Closet Rituals Reviews 

33
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I am so happy & grateful I ordered my mindful soul box, & they definitely go over & above to make us feel special 🙌. The items are just amazing, & I could feel the beautiful energy before... See more

Rated 5 out of 5 stars

I had an issue with a ring and contacted customer service. They were super helpful and replied to me quickly I'll definitely be ordering from them again.

Rated 5 out of 5 stars

I had an issue with my order and once I sent out the email, I got a quick response and a resolve to my issue. The products I received from my order are beautiful and the pictures do not do it justice.... See more

Rated 5 out of 5 stars

I love mindful souls! They are so incredibly concern with their customers. They go above, and beyond to support their customers. Their Divine box is amazingly put together with the finest crystals. B... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Feel unique and special on any occasion! We are devoted to delivering the most timeless trends to all women out there!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.6

All reviews

(33)

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Rated 5 out of 5 stars

Great customer service

I had an issue with my order and once I sent out the email, I got a quick response and a resolve to my issue. The products I received from my order are beautiful and the pictures do not do it justice. I am very happy with my experience!

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Before I registered an account

Before I registered an account, I wrote customer service and Hamdi replied quickly. They were able to assist me with my concern and I am satisfied with the outcome.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

I've always found the customer services team to be very helpful, friendly and courteous. I so look forward my box every month!! Thank you so much!

9 November 2023
Unprompted review
Rated 5 out of 5 stars

My first box & I'm over the moon with it!!

I am so happy & grateful I ordered my mindful soul box, & they definitely go over & above to make us feel special 🙌.

The items are just amazing, & I could feel the beautiful energy before I even opened it.

I'm in love with my crystal, and absolutely love my crystal pendant & bracelet which I wear every day.

I hesitated at first on ordering, now I can't wait for my next surprise box!

It's exciting to see what delights I'll get next 😊thank you thank you thank you 🙏

8 November 2023
Unprompted review
Rated 5 out of 5 stars

I love mindful souls

I love mindful souls! They are so incredibly concern with their customers. They go above, and beyond to support their customers. Their Divine box is amazingly put together with the finest crystals. Beautiful stones and crystals. Mindful souls ate truly the BEST. I wouldn't think about going anywhere else.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Their authentic high quality product matches they're genuine sincere and personal customer service

I can't remember the last time I had an issue and didn't deal with the robot. Everything these days is done through AI or automated services they don't even give you an option to speak to a human and if I do I can't understand them so it was such a wonderful change to have dealt with the staff at mindful souls on a real one-on-one personal level. These folks go over and beyond and really listen to the issues problems or concerns or if you just need help to understand how they work. And this is just their customer support which matches the quality of products that I have received. I have been a mindful souls subscription box member for a couple months now and I am just in love high quality real authentic products amazing customer service great packaging their stuff comes on time it's not damaged I even reuse their boxes and they're tiny little satch bags. They actually care and it shows and their customer service and in their product I have checked out several different Crystal membership monthly deals and these guys are the only ones I would give my money to. I highly highly recommend them for beginners or for a long time collectors. I look forward to continuing my business thank you again for being so sincere on a personal level it makes all the difference.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

5 stars ✨

I really appreciated the compassion from these women. They talked with me all the way threw and were patient and so very kind when i had doubts. I’m looking foward to receiving my next boxes.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

GORGEOUS Round Vintage Leather Handbag

I ordered and received a GORGEOUS leather handbag! The stenciling is beautiful and the bag is very well made. As described, my bag was roomy inside with pockets for phone, etc. AND a big, zippered pocket...perfect! The team at Closet Rituals was prompt and courteous...a real pleasure to deal with! I will be ordering from Closet Rituals again and would highly recommend this company and their beautiful products!

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent purchase

I ordered this purse for the size. I love it. I ordered the navy Amelie. Perfect size, not to big not to small. And the color was great. I ordered another in black. My order came quickly and I am very pleased. I’ll be ordering again.

11 March 2022
Unprompted review
Rated 5 out of 5 stars

Best purse I have ever bought sight…

Best purse I have ever bought sight unseen on the web. Very good quality and price. Will definitely buy again from them. Never found a better bag in any store, and I have looked forever!

27 January 2022
Unprompted review
Rated 1 out of 5 stars

Sent wrong color handbag.

Ordered a tomato red colored handbag from Closet Rituals and saw the proper photo of the color. Received,instead,a very dark wine colored handbag I cannot use. Let them know. Want refund if that bag is not available.

17 September 2021
Unprompted review
Closet Rituals logo

Reply from Closet Rituals

Hi Carol! We are truly sorry to hear that the color of the purse that you received was not as expected. Please check your inbox, we have sent you a private message to further assist you.

Rated 5 out of 5 stars

My first order was 2 retro rose bags

My first order was 2 retro rose bags. One for me, another for mom. I loved the quality, they look much better in person and I received many compliments.
Then I couldn't resist ordering 2 ballen messenger bags in different colors (mom preferred black, I love purple) and also 2 wallets.
I don't understand the bad reviews I saw... My orders came quick, the quality is fantastic and I'm sure I'll order again in the future

15 June 2021
Unprompted review
Closet Rituals logo

Reply from Closet Rituals

We really appreciate you taking the time to share your rating with us, Ann! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Rated 1 out of 5 stars

Buyer be ware

I tried to contact this outfit to return a purse to get a return label and after calling for the past week aleast 50 calls and emailing them still no respond. I will never do business with this company again. They are a fraud and beware if you are their next victim .

20 May 2021
Unprompted review
Closet Rituals logo

Reply from Closet Rituals

Hi Ruth! We sincerely apologize for the unfortunate experience and if we may have missed your calls as we are currently short-staffed. However, we have responded to your initial request for areturn label through the email address that we have on record on Saturday and we sent another email containing the return label yesterday.Please check your email so we can further assist you. Again, we are sorry for the unfortunate experience and we are looking forward to making it right. Have a blessed day!

Rated 4 out of 5 stars

I have only had my purse for a few…

I have only had my purse for a few months and the zipper has already broken. Expensive purse to only last a few months. 🤷🏻‍♀️

Update: company has already reached out to help resolve my issue. Surprised and happy for such a fast response. I’ll update again when everything is complete!! 😊I’m a happy girl today!!

Update: Company has made good on their promise. Replacement bag on the way. No charge. Thanks!!

14 May 2021
Unprompted review
Closet Rituals logo

Reply from Closet Rituals

Hi Brenda! We are sorry to hear that the bag that you purchased from us recently broke. Customer satisfaction is our top priority and this is certainly not the experience that we would like you to have. Please check your email. We have sent you an email to further assist you. Stay safe and well!

Rated 1 out of 5 stars

Returned product, no refund

I returned two purses using the USPS label I received via email from someone named Eden (support @ closetrituals . com email address). The tracking shows the purses were delivered to Closet Rituals on April 14th. I still have not received any confirmation email or refund. I paid $90.67 total.

26 April 2021
Unprompted review
Closet Rituals logo

Reply from Closet Rituals

We are sorry to hear about this and we appreciate you for letting us know your experience. Your concern was already handled and we truly appreciate your patience on this matter.

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