Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more
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ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.
Contact info
1444 S. Entertainment Ave., Ste. 410, 83709, Boise, United States
- 800-390-6035
- support@clickbank.com
- clickbank.com
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Confirmed I could get a refund
Confirmed I could get a refund. Package was sent back on approximately the end of April.
Sent back as a refusal since I had hot opened the package. I circled the information and wrote the RMA number on the box.
Order never received/Orisis
very responsive and curteous and placed a request to have the orders sent to me again since I did not receive them. Exactly what customer service should have done.
Pegasus Program Not as Advertised
The Pegasus program offered through Click Bank appears to be inaccurate and confusing. Tom Kennedy who supposedly sets up the training modes keeps sending messages that link to a blank page. They claim they will refund your money if you're not satisfied. I have requested my refund 4 times. Invested on 5/16/26. After reviewing the training it was complicated and inaccurate. Asked them to deactivate and refund my money.
Instead Tom Kennedy keeps sending links that are nothing more than blank pages that contain no information.
Have ordered 2 other products via Click
Bank very satisfied with those but Pegasus isn't what they claim!
I talked to Anthony today
I talked to Anthony today. He helped me with my order. They sent me 12 bottle of nuero salt. I did not order the upgrade. Anthony sent me a form to return some of them and get a refund. He was very helpful. I appreciate his help. Thanks Anthony.
Jose was very helpful
Jose was very helpful, kind, and professional. Really appreciated how quickly he resolved everything!
My request was resolved to my complete…
My request was resolved to my complete satisfaction and Marlene was most helpful.
answered my questions resolved my issue
Great Service from Anthony, thanks!
I explained my situation to a Service Representative named Anthony & he was very diligent in looking up my order with Burn Gummy & seeing that it was never sent. I explained that I did cancel the order but was still charged $646.80. Through a number of messages it ended with him going to process a refund request!
Osiris was very helpful and answered in…
Osiris was very helpful and answered in a timeley matter. He took care of everything that i needed.
No excuses, No argument. Problem resolved.
Jose made no attempt at excuses in resolving the issue I needed attended. He was able to confirm the receipt of returned product, and issued the requested refund before we closed the Chat.
I wish Jose success in all his endeavors.
Wayne R. Thomson
I purchased a product from Audifort…
I purchased a product from Audifort which didn't work. I returned it before the deadline, but didn't get a refund. After contacting clickbank, they keep telling me I have to return the product to get credit
The USPS says it was received. I am in a loop, I have to return the product to get credit. I already returned the product. You have to return the product to get credit. I already returned the product, etc. I tried to chat with them, but couldn't enter my information in get to chat.
Osiris was so helpful for me to get my order canceled
Osiris was so helpful for me to get my order canceled when I accidently placed a second order. Thank you Osiris for your understanding and helping me.
A+ Customer Service
Marlene in customer service was an absolute delight. I received all the information I needed.
Quick response was excellent
Quick response was excellent. Anthony replied straight away. Thank you Anthony.
Anthony was very helpful and patient
I was able to reach Orisis and she took care of the questions and needs that I had.
I was able to reach someone immediately. The process was a little slow in that I tend to provide all info in one message and I guess info can't be relayed all at one. It has to be done in stages. But, Orisis was able to supply me with answers and relay info to the seller. Now it is up to the seller to comply with my refund for the returned products.
Chatted with Anthony
Chatted with Anthony. He was responsive, asked common sense questions, took care of my need promptly and was very helpful.
Chat system is cumbersome, but was handled very well
Jose was very patient with a convoluted issue. He helped me as best as he could within the confines of your policies. A support ticket to the seller was submitted with the offer to get back in touch with CB if I don't get a satisfactory response from them.
Excellent servic by Jose
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