First, I came here by chance. The service, I used to rely upon before(CarF..x), didnt have the body/engine combo for the car I was looking to buy, which is strange, to say the least! Then I found thes... See more
Company replied
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See what reviewers are saying
I didnt know this site existed until I wanted to sell my vehicle and the potential buyer enlightened me with this website, very informative about our car, history, etc. and now obtaining the window st... See more
It’s a scam. Not at advertised. No information- just “no problems found” after every line. I know it’s difficult to trace an 11 digit vin number from the 1940s but if you can’t do it don’t advertise t... See more
I came across this platform while searching for help with a car purchase, and I’m glad I did. The service was fast, reliable, and gave me confidence before making a decision. It provided an extra laye... See more
Company replied
Company details
Written by the company
Uncover the history and specifications of your classic vehicle with Classic Decoder. Get comprehensive classic VIN decoding, classic vehicle history reports, and classic build sheets all in one place. Trust the experts to preserve the legacy of your classic car.
Contact info
65 Brunswick Blvd #201 Dollard-Des Ormeaux, H9B 2N4, Quebec, Canada
- business@classicdecoder.com
- classicdecoder.com
4.1
Great
319 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 81% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Not the most user friendly, but once I reached out to support, they got me my sticker and report and the rep was very friendly!
2 June 2025
Unprompted review
Reply from Classic Decoder
Thank you for sharing your honest feedback! We’re sorry to hear the process wasn’t as smooth at first, but we’re glad our support team could step in and help you get everything sorted. It’s great to hear you found the representative friendly—that’s what we aim for.
If you want to hire a lawyer
If you want to hire a lawyer, this is where you can learn from. Appreciated work
30 May 2025
Unprompted review
Very helpful service
Very helpful service, first time user and got excellent support. I would recommend this service.
28 May 2025
Unprompted review
Reply from Classic Decoder
Thank you for trusting us on your first try! We're glad to hear our team could support you well and make the experience a positive one. Your recommendation means a lot to us, and we’re always here whenever you need assistance again.
Great and fast service
Great and fast service, the online chat with an agent was really helpful.
27 May 2025
Unprompted review
Reply from Classic Decoder
Thank you for your kind words! We’re glad you found the service fast and the live chat helpful. If you ever need assistance again, we’ll be ready to help.
Customer Service
The follow up of your team to make Certain that I had the correct product requested.
27 May 2025
Unprompted review
Reply from Classic Decoder
Thank you for your feedback! We’re glad to hear our team’s follow-up helped ensure you received exactly what you needed. Your satisfaction matters to us, and we’re always here if you need anything further.
This service is really great. I would recommend to anyone
Great information and excellent technical support if needed. Highly recommended
26 May 2025
Unprompted review
Reply from Classic Decoder
Thank you so much for your kind words! We're happy to hear you found the information helpful and our technical support excellent. Your recommendation means a lot to us!
Reply from Classic Decoder
Thank you for your feedback! We’re glad to hear our staff was helpful. If you ever need assistance again, don’t hesitate to reach out.
Reply from Classic Decoder
Thank you for your positive feedback! We’re happy to know you’re satisfied with our service. If you need anything else, feel free to reach out.
CLASSIC DECODER WEBSITE IS A SCAM!
I attempted to order a vehicle VIN report from this website. The website stated "Money Back Guarantee" if not completely satisfied. I ordered the report for the vehicle but the report only provided "No Data Found".
I requested the refund as stated on their website but was told by the support person on the chat that they could only give a partial refund. THIS IS A SCAM!!
21 May 2025
Unprompted review
Reply from Classic Decoder
We’re truly sorry to hear about your experience and understand your frustration. Our goal is to provide accurate reports and stand by our refund policy. Please reach out to us again via live chat on our website so we can review your case in detail and work towards a fair resolution. We want to make this right for you.
Very detailed history report and really…
Very detailed history report and really good window sticker information.
20 May 2025
Unprompted review
Reply from Classic Decoder
Thank you for your feedback! We’re glad you found the history report detailed and the window sticker information helpful. If you need any further assistance, we’re always here to help.
Unbelievable
Unbelievable
A speed live supporting
A good information about the car
22 May 2025
Unprompted review
Reply from Classic Decoder
Thank you for your enthusiastic feedback! We’re glad our live support was speedy and that the information provided about your car was helpful. We’re always here to assist whenever you need.
customer service
Richard made my experience great!
thank you for all the support
20 May 2025
Unprompted review
Reply from Classic Decoder
Thank you so much for sharing your kind words! We’re thrilled to hear Richard made your experience great. We’ll be sure to pass along your thanks to him. If you ever need anything else, we’re here to help.
I got the widow sticker very easily
I got the widow sticker very easily! It was seamless.
20 May 2025
Unprompted review
Reply from Classic Decoder
Thank you for your feedback! We’re glad to hear getting your window sticker was easy and seamless. If you need anything else, just let us know.
BEWARE BEWARE BEWARE.
UPDATE: READ SUBSEQUENT REVIEW FOR THIS SCAM EXPERIENCE. DOWNGRADED TO ONE START BECAUSE NO SUCH THING AS A ZERO STAR. TRUST PILOT - YOU SHOULD BE ASHAMED FOR EVEN ALLOWING THIS COMPANY TO USE YOUR PLATFORM.
Chat support was very helpful - explained the process and the information I get for a vehicle both in Canada and US. Fair pricing after discounts applied. Thanks!
17 May 2025
Unprompted review
Reply from Classic Decoder
We’re sorry to see your concerns and take all feedback seriously. If you’d like to discuss your experience further, please contact us directly via live chat on our website. We want to understand what happened and see how we can help.
I paid for a report on a 1978 ford
I paid for a report on a 1978 ford. It gave me an error and then tried to charge me again to get the report. DONT PAY THEM. It is a scam. They wouldn’t even respond to my messages stating there was a problem. $30 thrown in the garbage. Do yourself a favor STAY AWAY!!!!!
17 May 2025
Unprompted review
Reply from Classic Decoder
We’re very sorry to hear about the trouble you experienced and understand your frustration. This is not the service we aim to provide. Please reach out to us via live chat on our website so we can investigate the issue and work to resolve it quickly. Your satisfaction is important to us, and we want to make this right.
Reply from Classic Decoder
Thank you for your kind words! We’re happy to hear you find the app user-friendly. If you ever need assistance, we’re always here to help.
This service was invaluable.
14 May 2025
Unprompted review
Reply from Classic Decoder
Thank you so much for your feedback! We’re glad to hear our service was invaluable to you. If you ever need anything else, we’re here to help.
Quick and efficient
Website helpful and very fast to provide data needed as I need a report with the VIN code of the car. Support when needed resolved any problems I had
14 May 2025
Unprompted review
Reply from Classic Decoder
Thank you for your feedback! We’re glad our website was helpful and fast in providing the data you needed. It’s great to hear our support team could resolve any issues promptly. We’re always here if you need assistance again.
Was looking for a VIN number for a…
Was looking for a VIN number for a vehicle. Contacted by staff from request on website. Quick responses and efficient service offered. App is user friendly
13 May 2025
Unprompted review
Reply from Classic Decoder
Thank you for your kind feedback! We're happy to hear our staff responded quickly and provided efficient service. It’s great to know you found the app user-friendly as well. We're always here if you need help in the future.
Everything was great
Everything was great, very easy to use, I had to ask a question thru text, very fast response, answered my question and made sure I was good to go.
10 May 2025
Unprompted review
Reply from Classic Decoder
Thank you for your wonderful feedback! We’re glad you found the process easy and that our team responded quickly to your question. Your satisfaction means a lot to us. We’re always here if you need any assistance.
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