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See what reviewers are saying

Rated 1 out of 5 stars

I put in a claim in October 2023. Several months later I checked with the solicitor they said they used who had no such record of my claim and the company said they would deal with it in house and in... See more

Rated 1 out of 5 stars

Waste of time been passed pillar to post for god knows how long now, what has been 2 years is going to be another 9 to 24 months. Always having to find out what is happening, think I may even be on... See more

Company replied

Rated 5 out of 5 stars

I’ve had very professional and extremely helpful advice all along the way. Chris Duxbury has been nothing short of amazing and very friendly. It’s an extremely long process and haven’t heard much on... See more

Company replied

Rated 5 out of 5 stars

I started my claim through clear money claims a while back. To be honest I'd forgot about it. Until I had a call from Ashleigh . I've now received some compensation money back from my finance company... See more

Company replied

Company details

  1. Small Claims Assistance Service

Written by the company

Let's get to the point of what we are doing, we are helping you claim back on mis-sold car finance agreements. This is all still quite recent, as car finance companies were still doing their ‘dodgy dealings’, for lack of a better word, until the FCA brought out the report in 2019 to bring what's been going on to the forefront of peoples minds. New and used cars, vans and all motor-vehicle types is where mis-selling was discovered under personal contract hire (PCP), hire purchase (HP). We look into if the commission off the deal was undisclosed, the varying interest rates that were on offer and in some cases the lack of affordability checks carried out to ensure the agreement was affordable for the client. Upon getting in touch with us we request some basic documents to check if you have a claim. If you do (most people do) we will feed back our findings to yourself and explain the next steps of how we go about getting you some money back! We do not charge anything upfront for our service and pride ourselves on being an approachable, friendly team with the core aim of providing you with the best possible outcome.


Contact info

2.9

Average

TrustScore 3 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Chris duxbury I had the most polite pleasent young…

I had the most polite pleasent young man today Chris duxbury
He a asset to your team. So lovely polite well turned out and couldn't do enough for me
Would highly recommend

14 March 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Joanne,

Thank you so much for your lovely 5 star review.

I will pass this on to Chris.

Thank you again,

Ryan.

Rated 5 out of 5 stars

Excellent service really prompt very…

Excellent service really prompt very helpful in everything I needed to know about making a claim and very helpful in telling me what I needed to complete my forms thanks again for the service provided

8 March 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi David,

Thank you for your wonderful 5 star review.

All the best,

Ryan

Rated 5 out of 5 stars

Chris's duxbury done a great job

Chris's duxbury done a great job.
A simple process no problems.would recommend. 5 star

8 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Gertrude,

Thank you for your 5 star review.

Kind Regards,
Ryan

Rated 5 out of 5 stars

Five star service

Nothing is to much trouble clayton is fantastic. Gave me some great advice. If you have paid to much interest on lease or car finance get in touch 5 star service

1 March 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Graham,

Thank you very much for your 5 star review.

I will be sure to pass this onto Clayton.

Take care,
Ryan

Rated 5 out of 5 stars

Aaron is a very friendly man and always…

Aaron is a very friendly man and always keeping me up to date with everything and very fast getting back to me.. if i need any questions he will get back to me and answer them all.. i will recommend if you use tbis site as for aaron m to take on your cass thank u so much aaron

23 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Clare,

Thank you very much for the 5 star review.

I will pass your lovely review on to Aaron.

Take care,
Ryan

Rated 5 out of 5 stars

I’ve had very professional and…

I’ve had very professional and extremely helpful advice all along the way. Chris Duxbury has been nothing short of amazing and very friendly. It’s an extremely long process and haven’t heard much on if I’m going to be successful as yet but I have been kept up to date very well indeed. I would definitely recommend this company and most importantly Chris Duxbury.
Joanne

21 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Joanne,

First of all thank you for your lovely 5 star review I will pass on your kind words on to Chris, Secondly thank you for being so understanding, it is a long process and fingers crossed it will all be worth it at the end.

Take care,
Ryan

Rated 5 out of 5 stars

I see a post on Facebook and thought I…

I see a post on Facebook and thought I go through to clear money claims as I had nothing to loose and only something to gain. They sorted out all my power work in the background and I only had to obtain a few documents my self and they did the rest! Chris always keep me updated on my claim and tells me anything I need to know and by whattsapp so I don’t have to wait for long emails etc.. can’t wait for the end result.

16 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Emma,

Thank you so much for your amazing 5 star review.

I am so glad Chris has looked after you the whole way through and i will be sure to pass on your lovely comments.

Take care,

Ryan

Rated 5 out of 5 stars

Aaron was brilliant and very helpful…

Aaron was brilliant and very helpful with my situation, great experience and a pleasure to deal with someone so professional and industrious.
Thanks Aaron

16 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Lee,

Thank you for your wonderful review, I will pass your comments on to Aaron.

Thanks
Ryan

Rated 5 out of 5 stars

Excellent service received from Lydia…

Excellent service received from Lydia Davis
Thank you Lydia

2 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Janet,

Thank you so much for your fantastic 5 star review.

I will be more than happy to pass on your comments to Lydia.

Have a great day,
Ryan

Rated 5 out of 5 stars

Excellent service process was explained…

Excellent service process was explained clearly by Harry and the application was simple and easy to complete.
Would defiantly recommend Clear Money Claims to anyone.

15 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Good Morning William,

Thank you; we appreciate your feedback! and the 5* rating.

This really does help our teams when they see reviews like this.

Hope you enjoy the rest of your day.

Regards,
Ryan

Rated 5 out of 5 stars

Clayton was brilliant

Clayton was brilliant I am no good with understanding things didn't try to make me silly took his time to explain everything spot on very good service thank you Clayton

15 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi David,

Thank you very much for your 5 star review.

I will pass on your kind words to Clayton.

Take care,

Ryan

Rated 5 out of 5 stars

Great service

Great service. Friendly and helpful. Clear instructions and information

10 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Trefor,

Thank you for your 5 star review!

I am glad everything is as clear as possible,

Take care,

Ryan

Rated 5 out of 5 stars

Zoltan was very kind and understanding

Zoltan was very kind and understanding, I felt comfortable as he took his time in explaining what I had to do .

9 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Hooshang,

Thank you for your 5 star review, I will be sure to let Zoltan know.

Regards,
Ryan

Rated 5 out of 5 stars

Ashleigh knew her subject and helped me…

Ashleigh knew her subject and helped me through what I needed to know explaining the legal jargon - would recommend without hesitation!

27 January 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Rosemary,

I am glad Ashleigh has made your journey so far with us nice and simple, I will be sure to pass on your kind words.

Thank you,
Ryan

Rated 5 out of 5 stars

Helpful and knowledgeable

Sam was very helpful and knowledgeable, explained the claim process and talked me through the legal jargon, I’ve recommended to friends.

18 January 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Ally,

Thank you for your wonderful 5 star review & recommending us to your friends!

Regards,
Ryan

Rated 5 out of 5 stars

Really friendly and professional…

Really friendly and professional service, Ashleigh made everything really easy for me to understand and guide me through the process. Would recommend!

6 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Richard,

Thank you for the 5 star review, I am glad Ashleigh has made the process so far nice and easy, I will pass your comments on.

Thank you again,
Ryan

Rated 5 out of 5 stars

Great service

Great service, Ashleigh explained the whole process from start to finish, nothing was too much trouble.
Would definitely recommend using these guys for a seamless and stress free experience 👍

6 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hi Claire, Thank you for the amazing 5 star review.

I will be sure to pass your lovely comments onto Ashleigh.

Thanks,
Ryan

Rated 5 out of 5 stars

Attentive and informative

Honest, helpful and very professional service from Clear Money.. Sam Jenkins has kept me up to date and informed every step of the way, would highly recommend.

3 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Thank you Richard for your wonderful 5 star review, I will be sure to pass your comments onto Sam.

Have a great day,
Ryan

Rated 5 out of 5 stars

Great service so far from Lydia

Great service so far from Lydia , awaiting my claim to proceed

2 February 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Thank you very much Steven for your 5 star review, I will be sure to pass this onto Lydia.

Regards,
Ryan

Rated 5 out of 5 stars

Outstanding!

A very “Clear” efficient process !
Well done to all involved excellent customer service.

5 January 2023
Unprompted review
Clear Money Claims logo

Reply from Clear Money Claims

Hello Helen,

Many thanks for a wonderful 5 star review, I will be happy to pass on your comments.

If you do need anything then please do not hesitate to contact us!

Have a great day.

Many thanks
Ryan - Operations Manager

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