for 24 months with a golf club planning to cancel it at the end of their period (6 months time).

This review is a warning for anyone else thinking of or planning on working with Clubhouse Sports Media Ltd. Do not do it, they are charlatans and fraudsters that sell something they don't have using underhand tactics to deceive and decept customers.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

An incessant amount of spam emails…

An incessant amount of spam emails subscribing me to a mailing list I've not given permission for.
Multiple calls have not resolved this despite promises. Clearly don't care about GDPR which is frightening considering this is a media company.

This can't be helping your clients reputation either.

George Hil, how many times need I Ask?
Legal route of harassment will now ensue.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic team

Fantastic team, very quick and professional response on all fronts with the perfect artwork created. Highly recommended.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

SPAM company

Several time Ii have asked this company to remove my name from mailing list. They continue to email their information. Very annoying

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Another Bullshit scheme that seems too good to be true and it is

Signed up with this company so we could play golf at a local course in Rowlands Castle, agreed in the contract no restrictions on tee Times other than on Saturdays and Sundays only to find that was not true. You cannot play before 2pm during the week which means you cannot get a full round in from November to March and you can only book 6 days in advance making it hard to plan and invite corporate guests. No response to my request to cancel the contract and refund the money or response to my phone calls from the MD called Gareth who might be the same Gareth who describes himself as a project manager (and who agreed the contract) on his emails but does not provide his surname.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Constant Spam - Never Signed Up For it

Constant Spam - Never Signed Up For it

Even when you try to unsubscribe, then someone else from the company bombards you with further more unwanted junk. If this is how they believe business should be conducted, then they are sadly mistaken.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

The Company were over and above what i…

The Company were over and above what i am used to with all arrangements carried out quickly and completed to my satisfaction. Their continued support is second to none. I am looking forward to enjoying our facilities and benefits and attracting businesses to work with us in the future.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

We worked with Clubhouse Media recently and had a really positive experience.

I created the artwork myself, but their guidance throughout the process was excellent. Everything was explained clearly, timelines were straightforward, and I always knew exactly what was needed and when. There was no confusion or back-and-forth — just clear communication and helpful support.

Even though I handled the creative side, they were on hand whenever I needed advice or clarification, which made the whole process smooth and stress-free.

Professional, organised and easy to deal with — I’d happily work with them again.

— Jon, Pet Stop

28 February 2026
Unprompted review
Rated 1 out of 5 stars

this company have a useless email list, use your marketing budget elsewhere

we have no relationship with this company and have never subscribed to the service, we have absolutely no interest in the emails offering adverts in golf clubs, we receive spam to 2 different business emails almost weekly, and have called the company to remove our address, and 'unsubscribed' despite never subscribing, I suspect that as part of their marketing package to golf clubs they will sell you on the idea they have a huge database of businesses they can reach, but their email list is clearly made up of useless leads. reported with the ICO and would suggest the other 1 star reviewers do the same.

27 February 2026
Unprompted review

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