Brilliant Service. Exceeded expectations and response was quick. Solution even better, which we are very grateful for. Thank you!
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See what reviewers are saying
I support a small parish council that wished to migrate to a gov.uk domain. Cloud Next have been very patient, as anybody supporting a PC needs to be. I have just completed the email migration and enc... See more
Company replied
The quality of support is excellent and extremely patient. Cloud Next provide cost effective solutions for everyone, whether it's just a private email domain to a fully fledged website system. Ev... See more
Company replied
I had completely forgotten how to get two dormant domains populated and up and running. Your guys came back within minutes, loaded wordpress onto the sites and helped me completely rebuild these two... See more
Company replied
Company details
Written by the company
Web Hosting, WordPress, VPS & Domains Since 2008. Seriously-fast, secure & ultra-reliable hosting backed by 24/7 expert UK support. Unlimited FREE WordPress, Website & Email migrations from your current host. Quick, easy, hassle free & no downtime.
Contact info
18-19 Iron Gate, DE1 3GP, Derby, United Kingdom
- 0333 202 1032
- sales@cloudnext.uk
- cloudnext.uk
4.8
Excellent
616 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer support throughout…
Excellent customer support throughout the process.
20 October 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Susan
Thank you so much for leaving a review for Cloud Next. Your time taken to do so is really appreciated.
It's fantastic to read that you have found our customer support excellent and they were able to help and assist you. We look forward to providing you this level of service for a long time to come.
As always if we can help, please do get in touch. Thank you again.
Kind regards
Stephen
Cloud Next
They are a reliable web hosting company.
1 October 2023
Unprompted review
Very Very nice service!!
Very Very nice service!!! Good job. Excellent support! The conditions are very good! Thank You!
6 August 2023
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Andrzej
Thank you for leaving a review for Cloud Next - it is very much appreciated. It's great to read that you have found our support excellent - I'm so pleased that they could help.
If you do need any further help or assistance, please do get in touch with our support team who are available 24/7. Thank you again.
Kind regards
Stephen
Cloud Next
Cloud Next Provides Excellent Support
Cloud Next Services is a company that I have a deep admiration for. Their attentiveness in addressing issues is truly remarkable, and they consistently provide excellent support. Their friendly and polite nature is also very much appreciated.
27 September 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Sunil
Thank you so much for taking the time to leave a review for Cloud Next, we really appreciate it. It's great to read that you have found our support team excellent - even if we do say so ourselves, we think they are amongst the best in the industry!
We look forward to continuing to provide this level of support to you for a long time to come. Thank you again and if we can assist or help, please do get in touch.
Kind regards
Stephen
Cloud Next
Glad i moved
After many years of struggling with my previous hosting company i am so glad i found Cloud Next... From initially speaking to someone prior to switching over all my sites to the fantastic FAST support i am more than happy!!! Since moving not had one site down due to a server fault and any issues i have support are second to none! so fast! Thank you - highly recommend!
27 September 2023
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Chris
Thank you so much for taking the time to leave a fabulous 5 star Trustpilot review for Cloud Next. We really appreciate your time taken to do so.
It's great to read your comments, especially about our support team who you have found both fantastic and fast! We look forward to being your hosting provider of choice for a long time to come and continuing with this level of service.
As always, if there is anything we can help with, please do get in touch. Thank you again.
Kind regards
Stephen
Cloud Next
Out of the Frying Pan? Absolutely not.
After moving my website to Cloud Next from my previous web host today {Sunday) I encountered what I could imagine was going to be a frustrating error. I submitted a ticket to Cloud Next support.
Expecting to be tied up for days attempting to make my issue fully understood (as would be the case with my previous host) I hardly had time to bury my head in my hands after clicking on the submit request button when my email pinged a message that all was now resolved.
Blisteringly fast and effective support gives me optimism for a trouble free future with this host.
24 September 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Eric
Thank you so much for leaving a fantastic 5 star review for Cloud Next. We really do appreciate your time taken to do so. It's amazing to read your review and I'm so pleased that our support team were able to quickly resolve your support ticket and issue.
We look forward to providing you with this level of service for a long time to come and of course - welcome to Cloud Next. Thank you again for your review and if we can be of any further help or assistance, please do get in touch.
Kind regards
Stephen
Cloud Next
My queries were responded to very…
My queries were responded to very quickly and the team kept trying until the problem was resolved. I felt genuinely supported.
14 September 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Andrea
Thank you so much for taking the time to leave a review for Cloud Next. We really appreciate it. It's great that our support team were able to quickly help and assist you with your problem and to get this resolved.
We look forward to providing this level of support to you for a long time to come. If we can be of any further assistance, please do get in touch. Thank you again.
Kind regards
Stephen
Cloud Next
I've been with Cloudnext for 10+ years
I've been with Cloudnext for over 10 years now... Whats not to love!? Intuitive Control Panel, exceptional support and very reasonable prices!
You know when people say they finally found their person? Well I found my host! Always and forever... ;)
13 September 2023
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Marc
It's great to receive such a fantastic review from a customer of over 10 years! We really do appreciate your custom and your review.
It's awesome as well that you have found our support exceptional, reasonable pricing and you have found your host! We look forward to helping and supporting you for another 10 years and beyond. Thank you again.
Kind regards
Stephen
Cloud Next
They are amazing
They are amazing, any issues with my website they have helped resolve straight Away.
I'm not very tech savvy but they always help me. Definately recommend this company.
12 September 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Joanne
Thank you so much for taking the time to leave a fantastic 5 star Trust Pilot review for Cloud Next. It's great to read your comments and that you have found our support team amazing.
We look forward to continuing to help support you. As ever if we can assist, please do get in touch. Thank you again and thank you for the recommendation.
Kind regards
Stephen
Cloud Next
Superb support and highly recommended
We have had very few reasons to contact Cloud Next for support, but on the odd occasion that we do they are very, very prompt at responding, and have resolved any issues or questions that we have had, also very promptly. I can thoroughly recommend Cloud Next for your hosting needs. Superb support.
3 September 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Brian
Thank you so much for such a great Trust Pilot review of Cloud Next. Your time taken out to write the review is very much appreciated. It's great to read your review and comments, especially about our support team.
We're so pleased they have been prompt and resolved and answered any questions or queries you've had. We hope to continue to provide you with this level of service for a long time to come. If we can be of any help or assistance, please do get in touch. Thank you again.
Kind regards
Stephen
Cloud Next
I'm always happy about the very fast…
I'm always happy about the very fast responses I receive from Cloud Next to issues that occasionally arise.
They are polite and supportive, even if the 'issues' are of my own making.
3 September 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Graham
Thank you so much for leaving a 5 star review for Cloud Next. We really appreciate the review and your time taken to do so. It's fantastic to read how happy you are with our support team and the fast responses they provide to resolve any issues you may have.
We look forward to continuing to provide this level of service to you for a long time to come. Thank you again, and as always if we can help please do get in touch.
Kind regards
Stephen
Cloud Next
Quick and proactive technical solution…
Quickly and proactively resolved something that I had been trying to resolve over a period of time. They provided me with a solution and then implemented from a technical view within a few minutes of my initial enquiry. No fuss and great service.
31 August 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Nick
Thank you so much for taking the time to leave us a review, it is very much appreciated. Thank you as well for your wonderful comments.
It's fantastic that you found our support team were quick and proactive and we're able to help and assist you. We look forward to continuing to provide you with a great service for a long time to come.
Thank you again and if we can help, please do get in touch.
Kind regards
Stephen
Cloud Next
Super
I'm many years with them and I'm very happy with them. Customer service is super - fast and very helpful. Just everything super...
28 August 2022
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Andrius
Thank you for leaving a 5 star review for Cloud Next, we really do appreciate it. It's fantastic to read your comments and that you have found our support team fast and helpful.
If we can be of any further help or assistance, please do get in touch and we'll be happy to help..
Kind regards
Stephen
Cloud Next
The Technical Help Team - diamonds!
The Technical Help Team continue to be the diamond in CloudNext services. Quick, efficient and understand what you need and get things sorted.
20 August 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Chris
Thank you so much for a fantastic 5 star review of Cloud Next, it is really appreciated by all here. It's fantastic to read your comments on our technical support team and how quick and efficient they were in helping you.
We look forward to providing you with this level of support for a long time to come. As always if we can help again, please do get in touch.
Kind regards
Stephen
Cloud Next
24/7 technical support
Their technical support is absolutely outstanding, without question the best I've experienced from any technology company. Not only is is 24/7 but it is often pretty much instantaneous! And in my case they've shown incredible patience in dealing with an inexperience customer!
19 August 2023
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Dave
Thank you so much for taking the time to leave a great 5 star review of Cloud Next. We really appreciate you taking the time out to do so.
It's fantastic to read your comments on our support team and how they were able to help and assist you. We think they are pretty outstanding as well!
As ever if we can be of any further assistance, please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
Asked for a phone call to discuss if…
Asked for a phone call to discuss if what they offered would suit my needs, however they had problems with their phone system so dealt with them by support tickets. From transferring my domain name and setting up the hosting, I really couldn't believe how quickly it was done, seriously really quick. Thank you.
15 August 2023
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Stephen
Thank you so much for leaving a review for Cloud Next. We really appreciate the time taken in you doing so.
It's fantastic to read that our support team were able to quickly get your domain transferred and your hosting package active quickly so you could begin to build your site with us.
If we can be of any further help or assistance, please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
Recently moved our 3 websites to Cloudnext
Recently moved our 3 websites over to Cloudnext - the set up, migration and tech help was smooth and very helpful - websites are running faster and very happy!
7 August 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Carl
Thank you so much for leaving a 5 star review with Cloud Next. We really do appreciate your time taken to do so. It's fantastic that our support team were able to help and assist with the migration of your sites to ourselves.
It's great that they are running much faster and it's always nice to hear from a happy customer :) We look forward to providing whatever assistance you may need in the future, and please do get in touch with any questions or if we can help.
Thank you again.
Kind regards
Stephen
Cloud Next
Best service and customer support ever!
15 August 2023
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi David
Thank you so much for your review of Cloud Next - it is very much appreciated by everyone here. I'm so pleased to read that you have found our support team provide the best service and customer support - they are amongst the best in the industry even if we do say so ourselves.
We look forward to providing you with this level of service for a long time to come and as always if we can help, please do get in touch.
Kind regards
Stephen
Cloud Next
Superb support
Superb support, answered a question in minutes and carried out the fixes on my behalf. Highly recommend.
4 August 2023
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Oakcrafts
Thank you so much for leaving a 5 star review for Cloud Next. We really appreciate your time taken to do so. It is fantastic to read your comments and that our top-rated UK support team continue to deliver and were able to help and assist you in minutes.
Thank you as well for the recommendation.
Of course if we can provide any further help or you have any questions, please do get in touch.
Kind regards
Stephen
Cloud Next
Really helpful from start to finish…
Really helpful from start to finish when I migrated over to cloudnext. Quick response to any queries I had made the process easy.
20 July 2023
Reply from Cloud Next® - Web & WordPress Hosting
Hi Joanna
Thank you so much for taking the time to leave a 5 star review for Cloud Next. We really appreciate the review and your time.
I'm so pleased to read that our support team were able to help and assist you in your migrations to ourselves, and that any support tickets were responded to promptly and made the process easy for you.
Thank you again and of course if we can help going forward, please do get in touch.
Kind regards
Stephen
Cloud Next
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