Clerk.io Reviews 

652
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Using Clerk.io has been a really positive experience for us so far. The tool has definitely helped out driving sales, and not only that but provided a really good working search on the website.... See more

Rated 5 out of 5 stars

The customer service at Clerk is on another level. They're responsive and go the extra mile to solve problems quickly. We replaced Doofinder with Clerk search and also use their AI chat bot. Both have... See more

Rated 5 out of 5 stars

We recently migrated a website from WooCommerce to Shopify. Stefan from the Clerk.io support team, handled the migration and integration from scratch, with minimal input from ourselves. We just need... See more

Rated 1 out of 5 stars

Be careful as they will tell you that your usage is an insane high number of searches and recommendations. Clerk told me with their measurements I have approx 50k searches with 20k visitors per mont... See more

Company replied

Company details

  1. e-Commerce Solution Provider

About Clerk.io

Written by the company

Welcome to Clerk! Our AI-based personalization solutions are designed to help online store owners like you increase your revenue, optimize your store's performance, and achieve your business goals.

At Clerk, we are committed to providing you with the best-in-class e-commerce solutions that can help boost your conversion rate, average order value, and customer basket size. Our unique platform is designed to work from day one, saving you time and money as you scale your business.

We have earned an impressive reputation as a trusted and reliable solution provider thanks to our commitment to offering superior services and support to our customers. With cookieless personalization, your customers' privacy is guaranteed, and they can enjoy a seamless shopping experience without compromising their data.

Our advanced AI-driven technology helps online store owners optimize their store performance and scale their businesses beyond their physical stores. We offer a unique end-to-end platform that integrates all the essential features you need to automate and streamline your e-commerce operations, providing you with a more efficient and user-friendly experience.
Our 4 tools are:
• Search
• Recommendations
• Email
• Audience

With Clerk.io, you can access exceptional customer support and services to help you achieve your business goals. We are proud to serve our customers and are confident we can help you take your online store to the next level. Let us help you grow your business.
Clerk.io.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

652 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(652)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer support nails it every time

Customer support nails it every time! Been on this platform for quite a while now. And I can honestly say the customer support is the best of ANY tech company I've been doing business with. Friendly, blazing fast and always above expectations.

3 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent support from Josh

Excellent support from Josh. Always quick to reply, always clear and easy to understand responses, takes the time to explain rather than directing you to help articles.

29 October 2021
Unprompted review
Rated 5 out of 5 stars

Smooth Installation, Great Service

We recently implemented clerk.io on our website and have been very impressed with the results so far. As with any major change to a website there were hurdles to be navigated, but our contact Daan has been absolutely brilliant throughout the whole process.

Communication has been top notch all the way across the installation procedure and most importantly, the end product has worked! Our conversion rate has improved significantly upon last year, and we're looking forward to seeing how it performs over gifting season.

22 October 2021
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing support and great product! The onboarding process pleasure, and thanks for all the help Daan! :-)

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Great product and support is awesome

The software is BRILLIANT! The customer success team is very helpful and invested in helping us succeed. The support received makes it feel that they are a part of our team.
I find product research and all suggestions to be an excellent tool for the end customer
The effectiveness of it and the staff willing to help.

29 September 2021
Unprompted review
Rated 5 out of 5 stars

SPOT ON!!

Absolutely spot on and super fast to reply. Can't do enough to help you out! Definitely recommended!

14 September 2021
Unprompted review
Rated 5 out of 5 stars

Problem solver and super attentive

We have been launching our website recently, and i found in Riccardo a super helpful person, attentive to our needs, proactive and always available and fast responder. He guided us in the development of Clerk in our website, and provided us with important insights.

8 September 2021
Unprompted review
Rated 5 out of 5 stars

Great collaborator

Collaboration with Nicholas was very helpful.
He was timely and helpful in his responses as well as understanding and knowledgeable when I had questions.

25 August 2021
Unprompted review

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