Overall waiting time was great, and they did so well to support myself and my son throughout his assessment and his diagnosis. They done very well in understanding him, and i couldn't of asked... See more
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We are one of the UK’s leading providers of mental health services who work both privately and with the NHS to help people and families experiencing mental and emotional difficulties to get better. Through in-person and remote appointments, we connect thousands of patients with senior clinicians for a range of mental health difficulties including autism, ADHD, anxiety, and depression. Mental health affects us all. Whatever your challenge, we're here for you.
Contact info
11-12 Lister House, W1G 9ST, London, United Kingdom
- 0203 326 9160
- help@clinical-partners.co.uk
- clinical-partners.co.uk
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Everything was explained and very…
Everything was explained and very helpful from start to finish .
The staff are very friendly and the…
The staff are very friendly and the response time is quick. The service overall is excellent.
Speedy and dilligent
They were very diligent and quick getting me booked for appointments and sending over my documents. Samson was also very kind
All the clinicians was amazing so…
All the clinicians was amazing so helpful and understanding and always happy to listen if needed to ask questions, the time from referral to having two diagnoses in matter of months is amazing has I didn’t know about right to choose clinical partners and been fighting with nhs ped and other doctors school to help for 12 years and nothing and in matter of months they are amazing I would recommend to anyone
May use AI-assist with repliesRead more
Very hard work
When I eventually got to see an assessor it was good. However it took a lot of perseverence and several complaints about lack of communication to get there. The paperwork seemed endless and I had several triages and it was a really stressful process with complex and confusing forms - my ‘informant’ said the same. So sadly a thumbs down from me.

Reply from Clinical Partners
Bekky the mental health nurse was…
Bekky the mental health nurse was lovely. She explained everything to my daughter. Great service.
Great experience so far!!
Very well explained, agents happy to stay and explain and answer questions where possible.
Very thorough and professional…
Very thorough and professional assessment with quick results and report given.
Best decision to go through clinical partners
It was really great, the nurse was lovely and took a lot of time to listen and understand me! It was such a quick process .
The assessment that was undertaken
The assessment that was undertaken, was very professional and both my granddaughter and myself felt very relaxed.
Very helpful.Quick.Lovely staff
Was very very helpful, spoke to a lovely woman ( Angela ) who was so understanding and caring especially after she found out I hated video calls etc. Everything was very easy to figure out and do also was quite quick with everything which made it 10x better
Just a really friendly patient focused…
Just a really friendly patient focused lovely lady who was able to put with an inteferring mum
Cannot log in
Cannot log in, also it’s asking what relationship I am to the patient! I am the patient!
This is odd
I received a message saying my questionnaire was not complete yet I did complete it, it clearly didn’t save
I have been waiting for 3 years for a diagnosis I find form filling hard as it is!
A trait of autism and adhd!
Access needs to be more easier for patients!
Very dissapointed

Reply from Clinical Partners
System was simple to use
System was simple to use. Nurse who carried out diagnostic call was fantastic. No complaints at all. 8 months from beginning the process to receiving a diagnosis.
Professional
Professional, and understanding.
Every person we spoke to was lovely.
The whole experience was as stress free and clear as it could be
Trust the process
I’ll admit I was unsure about doing the assessment online. I was worried that things would be missed, not seen/heard properly. I was completely wrong. If anything I think it was better, my son being in his own environment. Thank you.
Very friendly and understandable people.
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