Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more
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ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.
Contact info
1444 S. Entertainment Ave., Ste. 410, 83709, Boise, United States
- 800-390-6035
- support@clickbank.com
- clickbank.com
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Excellent
The experience was good because the person who helped me was able to locate my information right away and was able to verify the return tracking information I provided and gave me information that I would be notified within 48 hours.
customer service
Wasn't a long wait. Very respectful. Submitted a ticket while I was on the chat
Eduardo was very courteous and helpful!
The agent I corresponded with on chat was Eileen
The agent I corresponded with on chat was quick and thorough quickly resolving my issue. The agents name was Eileen.
This agent represented the company very…
This agent represented the company very well. She was careful and thorough to respond to me so if all goes as suggested, I will receive a refund on my Visa card ending in 7302 of $314.58. I have followed the directions and returned the six containers of MInd Boost approximately three weeks ago. Thank you.
The employee was outstanding in getting…
The employee was outstanding in getting my refund processed. But difficult to get everything done up to that point.
Anthony was very helpful
Anthony was very helpful and assisted me clear up a mistake in my order. He helped me get a refund.
One of click Banks representatives…
One of click Banks representatives we’ll just call her. Hannah was so very helpful. Thank you so much for helping me resolve an issue with jelly burn
My problem was taken care of
My problem was taken care of. Luckily the order wasn't delivered and returned by the shipping company because it was ordered in error by a 91 yr old person that shouldn't have done it. They showed on your end that the order was returned undeliverable when I inquired about it. The live chat people said a refund ticket was being processed.
It was a great experience and quick…
It was a great experience and quick response
She answered my questions and gave me…Friendly and Helpful
She answered my questions and gave me the information that I needed
Adrian E
Adrian E. was thorough and efficient in answering my procedures for a return
Praise for Jonathan !
Jonathan was the person who helped me today however, the connection disconnected before I could rate him. He was helpful, very polite, knowledgeable and quick.
I do wish to state that I do not know why my refund wasn't already in process as the product was received on March 23rd (verified by my tracking receipt from postal service) I should not have had to call and request my refund as I had already called and had a
RMA # and the lady I spoke with then knew to refund it. Why would I return the merchandise and not want a refund that was $319.04 ($294.00+tax). It cost me $18.30 to insur. & ship back.
Main point is that Jonathan was great!
Christian was very direct efficient and…
Christian was very direct efficient and courteous. so appreciated not having a hassle for a simple return.
Eduardo was very helpful in answering…
Eduardo was very helpful in answering questions, and giving me the information I needed to process my return and refund. Thank you for your help!
My experience with ClickBank was…AWESOME
My experience with ClickBank was awesome! I asked for a refund and it was in my bank account within two days. My interaction with Jafet was also awesome. Very polite and to the point. I have to tell you I was not expecting the response I received. GREAT JOB everyone! Happy day!
My question was well answered by Jafet
Despite the wait time to chat, my question was very well answered by Jafet and I was assured that the supplier, Jellyfit, would get back to me withing 72 hours. As an added comment, I cannot understand why the seller of this product does not give its customers a direct link to make enquiries - we have to contact you to contact the supplier. Very frustrating!
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