Classic Industries Reviews 46,562

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 4,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that parts fit perfectly and are often exact replacements for original components. Many appreciate the extensive selection of parts available, especially for classic and rare vehicles. The delivery service is frequently highlighted as timely and efficient, with many people noting quick shipping and well-packaged items that arrive in good condition. However, some customers experienced issues with orders, including long hold times when trying to resolve back-ordered items and delays in receiving parts. A few people also felt that some prices were excessively high for certain items. There were also occasional reports of defective parts, incorrect color matching, or damaged items upon delivery.

What people talk about most

Product

People report positive experiences with product, often praising the good selection, competitive pricing, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers appreciating the good quality products,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease and speed of... See more

Price

Users describe ambiguous interactions with price. While many customers appreciate the great selection, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The express ordering is great, but I was on hold for 30 minutes waiting for someone to speak with me regarding my back order that sucks, and never spoke with anyone. 4/28/26 Thank you the update, it’... See more

Company replied

Rated 5 out of 5 stars

Classic industries has the parts for classic cars and shipment is within 1 day of ordering parts. Parts are packaged so they do not get damaged, and if they do, it's due to rough handling by shipping... See more

Company replied

Rated 5 out of 5 stars

One of the top things for me is that the shipping is calculated up front when you order. A lot of places have you place the order and then email you with shipping. Good prices, fast shipping, easy to... See more

Company replied

Rated 5 out of 5 stars

Outstanding support, respectful, knowledgeable and caring about your project folks! Great price, keep you totally up on what and where your order is and it’s packaged and shipped with care, fast! The... See more

Company replied


Company details

  1. Auto Parts Store

About Classic Industries

Written by the company

At Classic Industries, we are dedicated to providing top-tier restoration and performance parts for a wide range of classic cars and trucks. Our extensive inventory caters to enthusiasts and professionals alike, offering the highest quality components for iconic American muscle cars and trucks, including Camaros, Firebirds, Mustangs, C10s, Blazers, Chargers, Challengers, Barracudas, Novas, Impalas, F100s, F150s, Buick Regals, Bel Airs, Corvettes, and many more.

With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.

Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47K reviews

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Rated 5 out of 5 stars

Classic always has the parts I need at…

Classic always has the parts I need at a fair price. door panels for my 72 Barracuda to turn signal cam for my 68 Dart they have it.

7 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Will,

We're happy to hear that you find the parts you need for your vehicles at a fair price. Thank you for your positive feedback; we appreciate it greatly!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Classic parts review

Had the hard to find parts I needed, and delivery was fast.

9 January 2026
Classic Industries logo

Reply from Classic Industries

Hello Gus,

We're happy to hear that we had the parts you needed and that our delivery was fast! Thank you for taking the time to leave us a review.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

It's being 3 weeks since my order was…

It's being 3 weeks since my order was created, still not received it.

3 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Richard,

Thank you for your feedback. According to USPS tracking, your order on 4/1/2026 was delivered on 4/7/2026 at 9:52 am.

If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

They have what you need

They have what you need

7 May 2025
Classic Industries logo

Reply from Classic Industries

Hello Gene,

We're glad you found what you needed! Thank you for letting us know about your experience.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars
Classic Industries logo

Reply from Classic Industries

Hello Mike,

We're glad to hear that you found what you needed for your car. Thank you for letting us know about your experience!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

My shipping charge went up close to $30…

My shipping charge went up close to $30 because I added literally 1 oz of clamps to my order that came in a big box. It felt like a real rip off! I wont be ordering again

2 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Lenny,

We appreciate you bringing this to our attention. We're sorry to hear that the shipping costs increased. From reviewing our system notes, your phone order on 4/1/26 was a UPS 2nd day air order. The UPS shipping manifest indicated an $86.29 charge. We charged you $45.00 plus a $9.95 rush charge for the air shipment.

We appreciate your business and hope we can earn your business in the future. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 4 out of 5 stars

Ease of order

Ease of order, quickness of delivery but unfortunately the item was incorrect, the hubcaps were the wrong diameter for the 1950 3/4 ton GMC, the site should give the diameter, apparently some are 8-9” but the 3/4 ton is 11” in diameter.

4 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Ralph,

We appreciate your order and quick delivery feedback. We regret the hubcaps were the incorrect size for your 3/4-ton GMC. The listing does indicate that the hubcaps are for a 1/2-ton GMC.

We appreciate your business and hope we can earn your business in the future. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Always great products and the delivery …

Always great products and the delivery time is awesome 👌

4 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Randy,

We're happy to hear that you consistently enjoy our products and that you're impressed with our delivery times! We appreciate your positive feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

C10 Headliner

Part was exactly as advertised. Shipping was fast and part was boxed well. No issues with the entire process.

4 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Curt,

We're so glad the part was exactly as advertised, arrived quickly, and was well-packaged. We appreciate you taking the time to leave us this positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Perfect product and super fast delivery

Perfect product and super fast delivery

4 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Mary Jane,

We appreciate your positive feedback! We're so glad you received the perfect product with super fast delivery. Thank you for letting us know.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars
Classic Industries logo

Reply from Classic Industries

Hello Delani,

We appreciate your positive feedback; we are so glad you are pleased with our good product and the fast shipping!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

It was great 👍

It was great 👍

3 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Joseph,

We're happy to hear that your purchase experience was great. Thank you for your business!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

On line person was knowledgeable

On line person was knowledgeable. Shipped promptly. Easy to do business with.

2 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Maurice,

We appreciate your positive feedback. We're happy the online person was knowledgeable and the order shipped promptly. We're glad it was easy to do business with us.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Problem with Order

I had difficulty with my order and the representative that I talked to was extremely helpful. My order was saved and rectified the following day. This staff member was very patient and courteous and remained on the line until the problem was solved. I would give this staff member employee of the month! Keep up the great work and the products you provide!

1 May 2026
Classic Industries logo

Reply from Classic Industries

Hello John,

We're happy to hear that our representative was so helpful in resolving the difficulties you experienced with your order! We appreciate your positive feedback regarding their patience and courtesy. Thank you for acknowledging their dedication and for your recognition of our products.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Got the right parts

Got the right parts. shipping is a little long to get here.

4 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Sam,

We're happy to hear that you got the correct parts! We appreciate your feedback and will look into how we can improve our shipping times.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Many parts available for tri 5

They were pleasant over the phone. Everything went well with my transaction.

4 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Matthew,

We are so happy to hear that you found our team pleasant during your call and that your transaction went smoothly. We appreciate your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

Took weeks to get my parts

Took weeks to get my parts. Tracking was inaccurate. Will definitely use another supplier in the future.

1 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Ron,

We appreciate you sharing your experience. We're sorry your parts took longer than you anticipated to arrive. The reason for this is that your order placed on 3/23/26 was a truck freight order, which does take longer than a regular ground shipment. For future reference, here are the parameters of a Truck Freight Shipment:
"Handling Time - Typically ships within 3 to 5 business days, excluding holidays.

Transit Time - Typically arrives at the destination 7 to 14 days later, excluding holidays."

According to the truck freight tracking app, your order did arrive within two weeks.

We appreciate your business and hope we can earn your business in the future. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 3 out of 5 stars

Air breather pie tins

I have been trying to buy pie tins for over 2 years now the site always says they are coming soon but they never do they never come in

4 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Dave,

We're sorry about the delay you're experiencing with a backorder. Although we do our best to prevent this, sometimes our suppliers take longer than expected to fill our orders. We apologize for any inconvenience the delay is causing you.

We appreciate your business and hope we can earn your business in the future. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

People and speed

1 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Shannon,

We're happy to hear that our CI Team get high marks for being helpful and for getting your orders to you quickly. Thank you for being a customer since 2001!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

everything worked…

By the help on the phone on getting parts and what would fit and what would work

27 March 2026
Classic Industries logo

Reply from Classic Industries

Hello Richard,

We're happy to hear that our assistance with parts and compatibility was helpful! Thank you for sharing your positive experience; we appreciate your feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

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