I went to this shop because I saw a Franck muller for 3500 euros on chrono 24 ( they pay 6% commission also ). Price in the boutique in person with no chrono 24 fee ? 3700 euros because they... See more
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Total scam. Tried to return based on their printed return policy but they won’t give you an address or a way to return. Have reached out multiple times only to receive the same message that they w... See more
I bought a bracelet and it was not secure so it fell off . I asked for a refund but because I had worn the bracelet ( for less than a hour) they won't refund me . Their ts and CS state they won't refu... See more
Bought a watch with box and papers. Wrong box, wrong papers. Complained and just get stories. At least the watch works. Wife bought a vintage watch. Said they would replace batteries. They did not... See more
Company details
Information provided by various external sources
Cleopatra Jewellery offers wide variety of gold and silver jewellery that are the perfect gifts for celebrating unique moments in our lives such as: birthday, wedding, engagement or anniversary of a special occasion. We provide top quality jewellery for both ladies and gents that can suit any type of event. Some of our products include: rings, bracelets, necklaces, charms, earrings, cufflinks and accessories. Looking for a perfect gift is a hard job and we know it. That is why, at Cleopatra Jewellery, we will help you find that perfect item by offering extensive guidance for free. Making you shine is our goal and this can only be accomplished by providing the best possible items. No matter the circumstance, we will be on your side and look together for the piece of jewellery that can match your preferences entirely.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- office@cleopatrajewellery.co.uk
- cleopatrajewellery.co.uk
1.3
Bad
73 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Lovely looking ring but it’s bent after…
Lovely looking ring but it’s bent after 2 days. Not very strong.
19 October 2020
Reply from Cleopatra Jewellery
Hi Josie,
Thank you for taking the time to leave us a review.
We are really sorry to hear that your ring has bent and we sincerely understand your concern. The ring that you have ordered is an adjustable one, which gives you extra flexibility, but is also very delicate. This means that it can be easily bent if in contact with other objects.
Please do get in touch and we will endeavor to resolve this issue to your satisfaction.
Kind regards,
Cleopatra Jewellery team
Literally inlove with my ring!
3 October 2020
Unprompted review
The team are amazing and there pieces…
The team are amazing and there pieces of jewellery are amazing couldn’t have asked for a better customer service
28 September 2020
Unprompted review
In love with my new earrings!!!
Very professional staff, they helped me immediately and they were very kind. I love the pair of earrings I bought and I will definitely come back for more shopping!!!
22 September 2020
Unprompted review
Great experience
Custumer support responded quickly to my question on a Saturday evening. Professional staff!
13 September 2020
Unprompted review
Well done !
I am very happy with my new purchase and very good communication from the support team, I totally recommend :)
11 September 2020
Unprompted review
Quality gift
I don’t usually write reviews, but Customer service was really good. Helped me pick a gift on a gift budget. Cheers!
10 September 2020
Unprompted review
Wow - great necklace
Wow - that’s what my gf said when she saw the necklace. Money well spent!
10 September 2020
Unprompted review
Very helpful and friendly staff
Very helpful and friendly staff. Nice quality jewwllery.
9 September 2020
Unprompted review
Excellent jewelry and services
The quality of the purchased products is excellent, according to my expectations. Also, the products arrived very quickly.
Highly recommended! Thank you!
4 September 2020
Unprompted review
Excellent products
Excellent products! Everything I have received so far has been wonderful. I just love my new ring ❤️
3 September 2020
Unprompted review
Would recommend
I love the diversity of the products and that the quality is consistent. They are also not overpriced, especially considering the luxurious packaging. I would buy again from Cleopatra!
1 September 2020
Unprompted review
10/10 would recommend
Ordered a bracelet, came in a very beautiful box. Nice and very sparkly products, will definitely buy again.
1 September 2020
Unprompted review
The products are gorgeous with an…
The products are gorgeous with an extraordinarily beautiful finish!
29 August 2020
Unprompted review
Products are better than expected.
Products are better than expected, quality exceeded my expectations. I will definitely recommend this store.
28 August 2020
Unprompted review
👍👍👍
I’m happy with the product. Exactly as described. Very fast delivery also. Speaking with the service team helped me get exactly what I was looking for.
27 August 2020
Unprompted review
Best jewelry store for value
Best jewelry store for value, selection and customer service. I stopped in looking for a tennis bracelet and was so impressed with Cleopatra's ability to share my vision. Thank you so much ! I really recommend! 👍🏻
27 August 2020
Unprompted review
Just lovely
Bought a rose gold bracelet for my friend and it was stunning, looked much better than in pictures!
27 August 2020
Unprompted review
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