Classroom Secrets Reviews 33

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Super!! Great range of very useful resources. The Maths and Science I have used regularly to supplement other resources we have as a school. The Maths being aligned to White Rose is really helpful.... See more

Company replied

Rated 5 out of 5 stars

Mailed them to highlight a mistake in a Maths question. Customer service team responded promptly and communicated internally to fix the question. Within 2 days it was done. Would highly recommend the... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Classroom Secrets since the very beginning and it’s amazing to see how much it’s grown. What started as a small planning help site is now packed full of brilliant, ready-to-use reso... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say a huge thank you for the incredible improvements to your website. As I was preparing for the new school term, I was genuinely impressed by how intuitive and user-friendly everyt... See more

Company replied

Company details

  1. Education & Training

Written by the company

At Classroom Secrets, based in Halifax, UK, we are passionately committed to revolutionising the daily lives of educators while consistently elevating educational standards across EYFS, KS1, and KS2. Our core mission is clear: to help teachers achieve that crucial life work balance by significantly alleviating workload, freeing up valuable time, and ultimately fostering truly exceptional learning experiences in classrooms every single day. What sets us apart? Our extensive bank of resources is entirely teacher-designed, meaning every single lesson plan, activity, and interactive game is crafted by qualified educators who understand the realities, challenges, and joys of the classroom firsthand. But we don't stop there. Our commitment to excellence is also deeply research-informed. We're proud that our Head of Research actively contributes persuasive submissions to the All-Party Parliamentary Group on Education, invited to give evidence and directly help shape future educational policy at a governmental level. This ensures our resources are not just practical and engaging, but also aligned with the latest pedagogical understanding and national educational priorities. Our award-winning platform has become a trusted partner for over 35,000 teachers, schools, and parents, not just across the UK but internationally too. We offer a comprehensive and ever-growing library of differentiated materials covering all core subjects, including Maths, Reading, Grammar, Punctuation and Spelling (GPS), along with a wide array of resources for Geography, History, Science, and more. From detailed lesson packs and printable worksheets to PowerPoints, scheme documents and displays, our resources are meticulously designed to support diverse learning needs and abilities. Join the thriving Classroom Secrets community and discover how we can help you reclaim your time, reduce stress, and inspire a lifelong love of learning in your pupils. We believe that outstanding teaching shouldn't come at the cost of your well-being – and we're here to prove it!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

An excellent resource.

The content is challenging and stretches the children. The website has improved massively and I am finding it much easier to find work. It does make life easier for a teacher especially a supply teacher. I have used this site for both permanent and temporary roles and found it incredibly useful. The work is an excellent standard,

5 August 2025
Unprompted review
Classroom Secrets logo

Reply from Classroom Secrets

It means so much to us that you find the website easier to use! We're continuously working on improvements to navigation so watch this space. We're glad you find our resources so useful!

Rated 5 out of 5 stars

I have used the site for over 2 years…

I have used the site for over 2 years now and it is my first port of call for Maths. We’ve seen the children make huge strides with their arithmetic due to the papers from Classroom Secrets

5 August 2025
Unprompted review
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Reply from Classroom Secrets

It's so great to hear that your children are making great progress! We'll take a tiny bit of credit but mostly it comes down to the amazing teacher!

Rated 5 out of 5 stars

Reliable, easy to understand and use resources

An ever improving website with easy to use, professional and reliable resources. Membership is easy to understand and maintain with a variety of elements which can be applied easily for the expectations of the school and needs of the children I work with.

18 July 2025
Unprompted review
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Reply from Classroom Secrets

Thanks for your kind words Eleanor! We're delighted that you're enjoying our website and resources!

Rated 5 out of 5 stars

A fantastic tool for teachers

I’ve been with Classroom Secrets since the very beginning and it’s amazing to see how much it’s grown. What started as a small planning help site is now packed full of brilliant, ready-to-use resources.

The maths and guided reading materials are excellent — really clear, engaging, and easy to differentiate. There’s now so much more too, from science to SPaG, and the library just keeps expanding.

It’s honestly saved me so much time over the years. Everything is well-organised, editable, and clearly made by people who understand classroom life. Highly recommend it to any teacher looking to make planning easier and lessons more engaging!

5 August 2025
Unprompted review
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Reply from Classroom Secrets

Thank you so much for this amazing review! We're so thrilled that you've been on the journey with us since the beginning and that we've saved you so much time - it's why we do what we do!

Rated 5 out of 5 stars

A great company with many useful…

A great company with many useful resources linked to the curriculum.

5 August 2025
Unprompted review
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Reply from Classroom Secrets

Thanks so much for your review Adam! We're delighted that you find our resources useful!

Rated 1 out of 5 stars

Sadly very difficult to cancel.


Sadly, is impossible to cancel- very concerning.

The materials are good but their contract states "Classroom Secrets deem that no user would reasonably need to more than 75 resources every 30 days and therefore downloads are limited".

And then they make every single worksheet and PowerPoint a separate download! They also do not offer a proper preview of the sheet so you can see if you even want to use it. I teach 40 lessons a week on a different step usually, and could easily use 300 downloads with this system just for maths and English, never mind other subjects.

Twinkl and a lot of other sites, far surpass them.

11 September 2024
Unprompted review
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Reply from Classroom Secrets

Hi there, we're sorry you've had several issues with our service. Since your review we've changed a number of things which should address your problems.

We've launched a new website where we make it very easy to cancel your subscription through the profile page on our dashboard.

We've increased the download limit to 100 downloads, and are continuously reviewing the download limit to ensure the vast majority of our users are able to download what they need, when they need it.

Our new website offers improved previews of our resources, with up to 3 clear images of the resource, allowing teachers to see if it's suitable for their needs at a glance.

We're sorry you had a bad experience with us, we take customer feedback seriously and constantly work to improve our service for teachers.

Rated 1 out of 5 stars

Underhand company!!

Signed up for a 1 year subscription only. Discovered last week they had done an auto renew & taken £59.99 from my account without my authorisation or knowledge. Phone lines constantly saying they are closed at the moment (even when they should be open). Have emailed but received an automated response saying they are busy & will respond at some point. Terrible company & behaviour!! I am currently not working at the moment due to my husband needing 24/7 care after a major operation. I want my money back! 😡

5 September 2024
Unprompted review
Classroom Secrets logo

Reply from Classroom Secrets

Hi there, we're sorry that you've had a bad experience with our company. Like most subscription services, we auto-renew monthly and annual subscriptions at the end of their term, and we state this in the header section when signing up to your plan. It's always possible to cancel your renewal in the profile section of your account.

We apologise for the phone lines being closed at that time, this was due to staffing issues. We're pleased to say the phone lines are back on now. We hope you managed to get your refund at the time, but if not please email hello@classroomsecrets.co.uk and we'll get that sorted for you. Thanks!

Rated 1 out of 5 stars

It bugs a lot

It bugs a lot. Sometimes my answers are right but it says wrong. Why??

22 May 2024
Unprompted review
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Reply from Classroom Secrets

Hi there, we're sorry that you've had a bad experience with our products. All of our resources go through a rigorous process of checks before going online but on rare occasions mistakes will be missed. If you let us know which resource you're having trouble with by emailing hello@classroomsecrets.co.uk, we'll get any mistakes rectified as soon as possible.

Rated 2 out of 5 stars

Limited to 75 downloads in 30 days for premium accounts!!!!

The materials are good but their contract states "Classroom Secrets deem that no user would reasonably need to more than 75 resources every 30 days and therefore downloads are limited".

And then they make every single worksheet and PowerPoint a separate download!!! They also do not offer a proper preview of the sheet so you can see if you even want to use it. I teach 5 maths lessons a week on a different step usually, and could easily use 75 downloads with this system just for maths, never mind other subjects.

In this way, Twinkl and a lot of the many, many other sites, far surpass them.

13 November 2023
Unprompted review
Classroom Secrets logo

Reply from Classroom Secrets

Thanks for your review, we're really sorry you found our download limit frustrating. Since this time we have reviewed our download limit by looking at our user data and found that 100 downloads per month covered the vast majority of our users' normal usage. Unfortunately we do feel the need to have some limit in place to deter occasional cases of account sharing. We are once again taking a look at the current download limit to ensure it's still an appropriate number for our loyal users.

With our new website we also took into account feedback from you and others regarding the preview images not showing sufficient information. We now have much clearer previews where you can see the question styles and in many cases view additional images of the resources so you can have more confidence it's what you need before you download.

Rated 1 out of 5 stars

Thieves! AVOID THIS COMPANY!!!

I had unsubscribed back in May 2023 and they continued to automatically withdraw money from my bank. I spoke to someone in July when I noticed the payments on my statements. I was told they would reverse the charges and that my account was unsubscribed. Now in September I noticed my account still being charged! I went back into the account to unsubscribe again and called customer support. They mentioned that there should have been an email to confirm that I have unsubscribed. I never received one in May or yesterday. After the call, I went back into the account to unsubscribe again and I still never received an email confirmation. I sent an email with screenshots from when I unsubscribed in May. I just received a phone call and the lady said theres no date or time and I told her its how the screenshot is saved with its date and time. She said that I changed the subjectline date and time!!! Seriously? This is a flaw/fault of the company!!! Their website does not provide any date or time of unsubscribing and nor did they send any emails of confirmation! They have stolen 5 months of payments from my account and refuse to refund. I will have to dispute this with Amex. Terrible customer service. Avoid this company! Twinkl is a way better company and have better customer service.

19 September 2023
Unprompted review
Classroom Secrets logo

Reply from Classroom Secrets

We're sorry you had a bad experience with us. This event prompted a review and complete overhaul of our cancellation system which is now active on our new website. Customer Service is always available to cancel subscriptions and will send an email to confirm that the cancellation has been completed.

Rated 1 out of 5 stars

Resources are good BUT send an…

Resources are good BUT send an automated renewal to your bank and make it nearly impossible to unsubscribe using and refusing at least 20 verification codes . Not good customer service at all. Will have to phone tomorrow but will no doubt be sent round in circles. Hopefully these reviews are read by them.

18 September 2023
Unprompted review
Classroom Secrets logo

Reply from Classroom Secrets

Hi there, we're really sorry about the experience you had trying to cancel your subscription. Hopefully you managed to get this issue resolved at the time but if not, please email hello@classroomsecrets.co.uk and we'll get the issue sorted.

Since your review we're pleased to say we've launched a brand new website and it's now much easier for our customers to cancel their subscriptions from the profile page of their account.

Rated 5 out of 5 stars

Quality time saver.

Excellent resources, love the differentiated worksheets in maths and English especially. Has helped me cut down on prep time for sure.

10 August 2022
Unprompted review
Classroom Secrets logo

Reply from Classroom Secrets

Hello! We're so glad that you love our resources and that they've helped you save time. We're constantly developing new and improved ways to help teachers teach inspiring lessons that cut down on their planning time. Glad to have you on board!

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