ClearScore Australia Reviews 517

TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

Use to really enjoy using this app but now sends anxiety inducing click bait emails that say "review recent report changes". There haven't been any!

Company replied

Rated 3 out of 5 stars

Very handy app to know where you are roughly at HOWEVER, be careful when they tell you your score matches for a ' very good change of approval ' for a loan,I took this as having a hope in being succes... See more

Company replied

Rated 5 out of 5 stars

They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards. Their "Protect" report also offers insights into things like leaked passwords... See more

Company replied

Rated 4 out of 5 stars

Overall very easy to use and provides good basic information. However a number of my bank accounts and credit cards are not listed. Also latest report indicated two residential addresses that do not r... See more

Company replied

Company details

  1. Credit Bureau
  2. Alternative Financial Service
  3. Non-Bank Financial Service
  4. Price Comparison Site

Written by the company

Join 15 million people using ClearScore. Get your credit score and credit report, for free, forever


Contact info

3.4

Average

TrustScore 3.5 out of 5

517 reviews

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1-star

No history of asking for reviews

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Rated 4 out of 5 stars

Good but needs to be updated

it is very good but not upto date, they keep tellingme to get a Mortgage and I have one which is 6 months in advance

28 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Kerin, 

Thank you so much for your feedback. 

We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. 

We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. 

Many thanks,
Zara

Rated 1 out of 5 stars

Tell The Truth

I shall be totally honest as I wish Clear Score will be. Your is not interested in assisting people. You are simply an organisation wishing to make money. Your claims of lender wanting to assist with loans is false as your Credit Scores are exaggerated.

28 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Vincent, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)

Many thanks, 

Sara

Rated 5 out of 5 stars

Love it

Love the fact I know where I stand with my credit rating n where my loans are .
Very happy 😁

28 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Julie, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 5 out of 5 stars

Love the app

Love the app! Helps me keep tabs on what is happening with my score and my credit file. My score has risen. Thanks ClearScore

27 April 2023
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Reply from ClearScore Australia

Hi Paul, 

Thank you so much for your feedback. 

We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. 

We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. 

Many thanks, 
Zara

Rated 5 out of 5 stars

Easy to use

Easy to use, easy to access information.

27 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Kerrie, 

Thank you so much for your feedback.

We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. 

We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. 

Many thanks,
Zara

Rated 5 out of 5 stars

Easy financial monitoring for peace of mind

They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards.

Their "Protect" report also offers insights into things like leaked passwords against your email, allowing you to update them (if you had not yet done so).

23 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi David, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 5 out of 5 stars

Efficiency and up to date with good…

Efficiency and up to date with good pointers

26 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Philip,

thank you so much for your feedback!

We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team.

We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.

Many thanks,
Shane

Rated 1 out of 5 stars

I have NEVER had a default

I have NEVER had a default, during my divorce my ex negotiated with ANZ not to pay two payments on HER house, yes my name was still on the mortgage at that point. I have written to you with the details but you refused to remove the 2 defaults off mine. Not impressed 😕

26 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Allan, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au?

Many thanks,
Shane

Rated 5 out of 5 stars

CLEAR SCORE THE SCORE I TRUST

I believe Clear Score and that's because of my experience with Credit Simple, which unfortunately was atrocious. There was incorrect information and Credit Simple kept saying that they had taken care of it and right up until I moved from Credit Simple to Clear Score the issues had not been corrected. How can you trust a credit reporting agency to give you a correct report of your financial standing when they cant report correctly or correct mistakes. Best thing I did was to move to Clear Score who's website is informative, instructional, easy to navigate and understand.

27 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi CT,

Thank you so much for your feedback!

We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team.

We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.

Many thanks,

Shane

Rated 1 out of 5 stars

I tried several times to unsubscribe

I tried several times to unsubscribe, unsuccessfully.
I don't like anything about ClearScore and will never advocate for it. I will actively advise friends and family to NOT use it.
One of it's main problems for me is that although my husband and I have the same assets and liabilities, Clearscore gives me a much lower score because some utilities are in his name only!
I wouldn't have given one star but there is no way i can rate it zero!

26 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)

Many thanks, 

Sara

Rated 5 out of 5 stars

I never heard back once I installed my…

I never heard back once I installed my 3 monthly pay vexes as I’m in mining

Ryan jordan

25 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Ryan, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)

Many thanks, 

Sara

Rated 1 out of 5 stars

I would actually like to opt out of…

I would actually like to opt out of this service, but cannot seem to do so,

25 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)

Many thanks, 

Sara

Rated 5 out of 5 stars

It’s all good just annoying that my…

It’s all good just annoying that my debt isn’t being calculated on here

26 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Tiana, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 5 out of 5 stars

Love clear score

Love clear score. It’s so easy and friendly to use without compromising your credit score.

26 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Beatrice, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 5 out of 5 stars

Excellent facility

Excellent facility with no direct cost. Well laid out and functional. Thank you.

27 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Mike, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 3 out of 5 stars

I would prefer if you could show scores…

I would prefer if you could show scores from all credit reports relevant to Australia as this score is often misleading when compared to other credit scores. Why only show one type?

26 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)

Many thanks, 

Sara

Rated 4 out of 5 stars

It's been good

It's been good, just annoyed that when looking at loan I started an application online and only submitted my name ect didn't even get 10% in and it affected my score... I can understand if the application was submitted but not looking at it.

12 March 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi F, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)

Many thanks, 

Sara

Rated 5 out of 5 stars

Great app

Great app. Easy to see credit score and and loans

25 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 5 out of 5 stars

I’ve progressed by 180 in 12 months keeping track

Every month I check my credit score progress and every month I’m accurately impressed.
Easy to use. Using Credit Score has helped me improve my CS with other Credit Reporting Agencies that had out dated or expired info about me.

25 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Lauren, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

Rated 5 out of 5 stars

Amazing information and helped me fix…

Amazing information and helped me fix my credit rating

25 April 2023
ClearScore Australia logo

Reply from ClearScore Australia

Hi Daniel, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara

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