Clemta Reviews 414

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company, finding the process much clearer and less stressful thanks to their guidance. Customers consistently highlight the team's responsiveness, patience, and helpfulness in explaining complex situations, making them feel confident in managing their business. The service is described as professional, fast, and reliable, with many appreciating the smooth setup of their LLCs and efficient handling of paperwork. Reviewers frequently praise the exceptional customer service, noting quick response times and transparent communication that goes above and beyond. However, some people were dissatisfied with delays in receiving documents and resolving issues, with some experiencing long waits and a lack of responsiveness after payment. A few other people also felt that communication could be inconsistent, with some emails being ignored or answered too late, and occasional issues with internal coordination.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their responsiveness, knowledge,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and timely... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had a very good experience with Clemta so far. As a first-time Amazon FBA seller with a foreign-owned U.S. LLC, the tax and compliance side can be very confusing, but Clemta made the process... See more

Rated 5 out of 5 stars

I'm currently dealing with CLEMTA team members to run my business in the US. From my experience with them, they are highly skilled and reliable in this field. They helped me in setting up a virtual... See more

Rated 5 out of 5 stars

What stood out most was how responsive and knowledgeable their team is. They explained each step clearly, handled the paperwork efficiently, and gave me peace of mind that everything was done up to... See more

Company replied

Rated 5 out of 5 stars

I am truly impressed with Clemta! Their service is professional, fast, and very reliable. From the beginning, their team guided me step by step with clear communication and full transparency. They... See more

Company replied


Company details

  1. Company Registry
  2. Certified Public Accountant

Written by the company

CLEMTA sets up your business in the United States, from incorporation to dissolution, one partner - one solution. We also offer post-incorporation services and many more! Check our profile for all the services we provide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

414 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing Service

I am working with Clemta for a year now. Their service is amazing, they are fast and they communicate very well.

24 December 2024
Unprompted review
Clemta logo

Reply from Clemta

Hello Natasha,

Thank you so much for your kind words! We're thrilled to hear that our services have been a valuable asset to your business. It’s always a pleasure working with clients like you, and we’re so glad to know that we’ve made things easier for you, especially with all the complexities of managing a business in the U.S. from abroad. We look forward to continuing our collaboration and supporting your business as it grows.

Kind regards,
Clemta

Rated 1 out of 5 stars

Beware of This Scam Company!

No matter how professional they appear or what promises they make, this company is designed to take your money through endless fees and unnecessary complications. Here’s my true story:

I hired them to register a trademark for the name "Abnili." I paid all the required fees and provided the necessary information. However, after a long wait, they informed me that they had registered the trademark as "A Since 2023 Abnili"—a name modification I never requested. This small change seemed deliberate, setting the stage for additional charges later on.

When the trademark examiner flagged "A Since 2023" as non-compliant, the company reached out, asking me to pay an extra $280 to respond to the examiner. I was confused because I had already paid over $1,000 in total fees. Why should I pay again for an issue they created?!!!. They claimed the additional fee was necessary for their effort to handle the response. After lengthy negotiations, they assured me there would be no further charges and eventually submitted a response to disclaim "A Since 2023."

Months went by without progress, and then they contacted me requesting product samples. I provided numerous images of my product, but they claimed they couldn’t see the "A Since 2023" in my logo, which was actually in a microscopic size. They then gave me two options: either travel to the USA to provide physical samples or have them submit the images I had already sent.

I chose to have them submit the images I provided. However, after several months, just one day before the submission deadline, they contacted me again, asking whether I wanted to send physical samples or have them use the existing images. I insisted they submit the images I had already provided. The next day, they informed me that they had missed the deadline and now demanded an additional $600 to extend it and submit new samples; again I pay again for an issue they created.

This company exploits every opportunity to charge extra fees and complicate the trademark registration process. This is my true experience—stay cautious and avoid this scam company!

7 November 2024
Unprompted review
Clemta logo

Reply from Clemta

Hello Muhammad,

I sincerely apologize for the frustration you’ve experienced. I understand how important this matter is, and I appreciate your patience throughout the process.

Before we submitted your trademark application, we always provide a draft for your review and request confirmation. Once you confirmed, we proceeded with the submission.

In the initial review, we noticed that the logo included the text "A Since 2023," which needed to be included in the registration to ensure compliance. This was communicated to you early on through the application draft, and you confirmed your approval to move forward. You can also see this reflected in famous trademarks such as McDonald's, where the logo is registered as "M Mcdonalds."

Since your trademark application was filed on an intent-to-use basis, we required real-life photos of your products featuring the exact logo. We made several attempts to reach out to you, offering guidance on how to proceed and giving multiple options to resolve the matter. Unfortunately, the necessary images were not submitted in time, which led to the abandonment of your registration.

I hope this clears up any misunderstandings, and again, I’m truly sorry for any inconvenience caused. If there’s anything else I can assist you with, please don’t hesitate to let me know.

Kind regards,
Clemta

Rated 5 out of 5 stars

They run the company process…

They run the company process succesfully. Always open the questions and aswer ASAP.

1 November 2024
Unprompted review
Clemta logo

Reply from Clemta

Hello Hasan,

We sincerely appreciate your kind feedback! It’s our priority to provide fast, reliable, and professional service. We look forward to continuing this successful partnership with you.

Kind regards,
Clemta

Rated 5 out of 5 stars

Great solution to create a company

While researching how to establish a company in the U.S., I came across Clemta,
and I’m so glad I did. After a quick information session, I immediately registered on the
platform.
The interface I encountered after registering guided me perfectly, and I quickly
completed the setup process. Thanks to the system’s efficiency and the technical team’s
prompt support, my company was established within 1-2 days. Even though I live in Turkey,
having a U.S. address for my company will make it much easier to take my business to the
next level.
Given how smooth the setup process was, I would gladly use Clemta’s other services
in the future without hesitation.

15 October 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi Enes,

It's wonderful to hear that the process went smoothly for you! Our job is to make sure that business formation and post-business formation processes are completed swiftly, and our team is always happy to help with anything you need :)

Please do not hesitate to reach out, we are always happy to hear from you! We wish you the best of luck!

Kind regards,
Clemta

Rated 3 out of 5 stars

Do not trust this company whatsoever

Update, they did refund me in the end only after I had to complain (multiple times) and leave a negative review. It was a ghost town until they realised I was unhappy with 0 communication or updates from their end.

9 October 2024
Unprompted review
Clemta logo

Reply from Clemta

Hello Jake,

We sincerely apologize for any frustration you experienced. As soon as we became aware of the issue, our team reached out promptly to resolve it. While we made every effort to find a solution, we regret that we were unable to meet your expectations at the time.

That said, we are glad that the matter was ultimately resolved, and we appreciate your feedback. Your experience is important to us, and we will continue working to improve our communication and service.

If you have any further concerns, please feel free to reach out—we’d be happy to assist.

Kind regards,
Clemta

Rated 5 out of 5 stars

Clemta rocks!

Clemta rocks!
I have registered our LLC and ITIN with them. The process was smooth and CX was amazing, always ready to share updates and dispute the small bureaucracy delays we faced with the ITIN application.

Overall, I am highly satisfied with the service.

1 October 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi,

Thank you so much for your kind words and for your patience during this process. We genuinely appreciate your feedback!

We strive to keep our processes transparent and ensure that our clients are informed about every detail, fostering a close-knit collaboration. It's wonderful to hear that your experience with us.

We are thrilled to know that you are highly satisfied with our service, and we look forward to continuing to support you in your business journey. If you need anything else or have any further questions, please don't hesitate to reach out!

Kind regards,
Clemta

Rated 5 out of 5 stars

They are professionals

They are professionals. No hustle. All job will be done at home. No need to go here and there

26 September 2024
Unprompted review
Clemta logo

Reply from Clemta

Dear Aamir,

Many thanks for taking the time out of your day to share your experience :) We hope to keep supporting you throughout your business journey!

Should you ever need any guidance or support, please do not hesitate to reach out.

Kind regards,
Clemta

Rated 5 out of 5 stars

HIGH Q SERVICES

HIGH Q SERVICES , AND FAST AND EASY STEPS

27 September 2024
Unprompted review
Clemta logo

Reply from Clemta

Dear Ibrahim,

Thank you for the kind words! We are happy to hear that you are satisfied with our services :)

Should you have any questions or if there is anything we can do for you, please do not hesitate to contact our team, we would be happy to help!

Kind regards,
Clemta

Rated 4 out of 5 stars

awesome service i have ever experienced

I like the service of Clemta its very fast and up to date. made it easy for me to start a business in the US.
happy customer. appreciated.

26 September 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi Muhammad,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service fast and up-to-date. Your satisfaction means the world to us, and we truly appreciate your support.

If you ever need anything else, don’t hesitate to reach out. We're here to help!

Kind regards,
Clemta

Rated 3 out of 5 stars

I have just registered with Clemta

Up until now everything is running seamlessly. Although, I faced some difficulties, but thanks to the cooperation of the team, the problems are being tackled.

16 September 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi Hassan,

Thank you for taking the time to share your thoughts on our services. If the difficulties persist, please do not hesitate to reach out, our team is more than happy to counter anything that won't offer you a smooth and pleasant experience :)

Kind regards,
Clemta

Rated 5 out of 5 stars

Working with Clemta and Melissa is a…

Working with Clemta and Melissa is a pleasure. Fast replies and all issues are handled very professionally

16 September 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi Henrik,

Thank you for your feedback; it’s always great to hear from our customers. Melissa sends her warmest regards :)

Should you ever need anything business or tax-related, please do not hesitate to reach out!

Kind regards,
Clemta

Rated 5 out of 5 stars

Outstanding Support from Melissa

Outstanding Support from Melissa , very professional and cooperative in all aspects.

30 August 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi Magdy,

Thank you very much for your kind and thoughtful comments; they are immensely helpful! We deeply appreciate you taking the time to share your feedback. Your insights are invaluable to us and motivate our team to keep striving for excellence.

Please feel free to reach out with any questions you may have. Melissa sends her regards :)

Kind regards,
Clemta

Rated 5 out of 5 stars

Clemta

Thanks for your cooperation.

27 August 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi Leyla,

Thank you so much for your thoughtful comments; they are greatly appreciated! We are incredibly thankful for your feedback, which helps us understand how we can better serve you and our other clients.

If there is anything else we can help you with, please do not hesitate to reach out.

Kind regards,
Clemta

Rated 5 out of 5 stars

All Good!

All Good!
Thank you for your support

20 August 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi Evelyn,

We’re grateful for your feedback and the time you invested in sharing it :)

Have a wonderful day, and please reach out should you ever need anything!

Kind regards,
Clemta

Rated 5 out of 5 stars

Best customer services

15 August 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi,

Thank you for your feedback. It’s always great to hear from our customers.

If you have any questions or need further assistance, please feel free to reach out. We're here to help!

Kind regards,
Clemta

Rated 5 out of 5 stars

Great Service!

I am still waiting for my EIN but the process of company formation with Clemta has been one of the easiest parts of doing business. Really happy customer!

1 August 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi Asra,

Even if the EIN is the longest part of the entire process, we hope that we have made the rest of the services fast and easygoing for you :) Our team is dedicated to providing the support you need every step of the way.

If you have any questions or need further assistance, please feel free to reach out. We're here to help!

Thank you for choosing Clemta, and we look forward to continuing to support your business journey!

Kind regards,
Clemta

Rated 5 out of 5 stars

Professional Customer service

Professional Customer service, Quick service

5 STARS!

30 July 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi Malak,

Thank you so much for your thoughtful comments; they are very helpful! We sincerely appreciate your feedback and are grateful that you took the time to share it with us. Your positive words inspire our team to continue delivering the best service possible.

If you have any questions or if there is anything else we can help with, please let us know, we would be more than happy to help :)

Kind regards,
Clemta

Rated 5 out of 5 stars

Great

Great
Easy and fast response

23 July 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi,

We sincerely appreciate you taking the time to share your experience :)

If there is anything else you would like to share with, please do not hesitate to reach out.

Kind regards,
Clemta

Rated 5 out of 5 stars

I`am so grateful and to be honest…

I`am so grateful and to be honest clemta solved all my business problems.

11 July 2024
Unprompted review
Clemta logo

Reply from Clemta

Hi,

Thank you for your kind words! We are truly delighted to hear that our team at Clemta was able to help resolve your business challenges. Your satisfaction is our top priority, and it’s wonderful to know that our efforts have made a positive impact on your journey.

If there’s anything else we can assist you with, please don’t hesitate to reach out!

Kind regards,
Clemta

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