Clickstay Reviews 

173
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Excellent website and service, much cheaper than many similar websites also. The third party company we were passed to were okay but really showed how professional the service you get from Clickstay i... See more

Rated 5 out of 5 stars

We used clickstay for our Bulgaria holiday.. they were really good helpful listened to what we were looking for and found the perfect villa for is all.. would highly recommend clickstay for our next h... See more

Company replied

Rated 1 out of 5 stars

Property no 340939 (MUC 154473) Pollenca, Mallorca, Spain. Last minute booking on-line services went pear shape. Villa was available. In the process of booking, found out the next morning (!) our book... See more

Rated 5 out of 5 stars

Just returned from yet another wonderful week in our favourite spot in Golf del Sur. This time a larger villa to accommodate our grown family. 20 of us celebrated Bill & my 60th anniversary in the bea... See more

Company details

  1. Vacation Rental
  2. also in
  3. Cottage
  4. Holiday Accommodation Service
  5. Holiday Apartment Rental
  6. Holiday Home
  7. Vacation Home Rental Agency

Written by the company

Book villa holidays with Clickstay: choose from over 69,000 villas, apartments and holiday rentals and book direct with the owner. Create your perfect family holiday with peace of mind via our secure payment system.


Contact info

  • Durham Street 1-45, SE11 5JH, London, United Kingdom

  • clickstay.com

4.2

Great

TrustScore 4 out of 5

173 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(173)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience-6 years using clickstay:
easy to use and follow the process,
easy communicate with owner,
detailed payment information.

23 June 2024
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use - good accurate descriptions and gave a real feeling of security all through the process including making payments and made contact with the owner a simple task

20 June 2024
Unprompted review
Rated 5 out of 5 stars

clickstay.com - Excellent!

I recently booked a property through clickstay.com and I couldn't be happier with the service and experience. The property was exactly as advertised and the owner of the property was very well organised and polite to deal with. This stay was in the UK but I also like to book the flight and hotel separately when I travel abroad. So I'll definitely try to use clickstay.com where I can in the future.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Clickstay holiday rentals - fab!

Booked a beautiful apartment in Spain through Clickstay. It was a really straightforward process and having booked through Clickstay before, I was confident that the apartment would be exactly as described and we were in good hands. Will definitely use Clickstay in the future.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Good comms

Good comms, efficient, not intrusive.
Booking through you much cheaper than other platforms.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Apartment

I booked an apartment through clickstay and it was an easy booking process with confirmation very quick and a good quality apartment. I would certainly book through them again.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Our first time using Clickstay

Our first time using Clickstay, got to be honest, hadn't even heard if ut until friend suggested it.
It was a nicely laid out site, easy to follow making the booking process very easy. Updated throughout every stage of the booking and after. Many thanks, would certainly recommend and will use in the future.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Felt confident using Clickstay

Felt confident using Clickstay. Easy booking process throughout. Received confirmations straightaway and was updated regularly via email. Would definitely use Clickstay again.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

The villa was beautiful

The villa was beautiful, the location was lovely and quiet but close enough to walk to the bars, restaurants and beaches. Communication from Margarita was perfect, she got back to me straight away on a Saturday night when we had a problem connecting to the WiFi, we had a lovely hamper waiting for us on arrival, everything was very clean and well kept and she arranged taxi transfers to and from the airport. Would definitely use LA Mer homes again and would definitely use the exact same villa again too

7 October 2023
Unprompted review
Rated 5 out of 5 stars

We booked a villa in Portugal with…

We booked a villa in Portugal with Clickstay, I cannot praise them enough. They were very efficient and helpful in dealing with any enquiries that we had. We will definitely use Clickstay again for our next booking !! First class service !!

9 September 2023
Unprompted review
Rated 5 out of 5 stars

A disappointment, a scare and a happy ending....e

My experience with Clickstay was an unfortunate one but in some ways spoke volumes of the companies morals and values.
I had made a booking for a property and duly paid the deposit, unfortunately very shortly afterwards It became apparent that due to circumstances beyond my control, that I would be unable to fulfill the booking. I was aware that t's and c's indicated that the deposit (£365) was non refundable, however after emailing and talking on the telephone to the wonderful Medina she assured me that due to my circumstances she had initiated an immediate refund of my deposit. It was so refreshing to see a company doing "the right thing" as opposed to making a quick buck from somebody's misfortune. Thank you so much Medina for the understanding and compassion both yourself and Clickstay, have demonstrated and for reminding me that generally people are good and do good things.

Well done Clickstay.

15 September 2023
Unprompted review

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