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Clinique De Données Reviews 

2,193
•
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Whereas I couldn't retrieve my personal pictures from a faulty hard drive, we managed to get them back. Expensive but was really worth it ! If sometimes process could be more clear or reassuring, eve... See more

Rated 5 out of 5 stars

Service was very quick. I was contacted everyday, sometimes twice a day, with updates and options. Files structure was quickly identified and once I confirmed it was correct the data was restored and... See more

Rated 4 out of 5 stars

Communications were easy and professional. The job was completed with 100% satisfaction before the quoted delay. Maybe CDD are a bit expensive, but they do a good job and I would recommend them

Rated 5 out of 5 stars

Very efficient. Good follow-up. Delays are shorter than announced. Used the services 2 times with 2 different issues on HDs. Always satisfied.

Company replied

Company details

  1. Data Recovery Service

Written by the company

Clinique de Données est spécialisée dans la récupération de données à partir de disques durs, SSD, serveurs RAID, systèmes NAS et autres supports de stockage numérique. Nous exerçons depuis plus de 15 ans et avons aidé aussi bien des particuliers que des entreprises en France, au Canada, aux États-Unis et en Europe. Chaque dossier commence par une évaluation gratuite et un envoi sécurisé sans frais. Q : Depuis combien de temps Clinique de Données existe-t-elle ? R : Nous récupérons des données depuis plus de 15 ans et avons mené à bien des milliers de cas. Q : Facturez-vous l’évaluation initiale ? R : Non, nous proposons une évaluation totalement gratuite ainsi que l’expédition sécurisée gratuite de votre appareil. Q : Pouvez-vous gérer des récupérations urgentes pour les entreprises ? R : Oui, nous traitons régulièrement des cas critiques et pouvons prioriser les récupérations urgentes avec des délais réalistes. Q : De quels types d’appareils pouvez-vous récupérer des données ? R : Nous intervenons sur les disques durs, SSD, clés USB, serveurs RAID et systèmes NAS. Q : Qu’est-ce qui distingue Clinique de Données des autres prestataires ? R : Nos ingénieurs sont formés en interne, travaillent dans des salles blanches contrôlées et utilisent des techniques de niveau médico-légal développées au fil de nombreuses années d’expérience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 88% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(2,193)

135 reviews in the last 12 months

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Rated 4 out of 5 stars

Professional Service

Communications were easy and professional. The job was completed with 100% satisfaction before the quoted delay. Maybe CDD are a bit expensive, but they do a good job and I would recommend them

17 August 2023
Rated 5 out of 5 stars

Service was very quick and comprehensive

Service was very quick. I was contacted everyday, sometimes twice a day, with updates and options. Files structure was quickly identified and once I confirmed it was correct the data was restored and sent to me. All of this in 4 days!

6 July 2023
Rated 4 out of 5 stars

Whereas I couldn't retrieve my personal…

Whereas I couldn't retrieve my personal pictures from a faulty hard drive, we managed to get them back.
Expensive but was really worth it ! If sometimes process could be more clear or reassuring, everything went well, even on the custom extra cost side (refund quickly done).

26 November 2021
Rated 5 out of 5 stars

Very efficient

Very efficient. Good follow-up. Delays are shorter than announced. Used the services 2 times with 2 different issues on HDs. Always satisfied.

19 November 2021
Clinique De Données logo

Reply from Clinique De Données

Mr Dorval, thank you again for using our service, i am so happy you returned to us and that we was again able to reunite you with your data.

Rated 5 out of 5 stars

Top quality service, premium fees

I had an issue with my laptop HD, that went MIA... was not that old and only contained 25Go of data, but could not do without them. I went to the local store and the technician told me he could replace the HD, but not recover the data... wrong! I left the HD in the hand of Clinique de Donnees and the next day received a confirmation (and could actually see on their server) that all files could be recovered. Within to days I received a USB key with all files and directories. Efficient and very nice service.
The only - is the associated cost: these professional services come with a price. In my case EUR 600 (excl. VAT). A good reminder of the necessity of backups!

31 May 2019
Unprompted review
Rated 4 out of 5 stars

Very professional and efficient though expensive

Très bon service professionnel. Rapide et efficace, très bon contact et récupération complète des données au final.
S'avère plus cher qu'attendu d'après l'estimateur du site web ce qui rend le service pas vraiment compétitif par rapport à la concurrence (raison pour laquelle je mets 4 étoiles au lieu de 5)

Very good service and professionalism. Quick and efficient, very good contact and complete data recovery at the end.
Happens to be more expensive than expected from the web site price estimator which makes the service not that competitive (reason why I put 4 stars instead of 5)

27 February 2018
Unprompted review

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