Use to really enjoy using this app but now sends anxiety inducing click bait emails that say "review recent report changes". There haven't been any!
Company replied
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See what reviewers are saying
Very handy app to know where you are roughly at HOWEVER, be careful when they tell you your score matches for a ' very good change of approval ' for a loan,I took this as having a hope in being succes... See more
Company replied
They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards. Their "Protect" report also offers insights into things like leaked passwords... See more
Company replied
Overall very easy to use and provides good basic information. However a number of my bank accounts and credit cards are not listed. Also latest report indicated two residential addresses that do not r... See more
Company replied
Company details
Written by the company
Join 15 million people using ClearScore. Get your credit score and credit report, for free, forever
Contact info
2000, Sydney, Australia
- clearscore.com/au
3.4
Average
517 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The reality of this site.
It's a generic site that has no overall impact on whether I or you would be able to borrow money or not but it does look pretty.
17 May 2023
Reply from ClearScore Australia
Hi Kane,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.
Many thanks,
Sara
My id records are wrong
My id records are wrong - I had to make an in-branch appointment with my bank to show them the ID details in order for them to take this seriously. Even then there is no guarantee that your report will be changed AND your company provides no information how to chase this up with yourselves and takes no responsibility.
17 May 2023
Reply from ClearScore Australia
Hi Catherine,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.
Many thanks,
Sara
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We would love to help you. Could you please email us at complaints@clearscore.com.au.
Many thanks,
Sara
Reply from ClearScore Australia
Hi Brian, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Way too many emails
Way too many emails. Most days, there seems to be an email from ClearScore.
17 May 2023
Reply from ClearScore Australia
Hi Cor,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.
Many thanks,
Sara
Reply from ClearScore Australia
Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Too many emails everyday
17 May 2023
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.
Many thanks,
Sara
credit score…
I want to know about my credit score changes but mostly it is notifications to take out new loans
16 May 2023
Reply from ClearScore Australia
Hi Steve,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.
Many thanks,
Sara
Reply from ClearScore Australia
Hi Michelle,
Thanks for your review, we appreciate you taking the time to leave us feedback.
If you've any queries please feel free to email us at complaints@clearscore.com.au.
Many thanks,
Sara
A lot of good info..
18 May 2023
Reply from ClearScore Australia
Hi Philip, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
Generally the service is great
Generally the service is great, however loans that have been paid off in full still show on my dashboard
13 May 2023
Reply from ClearScore Australia
Hi Courtney,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
There is nothing to complain about when…
There is nothing to complain about when all is going well and that's a big thanks to you.
15 May 2023
Reply from ClearScore Australia
Hi Michael, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
It gives you good idea where you at.it…
It gives you good idea where you at.it is a very useful guide line.
16 May 2023
Reply from ClearScore Australia
Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Ive been with Clearscore for around 1…
Ive been with Clearscore for around 1 year now and they're constantly up to date with the scores. Ive used other resources and i find Clearscore is more acurate then the others
15 May 2023
Reply from ClearScore Australia
Hi Stephen, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
Quick easy to use and tips to improve…
Quick easy to use and tips to improve the score, highly recommend.
15 May 2023
Reply from ClearScore Australia
Hi Vanessa, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara
Reply from ClearScore Australia
Hi Dav, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
Reply from ClearScore Australia
Hi there, Thanks for taking the time to leave us a review. We understand your frustration and would love to take a look at your account and dig into what's going on. Please could you email us at complaints@clearscore.com.au, quoting reference 4037564? Many thanks, The ClearScore Team
Knowing where they stand when applying for any credit
Excellent way to check credit score
Also if anyone has apply for credit under your name
16 May 2023
Reply from ClearScore Australia
Hi Amanda, thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way.
Many thanks, Zara.
I would have given 5 stars if I…
I would have given 5 stars if I received reply to me email query that I sent over a month ago.
13 May 2023
Reply from ClearScore Australia
Hi there,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
I dont understand how you come to your…
I dont understand how you come to your ratings. I have not missed any payments on my accounts they are always kept up to date. All ,my car payments always on time. Credit cards also. Some accounts almost paid off. Yet you still give a low credit rating. It was 680 not long ago and has now dropped to about 480 totally unfair system of rating. Please dont reply stating send an email to the complaints dept as ypou do on most complaints. It repetitious.
15 May 2023
Reply from ClearScore Australia
Hi Barry,
Thanks for your review, we appreciate you taking the time to leave us feedback.
We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au)
Many thanks,
Sara
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