Their support teams and chat are generally very very helpful at rectifying your issues. We are on a bespoke platform, so things aren't as plug in and play for us as they can be for other Cl... See more
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Be careful as they will tell you that your usage is an insane high number of searches and recommendations. Clerk told me with their measurements I have approx 50k searches with 20k visitors per mont... See more
Company replied
What a great team. We had some problems with an add-to-cart popup but we contacted support and got a really prompt response. We got put through to Mohamad who helped us resolve our issue. He quic... See more
A big thanks to Lucila that never gave up until she got a solution to an issue related to the tracking. I got really impressed for her impeccable onboarding follow up, updating me about the status of... See more
Company details
About Clerk.io
Written by the company
Welcome to Clerk! Our AI-based personalization solutions are designed to help online store owners like you increase your revenue, optimize your store's performance, and achieve your business goals.
At Clerk, we are committed to providing you with the best-in-class e-commerce solutions that can help boost your conversion rate, average order value, and customer basket size. Our unique platform is designed to work from day one, saving you time and money as you scale your business.
We have earned an impressive reputation as a trusted and reliable solution provider thanks to our commitment to offering superior services and support to our customers. With cookieless personalization, your customers' privacy is guaranteed, and they can enjoy a seamless shopping experience without compromising their data.
Our advanced AI-driven technology helps online store owners optimize their store performance and scale their businesses beyond their physical stores. We offer a unique end-to-end platform that integrates all the essential features you need to automate and streamline your e-commerce operations, providing you with a more efficient and user-friendly experience.
Our 4 tools are:
• Search
• Recommendations
• Email
• Audience
With Clerk.io, you can access exceptional customer support and services to help you achieve your business goals. We are proud to serve our customers and are confident we can help you take your online store to the next level. Let us help you grow your business.
Clerk.io.
At Clerk, we are committed to providing you with the best-in-class e-commerce solutions that can help boost your conversion rate, average order value, and customer basket size. Our unique platform is designed to work from day one, saving you time and money as you scale your business.
We have earned an impressive reputation as a trusted and reliable solution provider thanks to our commitment to offering superior services and support to our customers. With cookieless personalization, your customers' privacy is guaranteed, and they can enjoy a seamless shopping experience without compromising their data.
Our advanced AI-driven technology helps online store owners optimize their store performance and scale their businesses beyond their physical stores. We offer a unique end-to-end platform that integrates all the essential features you need to automate and streamline your e-commerce operations, providing you with a more efficient and user-friendly experience.
Our 4 tools are:
• Search
• Recommendations
• Audience
With Clerk.io, you can access exceptional customer support and services to help you achieve your business goals. We are proud to serve our customers and are confident we can help you take your online store to the next level. Let us help you grow your business.
Clerk.io.
Contact info
Kigkurren 8g, 2300, Copenhagen, Denmark
- +45 70 555 100
- hello@clerk.io
- clerk.io
4.0
Great
637 reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Big thanks to Domenico for helping us…
Big thanks to Domenico for helping us with the email tool and giving us a very thorough tutorial. Very happy with thservice!
29 May 2020
Unprompted review
Great training session thank you
29 May 2020
Unprompted review
Highly Recommend
So wonderful to have a 1-1 chat! Got a complete run through of everything I needed to know and all my questions answered. Would highly recommend!
29 May 2020
Unprompted review
The training with Domenico was very…
The training with Domenico was very helpful to better understand how clerk.io works!
Very good service and will definitely help our website
28 May 2020
Unprompted review
Dom really helped go through everything…
Dom really helped go through everything with Clerk and really helped get a better understanding of how to optimize our clerk module!
28 May 2020
Unprompted review
Very helpful to speak with Domenico and…
Very helpful to speak with Domenico and learn about the functions of Clerk.i.o.
It will be great for our eCommerce website.
28 May 2020
Unprompted review
The support team are great!
The Clerk support team are very friendly and quick to help. A great thank you to Adam and Arianna and the rest of the team for helping us!
A shame that the design editor is not working that well. Hopefully this will change.
27 May 2020
Unprompted review
Its always nice to talk with customer…
Its always nice to talk with customer services. Very helpful and professional. Always go out of their way to help out the clients. Highly recommended.
27 May 2020
Unprompted review
Super fast and extremely professional…
Super fast and extremely professional help!
27 May 2020
Unprompted review
Excellent starting session!
Excellent starting session with Domenico! Technically and business prepared
26 May 2020
Unprompted review
Easy to implement and customize.
Easy to implement and customize.
Prompt and helpful support.
21 May 2020
Unprompted review
Great customer service
Great customer service! The live chat works perfect and the helpful supporters helps both with setup and design of the feeds.
Really easy to get started when the data flow is setup!
20 May 2020
Unprompted review
Excellent support!
I often use the live chat when I need help, and the guys from Clerk are great. They take charge of your requests in a very short time, their answer are clear and exhaustive, and so far they have always managed to solve my issues.
They're also helpful and friendly, so I don't hesitate to contact them whenever I have any question.
15 May 2020
Unprompted review
Super quick
Super quick, and solved my issue fast without problems. Thank you Adam:)
15 May 2020
Unprompted review
Excellent Support
I always find Nana and the support team at Clerk.io very helpful with very fast response times.
Thanks for all your help guys!
14 May 2020
Unprompted review
Clerks personalisation & Academy
Having used Clerk for several months we have seen a fantastic increase sales.
The Clerk academy is so useful and a superb tool to have at our disposal.
12 May 2020
Unprompted review
I started to use Clerk a few months ago…
I started to use Clerk a few months ago and it instantly made a difference to sales, however, when I booked an Academy session, I was able to really see some of the deeper insights of what it was really capable of. My session was with Domenico La Tosa and he was extremely articulate on the functionality and was able to highlight some key areas that we need to address to help focus and boost sales. A tool that is well worth the investment and I also recommend spending the time with the Academy to boost your ability to use it.
11 May 2020
Unprompted review
Exceptional Customer Support
Clerk offer an exceptional level of customer support. They combine the personal touch with advanced and easy to use technology.
Easily achievable ROI that automates any website from small to huge.
6 May 2020
Unprompted review
Excellent customer service
Excellent customer service, I really enjoyed the session & learnt a lot. Dom thoroughly explained & showed me everything that I was eager to learn. Thank you
1 May 2020
Unprompted review
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