Cleoeyewear Reviews 

55
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Big time scamers.... Placed an order back in December 2024, after some weeks I didn't get any notification regarding the purchase, so I decided to email them on "info@ cleoeyewear.com", and this w... See more

Rated 1 out of 5 stars

I'm embarrassed to say I fell for this scam. I've placed an order before double checking if website is legitimate. Website seems real enough and quite enticing to be honest. I've ordered 2 items, a ne... See more

Rated 5 out of 5 stars

I always buy from cleo eyewear when i want new sunglasses for spring and summer time. They are truly high quality and amazing products in every aspect. They answer my questions fast and the glasses ar... See more

Rated 1 out of 5 stars

I ordered a necklace over a month ago. On the website it is stated that the order should be shiped out after 24 hours. Only got shipping information or in general information about my order after cont... See more


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1.8

Poor

TrustScore 2 out of 5

55 reviews

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1.8

All reviews

(55)

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Rated 1 out of 5 stars

SCAM

Very cheap products that are coming from China, not Scandinavia as claimed. Will scam you out of getting your money back!

I now have an overly expensive watch that doesn't even close.

Avoid!!

27 February 2023
Unprompted review
Rated 1 out of 5 stars

Scam, don’t buy

Long shipping time and when I received the tracking link it was from Alibaba. This company is a drop shipper. Took a month to arrive and came in a mushy box, just wrapped in plastic. No order confirmation or mention of the website. Quality feels bad but lets see

23 January 2023
Unprompted review
Rated 1 out of 5 stars

Never order here!

Never order here!
The company is in China, the jewellery is steel or plastic, not real at all. You have to pay a lot for shipping to FedEx which they don’t tell you and since they don’t tell you that they ship from China you wouldn’t know. So get ready for some high costs for jewellery you could get at Claire’s.
They also refuse to give you any money back or cancel orders. It’s a complete scam!

11 January 2023
Unprompted review
Rated 1 out of 5 stars

DONT BUY ANYTHING!

I’ve had the worst experience shopping from this place. Your items gets shipped from china, takes 3 weeks, quality of products is absolutely horrible and their costumer service is beyond terrible.

I’m still waiting to get my money back. This website is a scam.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Under control

Violetta from this company was absolutely very helpful. I texted the company on instagram, since I didn’t get any response on mail and she answered in an instant with all the information I needed. She should get a raise compared to others.

26 December 2022
Unprompted review
Rated 1 out of 5 stars

Scam

I bought jewelry. Supposed to be in gold. All are made of plastic. Don't buy! It was a toy for children. Was very suspicious when I saw it has been send from China.

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful jewelry

I ordered the bologna necklace and received it today. It was without a doubt the finest necklace I own. The jewelry really sparkles when you wear it and you feel very beautiful in it. The necklace is very luxurious and I will definitely buy more jewelry from here. This necklace was very subtle but still pops. The package also arrived very quickly and I had it delivered straight to my door.
This is my new go to company that I will be ordering from in the future. So beautiful and luxurious. They also have very good service and are quick to answer questions. I love it!

29 September 2022
Unprompted review
Rated 5 out of 5 stars

Very nice👍🏻

I bought jewelry and sunglasses from here. It was very fast delivery and the products were better than I thought. The quality of the jewelry was very good and they fit exactly as in the picture. finest jewelry I have in my collection. The sunglasses were very good and had good quality. The goods felt very luxurious. I received quick answers to my questions from customer service. I will definitely order from here again👍🏻

1 October 2022
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company, it says it's Swedish but it's Chinese. Don't buy anything from them. The customer service is stupid and rude, they started b*tiching about that the package was received and I didn't receive it, and my I tracked the shipment the package was still being processed 🤦‍♀️🤦‍♀️🤦‍♀️

29 September 2022
Unprompted review
Rated 4 out of 5 stars

My experience with Cléo eyewear

My experience with this company ended up with a very satisfying experience and regarding to Joel Kyrksjö Beckman, he really kept me in touch and helped me a lot to understand the situation and solve any problem with fast response and always good information and interactions with the customer.
You need to understand the way with them as they are having late problem and delay of delivery so you have to purchase as early as possible when you want to gift their products to someone.
The product is very nice and fashionable with a unique selection design and quality.
Thanks for your services and special offers and thanks to Joel for the great help and support.
Best regards from Cairo

25 September 2022
Unprompted review
Rated 1 out of 5 stars

Horrible never purchase a thing from those ppl

Hello, do not EVER buy a single thing from them, please, I purchased two sunglasses from them, and i wanted to cancel my order because i thought i didn’t need them, I sent an email to the customer service and explained why i wanted to cancel my order and they replied with « we will send you an extra pair for free » I knew que hat they won’t gonna send an extra pair 😗 but the dumb I am, I received my order 2 months later(thx) with TWO sunglasses (as I said earlier there was NOT an extra pair) and they sent me the exact same pair, yes, the double, 2 weeks ago. I sent them a mail direcly after for return, never received an answer (not suprised), might contact my bank and get a refund from them 😗
Plus, i really don’t see the the quality for the price, lol. Looks exactly like the sunglasses from Shein
DO NOT PURCHASE ANYTHING FROM CLEO EYEWEAR. Horrible.

19 September 2022
Unprompted review
Rated 1 out of 5 stars

Abhorrent Customer Service

Had a horrible experience with Cleo recently. I shall share, hopefully you consider reading this before you decide to buy anything from them. At least read the conclusion to get an idea.

I looked at Cleo's jewelry and was quite surprised by how good it looked. I decided to send the website to my girlfriend, and she chose two items she absolutely loved. An asymmetrical necklace and a gold watch, so I decided to order them to her address in Denmark. I got the order confirmation as soon as I paid for the items, and everything was correct, however I never received the shipping confirmation.

I looked at their shipping policy and the shipping confirmation should have been sent out within 24 hours, but as of now, it has already been nearly 10 days, and I have not received it yet. I decided to send them an email on day 4 (Sep 10th), did not receive any communication back. The next step I took was on the 13th of September, contacted them through their contact form on the website, did not get any answers. Informed them I will be leaving a negative review in hopes they try to protect their integrity as a company and answer quickly, however, it seems they do not have any integrity.

By now, according to their shipping policy, my girlfriend should already have her watch and necklace, but she does not.

This is my experience with them, I rarely write reviews, but if you like to be mistreated as a customer and love to loose your money, then yes indeed, order from Cleo. You or your loved ones, will surely not receive their items in a timely manner, and i highly advise you not to waste your time or money with them considering they have a lot of really good competitors, like Pilgrim.

6 September 2022
Unprompted review
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