Used for a year on & off. Some websites will not load using it. However it is a useful tool as and when required. Speed is reduced when using it but not to the detriment of functionality. There are of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like this VPN. It's much better than Windscribe I used earlier. It provides unlimited speed and amount for Ukrainians through Diia verification. I tested several servers in different countries (UK,... See more
Company replied
The "shortcuts" concept is frustrating to use. I want to be able to open the app and choose "Enable VPN" or choose a country/server to connect to. Instead, I have to look at the shortcuts and de... See more
Not a single location is working. All of them return "Failed to connect to shortcut" "Please check your network connection." message, even though my internet is fine. Also, i get the support for Uk... See more
Company details
Written by the company
Advanced technology can be easy and fun. ClearVPN is a hassle-free VPN solution for users who want to expand and protect their online experience. It's worry-free, intuitive, and beautifully designed. ClearVPN follows strict no-logs policy. We don't store, share, or even collect your online activity, personal info, IP address, etc. We don't have your data — we don't need it. ClearVPN has the best industry-standard encryption on-board — AES-256. We have an extra layer of protection if you can’t even trust yourself.
Contact info
601 Montgomery Street Suite 1400 , CA 94111, San Francisco, United States
- +18775macpaw
- support@clearvpn.com
- clearvpn.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Useful tool for those who need it.
Used for a year on & off. Some websites will not load using it. However it is a useful tool as and when required. Speed is reduced when using it but not to the detriment of functionality. There are of course numerous other VPNs available. Personally I would not use the free ones as their credentials are not that transparent.
It didn’t work and I cancelled in thee…
It didn’t work and I cancelled in thee trial period. Still I got an email saying that ypu vharged me.
Nice application thank you so much
Really nice and legit VPN
Really nice and legit VPN. Software has good UI. Can't found anything better for that price.
It worked very well
All perfect
Complicated
Setting up this VPN was a nightmare. The instructions were unclear, even after all that, it still didn’t work properly. Definitely not user-friendly.
Canceled, but money gone anyway
I did a 3 day free trail to try, I canceled, but the amount was taken off my bank account anyway, so I'm stuck to Clear VPN for a year. Bad handling!
Did't quire work as expected
Did't quire work as expected, and actually cancelled my subscription.
Easy to sign up.
Ease of Use
Not only was the purchasing process very simple, so too was the installation and use of your product..
I’ve been a loyal user of SetApp /…
I’ve been a loyal user of SetApp / MacPaw products for many years and have had great success with them. However, due to very recent financial laws @05/2024, using ClearVPN has led to some unexpected issues. It appears that some VPN traffic is being routed through Ukraine, which has caused my financial accounts, including Robinhood, to flag and ultimately freeze.
While I don’t believe this is the fault of MacPaw, SetApp, or ClearVPN, it highlights a significant need for them to reconsider their data routing and provide alternative server options. Currently, my regular financial and retirement accounts are completely frozen.
I’m in Europe, far from Ukraine, and used public Wi-Fi with ClearVPN for security. Unfortunately, this resulted in alarming emails from Robinhood about suspicious activity from Ukraine, leading to this stressful situation.
I hope that MacPaw, SetApp, and ClearVPN can assist in resolving this issue quickly. I’ve submitted helpdesk tickets and am eagerly awaiting a response. Any assistance while I’m on vacation would be greatly appreciated.
Thank You!
Can’t update subscription via website
Can’t update subscription via website. Support team has me running in circles try to update subscription.
I have not used ClearVPM much as yet…
I have not used ClearVPM much as yet but I did receive a helpful reply from a real person on the helpline which resolved and initial log in problem and also some advice on when it is particularly useful to use VPN. As a recent aside I heard from a techie I know who told me how visible the unsecured networks are in hotels and such like - that is if you have the know-how.
An outstanding application offering…
An outstanding application offering affordability. Highly suggested for anyone utilizing VPN services.
There is a huge reason why you are…
There is a huge reason why you are awesome: You're Ukrainians and you're in Kyiv. We love you!! Everything else pales in comparison.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








