Cleopatra's Natural Reviews 119

Ok, I don't usually write reviews, but I wanted to share my experience with this purchase and praise the patience o the customer service. I placed my order on January 19 and received the tracking number by e-mail, but honestly, I didn't track my parcel. Two weeks passed and I hadn't received it, so I checked the tracking and saw that the package had been returned to the sender. I contacted them by e-mail and they told me the parcel had reached local delivery but was returned for some reason. I have to admit I was quite nervous and initially blamed the seller but it turned out that I had entered the wrong address. The customer service replied that these things happen and that it was no problem for them to resend the parcel at their own expense, even though it was my mistake. I offered to cover the reshipping cost but they refused. Truly impressive. The product arrived at my address a few days ago and I have been using it for 4-5 days already and the whitening results are visible. With this review, I would like to praise both the extremely accommodating customer service and the product, which clearly does what it promises. Highly recommend!

I bought the product at my dentist's office in Eaton and it's excellent. It's a black powder with no taste or smell, and best of all, you get a lot in one package..enough for months I think. I'm on day 8 of using it and my teeth are noticeably whiter!

Update , product still not received after more than 1 month & not giving me a refund.
Notified paypal who gave me a refund immediately.
Do not use this company as u won’t get your product. Product not arrived after more than 3 weeks of being sent.
No delivery / consignment note given .
Not happy so refund requested
Pls note on my delivery email it said delivery would be before 14 days .
This was not correct .
This company has now offered me full refund if I remove my review .
Update - company finally gives me a tracking number which was not sent before my review along with ‘have a little more patience regarding the delivery’ .
Thanks for that .

I am writing this review on behalf of my wife and myself. We are probably among the older customers of this product as we are both in our late sixties. The product whitened my wife's teeth even though she has crowns. we used the product every evening before going to bed and achieved great results! I'm giving 4 stars because the bamboo toothbrush and the siwak stick could be a bit cheaper as they are half the price on other websites. However the whitening powder is a clear five stars! Good job.

This product genuinely works. OK, brushing your teeth with black powder can be messy if you're not careful and takes some getting used to, but the results are worth it. I use the powder first, then normal toothpaste afterwards and I can honestly say that it's kept my teeth whiter.
I've been using this powder for a while now and I've noticed that the small amount of build up that the hygienist usually removes has been kept at bay, meaning that I haven't needed to pay for expensive hygienist visits since using it.
I've paid hundreds, possibly thousands over the years to have my teeth professionally whitened and whilst those procedures were effective, you need something to keep your teeth in a nice condition on a daily basis and this powder is it!

Was excited to be recommended this product by a friend. In just a week my teeth looked whiter and my teeth and gums did not hurt or burn during use unlike other whitening products I have tried in the past. Good communication and tracking service provided and I would highly recommend you try this product for a more natural option that chemical strips etc.

I bought this product a few months ago after seeing a recommendation for it online. I was a bit dubious but thought it was worth a try. At first it was a little difficult to get the hang of, because it can be quite messy. The powder does get everywhere if you're not careful. But once I got into a routine with it - clearing my sink before I started, having a damp cloth to hand, it went fine. My teeth are not whiter than white, but I didn't want an unnatural look. They are definitely whiter, and they feel really clean after using the powder - like when the dentist cleans them. On my last visit to the dentist he didn't need to do any scraping at my teeth or clean them. I am really happy with it. I now use it a couple of times a week. The tub lasts for months. I even bought some for my son as a present. It's definitely worth giving it a try for what it costs. I have tried whitening trays in the past from my dentist and they made my teeth sensitive and extremely painful. There is no pain with this - so I'm really happy.

This stuff genuinely works. I wanted my teeth whitened for my son's wedding but the whitening process I paid £100's for from the dentist left me in agony. I posted on a local FB group if anyone had alternative suggestions and this is what came up - and it's pain free! The only downside is that it's a bit messy. I usually stand the pot on a piece of kitchen towel or a tissue when I open it so it's an easily solved problem

I was skeptical, but the product works and I'm happy with my purchase. i recommend it to anyone who finds the ridiculous prices of teeth whitening at the dentist too expensive. A small tip: add an FAQ section to the web shop. I'll definitely order again.

I'd like to praise the customer service because after reading the reviews I changed my mind and instead of ordering two packs, I ordered only one as others commented that one jar is more than enough. They refunded the amount for the second jar without any issues and shipped only one. What's even more important, I've been using the product for about a week now and the results are fantastic! The powder has no taste or smell, no unnecessary flavors, and it woks great for whitening.. I'm not a smoker and I don't drink colored beverages, but even so I've noticed significantly whiter teeth. I definitely recommend it!

I bought this product because professional teeth whitening at the dentist was too expensive and my dentist recommended something based on Salvadora Persica so I came across this product. To my suprise, the product had no taste or smell which suited me perfectly. I used it in combination with my regular toothbrush and Aquafresh toothpaste and achieved great results. I regret not taking before and after photos but anyway...... The product is great and I'm ordering again!

I saw an advert for this product in the London metro and at friend's suggestion we decided to try it together. She ordered it through their webshop and I bought mine at a pharmacy. The product is a bit tricky to use at first but I'd be lying if I said it doesn't work. In fact, it works extremely well. Whitened both my teeth and hers within 10 days like no product we've tried before ... and we've tried many lol...I highly recommend this product and will definitely be ordering again

REPLY: More lies. YOU flagged this review multiple times. Perseverence is everything so enjoy this review. Goodness knows how many others YOU have removed. You are as low as humanity gets. It was PAYPAL who made the decision to refund (eventually after a lot of hassle and time waiting). You must be feeling pretty put out right now I'd imagine that you didn't get away with any of this for once. Hopefully other possible customers can now see the battle they will be facing if they try and deal with you. Have a great life with all the money you keep bragging you have ; )

Oh wow well done Trustpilot for supporting awful companies and sellers like this one. According to them I'm not allowed to say anything at all. It's not defamation if it's true or a personal opinion. Products not delivered and absolutely dreadful service and attitude by this awful business and woman. Ignored emails about no delivery and only replied when PayPal got involved. Still not received refund or product after nearly a month. She is flagging and removing every HONEST critical review - this is my fourth attempt and I won't be giving up. Avoid like the plague.

I bought this powder at local pharmacy in Hackney few weeks ago. Amazing product, whitening effect visible a after few days. Highly recommend

I ordered two packs for $55 and the delivery was fast. The products are as described and I have no complaints. Way better than whitening stripes that make teeth hypersensitive. Highly recommend

I haven't tried the product yet, but I'd like to praise the customer service coz they sent me a new package extremely quickly after I noticed that the tracking number wasn't updating. It turned out the original package was damaged during transport, and they sent me a replacement along with a small gift for the inconvenieence. Can't wait to try it .

I bought it on the recommendation of my friend whose hubby is a dentist. At first I thought the product might be abrasive coz of the activated charcoal but their customer service explained that it contains only 4% activated charcoal and that it's not the regular kind but coconut based and specifically intended for oral hygiene. (It would be useful if they noted this on their web but anyway..) They also sent me the product documentation upon my request. The product really works and I'm not surprised considering all the other reviews. I highly recommend this product

My experience with customer service was absolutely excellent. They replied very quickly to my e-mail, were well informed and answered my query perfectly. Clearly this is a reputable company with it's customer satisfaction at heart.

Product as described, easy to use, fast delivery. I'm satisfied and will definitely order again.