Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolut... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good morning, I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly... See more
Company replied
John did the Annual Service of my Palma Vita toilet to a high standard as usual, which he has done for many years now, which has kept it working well for the 10 years I've used it. The call to say he... See more
Company replied
I have a bidet, wash and dry toilet. Which I’ve had for a good while now. Because of further deterioration of my mobility, a powered toilet seat riser, has recently been installed. This has been br... See more
Company replied
Company details
Written by the company
At Closomat, we strive to make life easier for people, regardless of the challenges they face in their intimate toileting needs. We are trusted by families and carers, by installers, by distributors and by medical and clinical professionals who choose us to help make a difference to the lives of the people who use our toilets, both in the home and away from it. Our products are flexible and customisable, and are designed to meet the needs of the individual both now and in the future.
Closomat helps people live their best lives
Written by the company
- Closomat enables people to deal with their intimate toileting needs with as much style, independence, dignity and control as possible.
- We believe that everyone deserves independence and dignity in the bathroom, which is why we are absolutely committed to continuous improvement in developing the most effective products. And why we are here to promote the many benefits of wash & dry toilets to a wider audience.
Contact info
Building 1, Brooklands Place, Brooklands Road, Sale, M33 3SD, Manchester, United Kingdom
- 0800 374 076
- info@closomat.co.uk
- closomat.co.uk
4.6
Excellent
862 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Thank you ☺️ the product it is excellent…
Thank you ☺️ the product it is excellent for my Crohn’s and has helped me out so much because of this. It has features we make me feel clean and dry which is one of the best things about it and using my elbow to flush really helps as well because of my Dystonia.
8 May 2026
Reply from Closomat
Thank you so much for your thoughtful feedback. We’re very pleased to hear that your Closomat toilet is helping to support your needs so effectively and that the design features are making such a positive difference.
Reply from Closomat
Thank you so much for taking the time to share your views. We are really pleased you had such a positive experience.
Reply from Closomat
That's very good to hear. Thank you for sharing your experience, we really appreciate it.
Reply from Closomat
Thank you so much for taking the time to leave us a review. We are very pleased to hear everything went well.
Everything gteat
4 May 2026
Reply from Closomat
This is very good to know. Thank you so much for taking the time to share your thoughts. We really appreciate it.
Good communication.
Good communication.
Came when expected. Pleasant and helpful engineer.
21 March 2026
Reply from Closomat
We are pleased to hear that you felt the visit was helpful, and really appreciate the feedback. Thank you so much.
Lovely company to deal with
Lovely company to deal with. I couldn’t be without my Closomat. The annual maintenance visit is a massive reassurance. The engineers are excellent.
24 March 2026
Reply from Closomat
Thank you for your kind feedback. We’re delighted to hear that you’ve had such a positive experience and that your annual maintenance visits provide peace of mind. It’s also wonderful to know that our engineers have continued to deliver an excellent service. We truly appreciate your continued support and thank you for taking the time to share your experience.
Reply from Closomat
Thanks so much for letting us know. We really appreciate you taking time to share your positive experience.
Highly recommend clsomat toilet
I cannot recommend clsomat highly enough. As a disabled person, this toilet has genuinely helped me regain my independence and confidence in everyday life. It is easy to use, reliable, and has made such a positive difference to my comfort and dignity. The quality and thought put into the design are excellent, and it has improved my day-to-day routine more than I expected. I’m extremely grateful for the support and freedom it has given me.
7 May 2026
Reply from Closomat
Thank you for taking the time to leave such thoughtful feedback. We are incredibly pleased to hear the positive impact your Closomat toilet has had on your daily life. Helping people maintain independence and dignity is at the heart of what we aim to achieve, so your comments mean a great deal to us.
Thank you again.
Very polite and friendly engineer
Very polite and friendly engineer, serviced my toilet and left everything as it should be.
27 March 2026
Reply from Closomat
This is brilliant to hear. We are very proud of our wonderful team of engineers, and we'll be very happy to pass on your lovely feedback. Thank you for taking the time to share.
Reply from Closomat
We are very pleased to hear about your positive experience. Thank you for taking the time to let us know.
The engineerc couldn’t help me
The engineer couldn’t help me as a Ot has to scansion a replacement toilet seat a big John and the Birmingham city council have to scansion it
22 April 2026
Reply from Closomat
Thank you for your feedback. Sorry that you are having issues with your toilet seat - please let us know if we assist further, 0161 969 1199.
Friendly and efficient staff and…
Friendly and efficient staff and explained what he was doing and why
17 March 2026
Reply from Closomat
We are very pleased to hear you had such a positive experience. Thank you so much for sharing your feedback.
Reply from Closomat
Thank you for taking the time to share your experience. We really appreciate it.
A nice friendly quick installation
A nice friendly quick installation. Arrived on time and left everywhere clean and tidy after explaining how to use.
8 January 2026
Reply from Closomat
This is brilliant to know, thank you so much for taking the time to share your experience with us.
My precious independance.
Good morning,
I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly, and nothing was too much trouble for him. Having a Closomat toilet gave me the independence that I craved for. I am a big guy, I stay in assisted living following a stroke,and this gave me my own time, without the need for carers. Thank you.
1 August 2025
Reply from Closomat
Thank you for sharing your experience with us. We apologise for any inconvenience caused by the appointment rescheduling, but we’re very pleased to hear you had a very positive experience during the service. It means a great deal to know that your Closomat toilet has helped give you greater independence and privacy. Supporting our customers to live more comfortably and confidently is exactly why we do what we do. Thank you again for your kind words and for placing your trust in Closomat.
Reply from Closomat
This is great to know, thank you for taking the time to leave a 5 star review. We really appreciate it.
High standard
Engineer was courteous, efficient and respectful of privacy and carried out work to a high standard.
2 April 2026
Reply from Closomat
Our engineers understand the importance of our servicing and take great pride in what they do, so it's really nice to hear that your experience reflects this. Thank you for taking time to share your feedback. We really appreciate it.
Engineers Excellent staff are very…
Engineers Excellent staff are very polite and friendly.
7 January 2026
Reply from Closomat
Thank you so much for taking the time to share your experience. We will be sure to pass on your kind words.
Reply from Closomat
Thank you for taking the time to share your review. We are very grateful for your recommendation, it means a lot.
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