Clickinit Reviews 102

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

first time ordering off of clickin it and never got a bundle so half my order was missing (i paid around £20 and this was £9.50 which is almost half) got a note in my package saying id be getting a re... See more

Rated 5 out of 5 stars

Was absolutely great - delivery took a bit longer than expected but we endured a few bank holidays so they’re forgiven. I got £££ of goodies that I’ve shared with friends, family and coworkers and my... See more

Rated 3 out of 5 stars

So the items themselves have turned up OK 1 bag of the crisps split open and the flapjack yogurt bar had been split open which resulted in them being thrown away. The mystery box its self is really de... See more

Rated 5 out of 5 stars

One of the most competent companies we have ever worked with! We were astonished by how the Hampton team was able to lower our rates. I'm really delighted we decided to engage with Hampton Lovett sinc... See more

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3.2

Average

TrustScore 3 out of 5

102 reviews

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Rated 1 out of 5 stars

wont respond at all.

first time ordering off of clickin it and never got a bundle so half my order was missing (i paid around £20 and this was £9.50 which is almost half) got a note in my package saying id be getting a refund but never received it & no response after trying to contact 3 different times on different medias (shop, email, even instagram). its been over a week 😭💔 i know some people might think £9.50 isnt a lot but im an unemployed teen.

20 February 2025
Unprompted review
Rated 3 out of 5 stars

Still waiting after 6 days of ordering

I ordered on 6/12/24 all paid for and an acknowledged email. I am still waiting for a dispatch email 6 days after ordering. I have ordered from Clickinit before and never had any issues until now. I emailed the company this morning 12/12/24 and no reply after 5 hours of sending the email. I spent over £60 which at this time of year is a lot of money. I know it's the run up to Christmas but replying to an email goes a long way. If I don't get my delivery and no reply back from my email then I will be taking the matter forward.

After sending in the review I got an email from Clickinit with my dispatch details. I upped the stars from 1 to 3 stars. Hopefully no more issues now.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Great selection

First order from this company for some Halloween sweets. They have a good selection for great prices. Arrived well packaged with no problems . Am sure my children will love them - many thanks .

6 October 2023
Unprompted review
Rated 2 out of 5 stars

Order never arrived next day?

This was the first time I ordered from here, and maybe the last, i placed the order for next day delivery, so I got emails and txt messages regarding my order from parcel force, so the day come for the order to be delivered, I had a time slot for the parcel, so I kept an eye on where the driver was, once the hour slot passed with no delivery of package, the tracking disappeared, so wasn't really sure why it didn't get delivered if it was out for delivery, so I tried to ring clickin it many times but just went to voice mail? So I emailed them and they refunded the postage after asking for this to be done by myself, then they told me the parcel was out for delivery, I did ask them to double check to make sure it was out for delivery today? But no answer back, and there was no goodwill gesture either?

22 September 2023
Unprompted review
Rated 3 out of 5 stars

Review of company

It was all OK. Till my recent order with them. I ordered and stuff was missing. Said they was sorting it. Never did. Excuse was they have just brought the company of Charlie and daisy.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

All round amazing!

I've ordered twice now with this company the products are amazing and the second time I've had to contact them about my order and their customer service is second to none. They're polite and really bend over backwards to help. Cannot fault these, I'll be a regular - thank you!

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Have ordered a few times now

Have ordered a few times now, had one issue that was sorted very quickly. Great service and quick delivery. Will definitely be ordering again.

23 June 2023
Unprompted review
Rated 1 out of 5 stars

Very disapointing

Very disapointing, everything crushed as bottles were in with crushable items, over sized box with no packaging to protect everything from being thrown around inside the boxso everything got crushed.

Not all items were received, also ordered 2 of the same item expecting one of each flavour but send 2 of the same flavour.
Up until now I have always been pleased with my purchases, but this has really put me off from buying again.

15 March 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely awful to deal with don't…

Absolutely awful to deal with don't reply for at least two days you pay for next day delivery if ordered by set time yet still turns up couple days later nor worth the money especially prime drinks personally I wouldn't use these

17 February 2023
Unprompted review
Rated 1 out of 5 stars

I didn't recieve my order after they…

I didn't recieve my order after they showed me proof of delivery to a door that wasn't mine! I asked for a refund or replacement and was told I was out of the time frame, I wouldn't ever use this company again!!!!

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Fab online shop 1000% recommend

Ordered the prime cans for my little boy. Arrived super fast!! Great online shop and fab communication. Kept up to date with delivery slots and when my ordered had been processed. 1000% be a returning customer! ⭐️⭐️⭐️⭐️⭐️

2 February 2023
Unprompted review
Rated 1 out of 5 stars

Rip off company

me and my family done a couple order from here byt wont order again after trying to rip customers off £7.99 for prime! Rrp £1.99..

I expect people on fb to fleece people but not a "respectable" company...

Makes you wonder what other stuff is massively inflated

23 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent products at a fantastic…

Excellent products at a fantastic price,
I got the cleaning pack which is just fantastic it covers you for the whole house.
I also bought the retro sweets pack as a gift for my husband and son and they just love them the amount of selection is unreal.
I picked some various 1p items along with some bonus pack for £1.99 and the amount of things I got was crazy it was perfect for movie nights.
The team is so friendly and helpful and are always at hand to answer your questions which is great.
All in all it was well worth the money even when postage and taxes went on, I highly recommend to anyone and I’m looking forward to ordering again soon.
Thanks team Happy New Year from Liz&family ♥️xxx

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Received my order in perfect time for…

Received my order in perfect time for Christmas, had a small hole in the box but that was down to the delivery company not the Clickinit team. Had great communication from them regarding this small hiccup.
The products were fantastic, i did a big order so i could experience items from the savoury and sweet departments. Brilliant range of products lots of stuff i’ve never heard of before. Page was user friendly and will most definitely use Clickinit again. Thank you!!

23 December 2022
Unprompted review

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