Using Clerk.io has been a really positive experience for us so far. The tool has definitely helped out driving sales, and not only that but provided a really good working search on the website.... See more
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The customer service at Clerk is on another level. They're responsive and go the extra mile to solve problems quickly. We replaced Doofinder with Clerk search and also use their AI chat bot. Both have... See more
We recently migrated a website from WooCommerce to Shopify. Stefan from the Clerk.io support team, handled the migration and integration from scratch, with minimal input from ourselves. We just need... See more
Be careful as they will tell you that your usage is an insane high number of searches and recommendations. Clerk told me with their measurements I have approx 50k searches with 20k visitors per mont... See more
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Company details
About Clerk.io
Written by the company
At Clerk, we are committed to providing you with the best-in-class e-commerce solutions that can help boost your conversion rate, average order value, and customer basket size. Our unique platform is designed to work from day one, saving you time and money as you scale your business.
We have earned an impressive reputation as a trusted and reliable solution provider thanks to our commitment to offering superior services and support to our customers. With cookieless personalization, your customers' privacy is guaranteed, and they can enjoy a seamless shopping experience without compromising their data.
Our advanced AI-driven technology helps online store owners optimize their store performance and scale their businesses beyond their physical stores. We offer a unique end-to-end platform that integrates all the essential features you need to automate and streamline your e-commerce operations, providing you with a more efficient and user-friendly experience.
Our 4 tools are:
• Search
• Recommendations
• Audience
With Clerk.io, you can access exceptional customer support and services to help you achieve your business goals. We are proud to serve our customers and are confident we can help you take your online store to the next level. Let us help you grow your business.
Clerk.io.
Contact info
Kigkurren 8g, 2300, Copenhagen, Denmark
- +45 70 555 100
- hello@clerk.io
- clerk.io
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 2 weeks
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Customer support nails it every time
Customer support nails it every time! Been on this platform for quite a while now. And I can honestly say the customer support is the best of ANY tech company I've been doing business with. Friendly, blazing fast and always above expectations.
Awesome customer support!
Excellent support from Josh
Excellent support from Josh. Always quick to reply, always clear and easy to understand responses, takes the time to explain rather than directing you to help articles.
Smooth Installation, Great Service
We recently implemented clerk.io on our website and have been very impressed with the results so far. As with any major change to a website there were hurdles to be navigated, but our contact Daan has been absolutely brilliant throughout the whole process.
Communication has been top notch all the way across the installation procedure and most importantly, the end product has worked! Our conversion rate has improved significantly upon last year, and we're looking forward to seeing how it performs over gifting season.
Great support and a great product!
Great support and a great product.
Their support team is amazing, and they do follow up meetings without asking. Can recommend!
Amazing!
Amazing support and great product! The onboarding process pleasure, and thanks for all the help Daan! :-)
Great product and support is awesome
The software is BRILLIANT! The customer success team is very helpful and invested in helping us succeed. The support received makes it feel that they are a part of our team.
I find product research and all suggestions to be an excellent tool for the end customer
The effectiveness of it and the staff willing to help.
Riccardo has been very helpful in…
Riccardo has been very helpful in helping me with my challenges. Very nice guy and also in complex situations he managed to create a solution for me.
Thanks Riccardo!
Excellent support
Excellent support. Fast and solved my problem in seconds.
SPOT ON!!
Absolutely spot on and super fast to reply. Can't do enough to help you out! Definitely recommended!
Problem solver and super attentive
We have been launching our website recently, and i found in Riccardo a super helpful person, attentive to our needs, proactive and always available and fast responder. He guided us in the development of Clerk in our website, and provided us with important insights.
Riccardo has been super helpful and…
Riccardo has been super helpful and quick response to resolve all the queries.
Fantastic support!
Fantastic support!
And product is from what I have experienced so far top notch and good transparent pricing model!
Ricardo and Josh were very helpful and…
Ricardo and Josh were very helpful and patient and solved all my questions very quickly. Super fast response time, even though I had several questions at once.
Nicholas was a great help with the…
Nicholas was a great help with the implementation!
Great collaborator
Collaboration with Nicholas was very helpful.
He was timely and helpful in his responses as well as understanding and knowledgeable when I had questions.
Riccardo was excellent
Riccardo took alot of time out of his day to help me and answer my many questions, with super resonse time and solution oriented replies
Great support by Josh!
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