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Clever Closet UK Reviews 

2,573
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their punctuality and tidiness during installations. The service is frequently described as quick, efficient, and well-organized from initial inquiry to completion, with excellent communication throughout the process. Consumers are delighted with the high quality and craftsmanship of the products, noting that the storage solutions are well-made, sturdy, and effectively utilize space. The finished results often exceed expectations, transforming spaces and providing ample, organized storage. However, some people mentioned issues with the sales process, specifically citing an experience that negatively impacted their interaction and potentially led to lost sales. A few other people also felt that the entire process was a complete shambles due to errors in surveying and incorrect parts being sent, causing significant delays and frustration.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Product

People report positive experiences with the product, often expressing delight and satisfaction with their new... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

User experience

Reviewers consistently report positive feedback about their user experience, describing it as outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Start to finish the service was quick and efficient. Initial order was placed on 11th June, installation completed on 29th June. Ian (ref 106591) did my installation, he was here promptly and had... See more

Company replied

Rated 5 out of 5 stars

Great communication from the start with survey and fitting arranged around our work availability. Ian (106144) kept us updated on his arrival time, was courteous with our home putting down floor... See more

Company replied

Rated 5 out of 5 stars

Liam Corbett, was our fitter. Absolutely Fantastic work. Cleaned the area, throughout. Throughly recommended. We are absolutely thrilled with our new, under the stairs cupboard. A small space made use... See more

Company replied

Rated 5 out of 5 stars

Order: 106228 Fitter: Andrew Kelly We're delighted with our new under stair storage. Andrew was extremely polite, left everything clean and tidy, and made sure we knew how to look after and care... See more

Company replied


Company details

  1. Construction & Manufacturing

Written by the company

We are the UK's leading provider of under stairs and attic storage solutions. As seen on 60 Min Makeover, Dragons Den & Double Your House for Half the Money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

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4.9

All reviews

(2,573)

1,086 reviews in the last 12 months

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Rated 5 out of 5 stars

We are delighted with the job

We are delighted with the job. Looks amazing and built to an excellent standard. Would not hesitate to recommend to anyone else needing under stairs storage. Thank you Roy for doing a fantastic job. #105964

27 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a lovely review.

I am delighted to hear that you are so pleased with your under-stairs storage and that you feel it has been built to such an excellent standard. It is great to know you are happy with the finished result and that everything looks amazing.

I will also make sure your kind comments are passed on to Roy. He will be very pleased to hear that you appreciated his work and professionalism.

Thank you again for your recommendation and support.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

5 star storage solution

No 104957 David folanks came to day and I am exceptionally pleased with the quality and workmanship . Very efficient , couldn’t fault in any way. Would definitely recommend and wish I had the work done ages ago.
Thank you for making my hall way look amazing and solving all my storage problems.

27 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a wonderful review.

I am delighted to hear that you are exceptionally pleased with the quality and workmanship provided by David. It is great to know that the installation was completed efficiently and to such a high standard and that you are so happy with the end result.

I will ensure your kind comments are passed on to David, as I know he will really appreciate your feedback.

It is also fantastic to hear that your hallway now looks amazing and that your storage needs have been successfully resolved.

Thank you again for your recommendation and support.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Arrived on time

Arrived on time, communicative with the installation process from start to finish.
Looks amazing and looking forward to filling the spaces.
Cleaned up as they progressed through (outside and inside on the hottest day of the year); even with 20 steps roadside to property.
Admin were just as good as checked arrival of goods and then of workmen on the day.
Thank you Joao Prissinote + helper

27 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a fantastic review.

I am delighted to hear that the installation was carried out so smoothly from start to finish and that you were kept well informed throughout the process. It is also great to know that the finished result looks amazing and that you are already looking forward to filling your new storage space.

I am pleased that the installation team worked efficiently despite the challenging conditions and I appreciate your recognition of the effort involved in working in hot weather and managing access to your property. It is also very good to hear that our admin team provided a high level of communication and support on the day.

I will ensure your kind comments are passed on to João and his helper, as I know they will be very pleased to hear your feedback.

Thank you again for your recommendation and support.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Good service

The whole process from ordering to installation was smooth and painless. Customer service was pleasant and timely too. It’s an excellent use of space.
(The price has increased to about 30% more than when I enquired 4 years ago though)

26 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that the whole process from ordering through to installation was smooth and painless and that you found our customer service pleasant and responsive throughout. It is also great to know that you are pleased with the finished result and that the space is working well for you.

We appreciate your honest feedback regarding pricing. We understand that costs can change over time due to a range of factors and we are grateful that you still found the overall service and outcome to be worthwhile.

Thank you again for your comments and for choosing us.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Liam Corbett is first class excellent…

Liam Corbett is first class excellent worker very tidy and a credit to your company

27 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear your feedback regarding Liam. It is great to know he provided such an excellent service, worked to a high standard and kept everything clean and tidy throughout. He is a real credit to the team and I will ensure your kind comments are passed on to him.

Thank you again for your feedback.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Andy adderley hope I spelt your name…

Andy adderley hope I spelt your name right
Amazing workmanship very happy with my clever closet they look amazing and Andy totally respected my home too amazing thank you so much

26 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear how pleased you are with your Clever Closet and that you are so happy with the workmanship and finished result. It is also wonderful to know that Andy provided such a positive experience and treated your home with respect throughout the installation. I will ensure your kind comments are passed on to him.

Thank you again for your feedback and support.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Excellent

Excellent. Our fitter Murray did a first class job and the new unit looks great.

20 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that you are so pleased with your new unit and that Murray delivered a first-class installation. It is great to know everything looks great and that you are happy with the finished result. I will ensure your kind comments are passed on to him.

Thank you again for your feedback.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Had understair drawers and coat…

Had understair drawers and coat cupboard fitted yesterday, I’m really happy with the finish. Fitters Steve and Jason were brilliant, turned up on time, and worked really hard all day. I would recommend this company to others .. fab service

22 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that you are really happy with your understairs storage and that you are pleased with the overall finish. It is also great to know that Steve and Jason arrived on time and worked hard throughout the day to complete the installation to a high standard. I will ensure your kind comments are passed on to them.

Thank you also for your recommendation and for sharing your positive experience.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

A very good experience with Clever…

A very good experience with Clever Closet, from start to finish. Communication with the customer service team was easy, clear and friendly and our fitter, Liam, (account no. 105327) was friendly and very tidy on fitting day and did an excellent job. So many thanks to all involved in the process. Keep up the good work!

22 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a lovely review.

I am delighted to hear that you had such a good experience with Clever Closet from start to finish. It is great to know that you found our customer service team easy to communicate with and that everything was handled in a clear and friendly manner.

I am especially pleased to hear your feedback about Liam. It is wonderful that he was friendly, tidy and completed the installation to an excellent standard. I will ensure your kind comments are passed on to him.

Thank you again for your feedback and encouragement.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Thumbs up to Clever Closet

From enquiry start to estimating and then fitting it was an excellent experience. Great fitter - professional and friendly.

22 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that your experience from initial enquiry through to estimating and installation was excellent. It is also great to know that your fitter provided a professional and friendly service and helped deliver a positive overall experience.

I will ensure your kind feedback is passed on to the team.

Thank you again for your comments.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Excellent experience from inception to completion

Overall a very good experience with Clever Closet, from inception to completion. Communication with the customer service team was easy, clear and friendly and our fitter, Josh, (account no. 105210) worked tirelessly during the day and did an excellent job. So many thanks to all involved in the process. Keep up the good work!

19 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a lovely review.

I am delighted to hear that you had a very good experience with Clever Closet from start to finish and that you found our customer service team easy to deal with, clear and friendly throughout the process. It is also great to know that Josh worked tirelessly and delivered an excellent installation.

I will ensure your kind comments are passed on to Josh and the wider team.

Thank you again for your feedback and support.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Great Experience

Account no: 105810. The service from start to finish has been customer focussed. The quality of the work is top. Ian Williams was great, very efficient and kept everything tidy. Looking forward to making the most of our new space!

22 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that you were pleased with the service from start to finish and that you found it customer focused throughout. It is also great to know that you are happy with the quality of the work and the finished result.

I am especially pleased to hear your positive feedback about Ian. It is great that he worked efficiently and kept everything clean and tidy during the installation. I will ensure your kind comments are passed on to him.

Thank you again for your feedback and I hope you enjoy making the most of your new space.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Great fitting work from Murray (ref

Great fitting work from Murray (ref. 105491), really precise and quality work, very thoughtful in making sure the trim etc fitted well with the existing stairs. Very happy with the finished job.

All left neat and tidy. Top work.

22 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that you are very happy with the finished job and that Murray delivered such precise, high-quality workmanship. It is great to know he took care to ensure the trim and finishes blended well with your existing stairs and that everything was left neat and tidy afterwards.

I will ensure your kind comments are passed on to Murray, as I know he will really appreciate your feedback.

Thank you again for your comments.

Kind Regards - Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Absolutely fantastic

Fraser Forbes (Account Number 98814) built our understairs closet August 2025, and I can honestly say everything is still as impeccable as the day it was installed.

Fraser’s service was absolutely fabulous from start to finish. He was incredibly courteous, extremely efficient, and clearly very skilled at what he does. I was particularly impressed by how cleverly he had prepared so many elements in advance before arriving, which maximised time on site and made the whole process far less disruptive than I could ever have imagined.

He also took the time to explain everything I needed to know about the utilities access points, meters, and stop valves hidden within the space, including how to access them properly. Before this, I honestly didn’t even know where some of these were located — the one time we previously needed to shut off the water, it had to be done from the street!

Fraser also explained how best to clean and maintain the installation, and even gave excellent advice on the best approach if we later decided to paint it.

The workmanship and materials are outstanding, and the attention to detail really shows over time. Apologies Fraser for losing your card and taking so long to leave this review, but your work absolutely deserves recognition.

I would recommend him without hesitation.

I chose Clever Closet based on reviews and I called to confirm the depth of the cabinets as I wanted to maximize storage space. The booking, assessment and installation was super fast.

26 August 2025
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a detailed and thoughtful review.

I am absolutely delighted to hear that your understairs closet installed by Fraser continues to look impeccable even months after installation. It is wonderful to read such positive feedback about his professionalism, efficiency and skill and I am particularly pleased that his preparation and organisation helped make the installation process smooth and minimally disruptive for you.

It is also great to hear that Fraser took the time to walk you through the practical aspects of your installation, including access to utilities and maintenance advice. That level of care and attention to detail is exactly what we aim to deliver, and I know he will really appreciate your recognition of this.

We are very pleased that you are still enjoying the quality of the workmanship and materials and that the whole process, from booking through to installation, met your expectations and helped you maximise your storage space.

Thank you again for your recommendation and for sharing your experience so generously.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Highly recommended!! Steven Sampson built it :-)

A fantastic experience from start to finish! I got the 6 drawers/ 1 door set up and it looks amazing!

Really easy to order on the website, very quick follow up to finalise details and book in the surveyor and the installation date. Steven Sampson did the installation (job number 105663). Steve is a fantastic craftsman and did an amazing job! He kept me updated throughout, explained all the possible options in detail whenever I needed to decide something and also answered all my questions about painting and caring for the surfaces. Highly recommended!!

20 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a fantastic review.

I am delighted to hear that you are so pleased with your 6-drawer and 1-door installation and that it looks amazing in your home. It is great to know that you found the ordering process easy and that the follow-up through to survey and installation was handled quickly and smoothly.

I am especially pleased to hear your feedback about Steven . It is wonderful that Steve carried out such a high standard of workmanship, kept you fully informed throughout the installation and took the time to explain your options and answer your questions in detail. I will ensure your kind comments are passed on to him.

Thank you again for your recommendation and support.

Kind Regards Bridget - The Clever Closet Team

Rated 4 out of 5 stars

The carpenter Josh Jones was excellent

The carpenter Josh Jones was excellent. The functionality of these are great.
The price is high considering it’s made from MDF.

14 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am very pleased to hear that Josh Jones provided an excellent service and that you are happy with the functionality of your furniture. I will ensure your positive comments are passed on to him.

I also appreciate your feedback regarding the price. We understand that customers will always consider value carefully, particularly in relation to the materials used.

We are grateful for your comments as they help us continually review how we communicate product specification, pricing and overall value.

Thank you again for your review.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Couldn’t be happier!

We had Andrew Kelly fit our under stairs cupboards and he’s was absolutely amazing! Very professional, a perfectionist and did a fabulous job, we couldn’t be happier.
Thank you so much!

21 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a lovely review.

I am delighted to hear that Andrew provided such an excellent service during your under-stairs cupboard installation. It is great to know he was professional, took real care with the detail and delivered a finish that you are so happy with. I will ensure your kind comments are passed on to him.

Thank you again for your feedback and support.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Excellent service and fantastic experience

Excellent service and lovely workmanship throughout. We received regular updates from the moment we placed the order until the job was completed on 13 May, and the whole process from ordering to installation took just three weeks.
Jonny answered lots of my queries prior to booking. Mike, our surveyor, was very accommodating with my working hours and met my last minute appointment change request. The delivery driver from Clever Closet was incredibly helpful (sorry I didnt catch his name), and Charlie Evans, the carpenter, installed our understairs cupboard in a single day with impressive craftsmanship. Everyone has been very professional and friendly.

Overall, it was a smooth and genuinely fantastic experience.

The only minor point (which I didnt deduct in the rating) is that the sale price is now 5% cheaper than when I paid 6 days ago 😅

13 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a detailed and positive review.

I am delighted to hear that you experienced excellent service throughout, from the initial order right through to installation. It is great to know that communication was consistent, the process moved quickly and that each member of the team you dealt with — including Jonny, Mike, the delivery driver and Charlie contributed to a smooth and professional experience. I will ensure your kind comments are passed on to everyone involved.

We are especially pleased that you are so happy with the craftsmanship of your new understairs cupboard and that the installation was completed to such a high standard.

I also appreciate your honest comment regarding the recent price change. While pricing can occasionally vary due to promotions or operational factors, I completely understand your observation and thank you for mentioning it.

Thank you again for your feedback and recommendation.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

3 drawer tallboy closet

From ordering to measuring, delivery and fitting, everything was first class. We were kept well-informed throughout the process with a polite and timely manner. Our fitter, Ian Williams, messaged us prior to arrival and completed the work most professionally and tidily. We are extremely happy with our new understair closet.

21 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave such a lovely review.

I am delighted to hear that you found the whole process, from ordering through to measuring, delivery, and installation, to be first class. It is also great to know that you were kept well informed throughout and that communication was polite and timely at every stage.

I am especially pleased to hear your feedback about Ian . It is wonderful that he contacted you prior to arrival, carried out the installation professionally and left everything clean and tidy. I will ensure your kind comments are passed on to him.

We are very pleased that you are extremely happy with your new understairs closet and thank you again for your recommendation.

Kind Regards Bridget - The Clever Closet Team

Rated 5 out of 5 stars

Carl Irvine fitted these today for me

Carl Irvine fitted these today for me. Excellent service, tidied up after himself and explained everything clearly.

21 May 2026
Unprompted review
Clever Closet UK logo

Reply from Clever Closet UK

Thank you for taking the time to leave your review.

I am delighted to hear that Carl provided an excellent service during your installation. It is great to know he took the time to explain everything clearly and left the area clean and tidy afterwards. I will ensure your kind comments are passed on to him.

Thank you again for your feedback.

Kind Regards Bridget - The Clever Closet Team

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