Bought a rattan sofa set for a fraction of the RRP and it was amazing. Delivery was much quicker than estimated, arrived in 5 days when I was expecting much longer. Although it was listed as refurbi... See more
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Review summary
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Superb quality patio table. Powder coated aluminum frame, thick heavy toughened glass top. No visible defects, just shabby packaging. Great comms and delivery by the carrier. On the downside you ha... See more
Company replied
Brilliant Brilliant Brilliant Bought a snuggle chair from them (eBay) Price was amazing so was a bit sceptical. No need to be at all, chair arrived right on time & is in perfect condition. Communi... See more
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Really pleased with a two seater rattan garden sofa/bed delivered on time Bank Holiday Monday. Customer service and care exceptional from this Company. Kept well informed from start to finish. Really... See more
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Company details
Written by the company
At ClearCycle, we are dedicated to making sustainable living simple, stylish, and affordable. 🌱💚 We specialise in rescuing high-quality returned, surplus, and pre-loved furniture and homeware, carefully refurbishing each item, and offering it to customers at a fraction of the original retail price. Our extensive range includes sofas, beds, chairs, tables, storage solutions, and more. Whether you are searching for second-hand sofas online, eco-friendly home furniture, affordable home décor, or sustainable homeware in the UK, ClearCycle has something to suit every home. 🛋️✨ We believe that shopping sustainably should never mean compromising on quality, comfort, or style. Every product is thoroughly inspected, professionally cleaned, and restored where needed so it looks as good as new. By giving pre-loved furniture a second life, we help reduce landfill waste, lower carbon footprints, and promote a more circular economy. Shopping with ClearCycle is a practical, eco-conscious choice for anyone looking to furnish their home responsibly. Customer satisfaction is at the heart of everything we do. From browsing our online store, to secure ordering, fast delivery, and friendly support at every stage, our team is committed to making your ClearCycle experience seamless and enjoyable. We work closely with our delivery partners to ensure your items arrive safely and on time. Our approachable and attentive customer service team is always on hand to answer questions and provide advice about our products and eco-friendly home solutions. Choosing ClearCycle means making a conscious choice to live more sustainably while enjoying high-quality furniture and homeware at unbeatable value. Whether you are furnishing a new home, updating a room, or hunting for eco-friendly furniture and homeware in the UK, ClearCycle is your trusted partner for smart, stylish, and sustainable choices. Shop with us and join thousands of happy customers who are transforming their homes while protecting the planet.
Contact info
Gateway House, Styal Road, M22 5WY, Manchester, United Kingdom
- clearcycle.co.uk
4.6
Excellent
118 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from ClearCycle
Thank you, Alan, for your wonderful feedback and recommendation. We're delighted to hear you were happy with the service. Your support is greatly appreciated and we look forward to serving you again in the future.
I bought an amazing garden furniture…
I bought an amazing garden furniture set in very discounted price - said refurbished so I had low expectations.. But I was wrong! The set is beautiful as new ( I couldn't find any sign of wear etc..
Excellent customer service - messages etc.. Quick & free delivery!!
I highly recommend them I will buy again!!
12 June 2026
Unprompted review
Reply from ClearCycle
Thank you so much for your wonderful feedback!
We're delighted to hear that your garden furniture set exceeded your expectations. We understand that purchasing a refurbished item can sometimes come with uncertainty, so it's fantastic to know that you were pleasantly surprised by the condition and quality of the set.
It's also great to hear that you were happy with our customer service, communication, and quick free delivery. We work hard to ensure every customer has a positive experience from start to finish.
Thank you for your recommendation and kind words. We truly appreciate your support and look forward to serving you again in the future.
Bought a Dusk Pouffe from ClearCycle…
Bought a Dusk Pouffe from ClearCycle and it's lovely, virtually brand new out of the box and half the price on their website. Arrived quickly too with a friendly courier, very pleased!
11 June 2026
Unprompted review
Reply from ClearCycle
Thanks for the fantastic review! We're delighted your Dusk Pouffe has found a happy new home. It’s always a win when something arrives looking fresh out of the box andcosts half the price!
We'll pass on your kind words to our courier too, they’ll be chuffed to hear they helped make the experience even better.
Enjoy putting your feet up in style and thanks for helping give great products a second chance. Happy lounging, Dave!
Superb quality patio table
Superb quality patio table. Powder coated aluminum frame, thick heavy toughened glass top. No visible defects, just shabby packaging.
Great comms and delivery by the carrier.
On the downside you have a mountain of packaging to dispose of (it’s well packed to protect the glass), and, a week later they reduced the price by a further £40, however I am happy at the price I paid.
Recommended, and an excellent bargain!
9 June 2026
Unprompted review
Reply from ClearCycle
We're delighted to hear that you're pleased with the quality of the patio table and that both the communication and delivery met your expectations. We take great care in packaging our glass-top furniture to ensure it arrives safely, although we appreciate that this can result in quite a lot of packaging to dispose of afterwards.
Regarding the price reduction, we understand it can be frustrating to see a lower price shortly after purchasing. Our promotions and pricing can change from time to time, but we're pleased to hear that you still feel the table represents excellent value.
Thank you again for your recommendation and kind comments. We hope you enjoy your new patio table for many years to come.
Clearcyle…. great company
After a bit of a hiccup with the delivery which was soon rectified my garden furniture was delivered on the day I chose …I was kept up to date with regular communication from Clearcycle. My furniture arrived well packaged… on opening it is fantastic, I’m so pleased with it. It is well made and hopefully will last many years. I was hesitant at first about ordering a refurbished set… but it looks brand new but at a fraction of the of the cost! I would certainly order from Clearcycle again without hesitation…
3 June 2026
Unprompted review
Reply from ClearCycle
Thank you so much for your wonderful review.
We're delighted to hear that, despite the initial delivery hiccup, everything was quickly resolved and that you were kept informed throughout the process. It's fantastic to know that you're so pleased with your refurbished garden furniture and that it exceeded your expectations.
We take great pride in giving quality furniture a second life, so hearing that it looks brand new while offering significant savings makes all the hard work worthwhile. We're also pleased that it arrived well packaged and in excellent condition.
Thank you for putting your trust in ClearCycle. We truly appreciate your support and look forward to helping you again in the future.
Enjoy your new furniture!
The product is of great quality
The product is of great quality. 10/10. It doesnt look a like a refurbished product at all. Came in a well packaged boxes, with no damages. It was an absolute bargain, as the same would have been twice/three times the cost if it was a new one.
30 May 2026
Unprompted review
Reply from ClearCycle
Thank you for taking the time to share your feedback.
We’re really pleased to hear you’re happy with the quality and presentation of the product, and that it exceeded expectations for a refurbished item. We take a lot of care in our refurbishment and packaging process, so it’s great to know that came through.
It’s also good to hear you found it to be a strong value compared to buying new—that’s exactly the kind of outcome we aim for.
We appreciate your support and hope to serve you again in the future.
Excellent service and products
Really pleased with our sofa set, packaged well and had all the labels so as good as brand new. It was delivered really quickly and the delivery guys were great, brought it up the path at the side of the house into the back garden. Excellent service and great value.
29 May 2026
Unprompted review
Reply from ClearCycle
Thank you for your wonderful feedback! We're so pleased to hear that you're happy with your sofa set and that it arrived in excellent condition. It's great to know the packaging, labelling, and quick delivery all met your expectations. We'll also be sure to pass your kind comments on to our delivery team—they'll be delighted to hear they made a positive impression. Thank you for choosing us, and we hope to serve you again in the future!
Fabulous wardrobes
Good quality wardrobes at a decent price & arrived on time. I would definitely use again.
1 June 2026
Unprompted review
Reply from ClearCycle
Thank you for your kind review! We're delighted to hear that you were pleased with the quality of your wardrobes and that everything arrived on time. We really appreciate your feedback and are grateful for your recommendation. We look forward to serving you again in the future!
NO ITEM. NO DELIVERY.
NO ITEM. NO DELIVERY. They advertise products then blame others when they take your money and don't deliver you the product. I received a refund after a delay but the fact is looking at multiple people's feedback and my personal experience, you can buy something, pay for it then a week later they will say it's not in stock! I would urge you to review feedback of this company before dealing with them.
1 June 2026
Unprompted review
Reply from ClearCycle
We are very sorry for your experience. Unfortunately, we encountered unexpected issues with our delivery carrier during this period, which resulted in delays and failed deliveries for a small number of orders. We sincerely apologise for the inconvenience and frustration caused, as this is not the level of service we aim to provide. We have been working closely with the carrier to resolve these issues and ensure all affected customers receive a full resolution. Thank you for your feedback.
Posturite Positiv U600 Black High Back Draughtsman Chair
Smooth transaction for a good quality chair with a great reduction from a very efficient seller with great comms, well packaged for a great delivery company - would highly recommend ⭐⭐⭐⭐⭐
15 May 2026
Unprompted review
Reply from ClearCycle
You could reply with:
Thank you very much for your fantastic feedback! I'm delighted you're pleased with the chair and that everything arrived safely and as described. It was a pleasure to deal with you, and I really appreciate your kind comments about the communication, packaging, and delivery service. Thank you for your recommendation and for taking the time to leave such a wonderful review. Enjoy your chair!
Great communication
Great communication. Bought 2 snuggle chairs and they arranged delivery really quickly. Items were well packed. They were also an absolute bargain compared to the original price. Very happy customer. Will use again.
19 May 2026
Unprompted review
Reply from ClearCycle
Thank you so much for your lovely feedback. We’re really pleased to hear you’re happy with the snuggle chairs and the delivery service. We always aim to get items out quickly and ensure everything arrives safely packed.
It’s great to know you felt you got a bargain too! We truly appreciate your support and look forward to helping you again in the future.
Service was excellent
Service was excellent. Product arrived much faster than expected. And when it did the condition was as new .we couldn't be happier. Thank you.
25 May 2026
Unprompted review
Reply from ClearCycle
Thank you so much for your kind feedback. We're delighted to hear that you were happy with both the service and the condition of the product. It’s great to know it arrived faster than expected and met your expectations. We really appreciate your support and hope to serve you again in the future.
Great quality service, items in excellent conditions. Highly recommended the ClearCycle
I have bought several items from the ClearCycle company, it's amazing shopping experiences, the condition of items bought were above all my expectations.
The company's customer service is excellent, they are very helpfuland and easy to reach out.
I'm no advertising for the ClearCycle, they don't need me to do it. You are only shopping with them once you will know what I mean. They sell different brands' high quality items, mainly the high quantity furnitures, the conditions and prices of the items you wouldn't get from anywhere else.
Highly recommended AAAAA++++
21 May 2026
Unprompted review
Reply from ClearCycle
Thank you for taking the time to share such detailed feedback and for choosing ClearCycle repeatedly.
We’re pleased to hear the items consistently met or exceeded your expectations and that you’ve had positive experiences both with the product quality and our customer service team. Maintaining clear communication and dependable service is a core focus for us, so it’s good to know that has come through in your interactions.
We appreciate your continued support and your recommendation.
Garden Furniture
I can highly recommend ClearCycle and would not hesitate to buy more goods from them. I ordered a set of Rattan furniture. There was a slight hiccup with the initial delivery, but ClearCycle were quick to rectify the problem and kept me notified. The garden furniture set was delivered in perfect condition and far exceeds my expectations. Based on my experience, I can highly recommend the company.
19 May 2026
Unprompted review
Reply from ClearCycle
Thank you so much for your kind words and recommendation. We’re delighted to hear that you’re pleased with your new rattan furniture set and that it exceeded your expectations.
We also really appreciate your understanding regarding the initial delivery hiccup. Providing excellent customer service is very important to us, so we’re glad we could resolve the issue quickly and keep you updated throughout.
Thank you again for choosing ClearCycle — we truly value your support and hope you enjoy your garden furniture for many years to come.
Excellent customer service
I had a great experience with CLEARCYCLE when I ordered a garden set. Unfortunately there was an issue with the shipping company and I was let down twice with the delivery.
I contacted Michelle from CLEARCYCLE who was very helpful in rescheduling the delivery. When this didn’t work a second time, she was sympathetic and very proactive in trying to fix the issue. Her communication was quick, very pleasant and always helpful. Well done!
20 May 2026
Unprompted review
Reply from ClearCycle
I’m really pleased to hear that Michelle was able to support you through what was, unfortunately, a frustrating delivery situation. We do our best to ensure smooth fulfilment, but when courier issues arise, we know how disruptive and disappointing that can be.
I’m especially glad Michelle’s communication and persistence helped keep things moving and provided you with a positive point of contact throughout. I’ll make sure your feedback is shared with her and the wider team.
We appreciate your patience and your kind words, hopefully your garden set is now with you and being enjoyed as intended.
Excellent customer service
Super fast delivery and the product was just as expected, I will be sure to recommend.
The customer service was excellent!
19 May 2026
Unprompted review
Reply from ClearCycle
Thank you so much for your kind feedback! We're really pleased to hear that you were happy with both the product and the speedy delivery. It’s also great to know our customer service made a positive impression. We truly appreciate your recommendation and look forward to serving you again in the future!
They have said they initiated a refund…
They have said they initiated a refund that would take 3/5 working days on 7th May
I am still awaiting this
17 May 2026
Unprompted review
Reply from ClearCycle
Hello,
I can confirm that the refund has already been processed from our side. As advised previously, refunds can take between 3–5 working days to appear back in your account depending on your bank’s processing times.
Since the refund was initiated on 7th May, I would recommend checking directly with your bank for an update, as they may be able to confirm when the funds will be available in your account.
Companies House records show ClearCycle Ltd entered administration on 10 April 2026
I placed an order with ClearCycle Ltd / “ClearCycle Trade” in May 2026 for just under £100 through the Shop App using Google Pay.
After payment was taken, I received no proper order acknowledgement or delivery information. The only evidence of the order was within the Shop App and my ClearCycle account, while my bank confirmed payment had been processed.
I sent several emails asking for an update, but every response appeared to be the same generic automated reply regardless of the question asked. I also tried calling the only mobile contact number provided multiple times and left several messages regarding my order and delivery, but never received a response.
Afterwards, I discoverd that Companies House records show ClearCycle Ltd entered administration on the 10 April 2026.
I have now had to contact my bank to dispute the transaction due to non-delivery and lack of communication.
Based on my experience, I would strongly advise potential customers to exercise caution before purchasing from ClearCycle.
10 May 2026
Unprompted review
Reply from ClearCycle
Thank you for your message.
We have requested your order details in order to investigate this matter further. Once we receive the information, we will review your case and provide a full response as soon as possible.
Kind regards,
Delivery Issues
I booked a Monday delivery by replying 'YES' to their message but nobody showed up. I re-booked for Thursday and explained I would not be there but left specific instructions for a safe space monitored by cctv. Nobody replied saying this was an issue or that it needed signing for however they turned up anyway but would not deliver. Now they want £30 for another delivery. The robot pretending to be customer Service was neither helpful or understanding or even aknowledged that they had failed to deliver on the Monday, despite me providing proof.
14 May 2026
Unprompted review
Reply from ClearCycle
Thanks for your message.
We’ve reviewed both delivery attempts.
The Monday delivery was triggered correctly following your “YES” confirmation, but it was not completed within the delivery network. The Thursday attempt was made, but the driver could not complete delivery as the consignment requires specific handover conditions that cannot be overridden by safe place instructions.
As both attempts were unsuccessful under the applicable delivery terms, a re-delivery fee has been applied in line with our policy.
Got an amazing product at a very good…
Got an amazing product at a very good price.
6 May 2026
Unprompted review
Reply from ClearCycle
Thank you for your feedback — we’re really pleased to hear you’re happy with both the product and the price.
If you need anything else or have any questions in future, feel free to reach out. We appreciate your support and hope to see you again.
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