Great Service
Thanks to Olly and Leo we're successfully leveraging AI to re-engage with older customers. The voice and scripting are so lifelike that during internal testing staff didn't realise it was AI!
3 August 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Cloudax delivers enterprise contact centre automation, bringing together intelligent outbound campaigns and fully automated inbound handling within a single unified platform. From predictive dialling and instant form triggered callbacks to complete qualification, routing, and CRM syncing, Cloudax Connect manages communication workflows end to end. Businesses rely on Cloudax to scale outreach, capture high-intent leads, filter spam, and trigger workflows across their systems. We provide the infrastructure, automation, and reliability organisations need to transform how they communicate and focus on meaningful growth.
Contact info
1 Hardman Square, M3 3EB, Manchester, United Kingdom
- +443330111190
- enquiries@cloud.ax
- cloud.ax
4.2
Great
6 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Multilingual capabilities for multi-national company
We are based across multiple countries, and struggled to find a solution which could offer multi-lingual capabilities, specifically for Finnish.
Cloudax were not only incredibly helpful in getting us set up on their platform, but also their tech sounded the most natural, especially when switching between the different languages.
They now sit at the front of our line answering every single call for us and routing them to the appropriate teams/departments when necessary.
27 July 2026
Unprompted review
We started off with just a voice AI…
We started off with just a voice AI agent for out of hours and now Cloudax runs all of our telephony facing services, we also now have a chatbot by Cloudax which works great. We’re saving more than 80 leads a month from the out of hours answering alone
14 November 2025
Unprompted review
Impressive Solution
With over 20 years of experience in contact centres, I’ve seen many waves of innovation — but the recent evolution toward AI has been the most challenging. After testing numerous outbound solutions that struggled with latency and natural delivery, we discovered Cloudax by chance. Their technology stands out with remarkably authentic UK voices and seamless, pause-free interactions. A genuinely impressive solution that delivers where others fall short.
1 October 2025
Unprompted review
Built an AI Call Handling Agent for us…
Built an AI Call Handling Agent for us with great success. Exceptionally responsive and passionate team. Would recommend!
18 October 2025
Unprompted review
Seamless transition in implementing AI calling system.
Our experience with the team at Cloudax has been 5*- Seamless transition in implementing the AI calling system. We know that we're now ahead of the game in how our calls are answered and this correlates to overall satisfaction for our clients
3 October 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.