Professional yet personal
I couldn't rate David and his team any higher. From the first phone call I made to them, I felt like I was listened to with upmost sympathy, compassion, and understanding. It's a difficult task to think of everything whilst you're grieving for a loved one, but the pressure was taken away. I was helped with everything from registering my mother's death through to collecting her ashes, with everything else inbetween. They didn't mind when I was probably repeating myself over and over to make sure I hadn't forgotten anything, which I was still doing the day before the funeral. Nothing was too much trouble.
The day of the service ran smoothly, and although very professional, there was a feel of it being personal to us too. I could not fault one moment.
After the funeral, the great service continued and I never felt rushed into making decisions about the ashes, when I wanted to collect them, what I wanted them to be put in. I felt they were happy for me to do everything at my pace, when I was ready. I can not recommend their services enough.
Thank you David and your team, not forgetting Julie. Couldn't of asked for a better welcome from someone who doesn't know you, yet they make you feel like they've known you a long time.







