classamedia.com Reviews 27

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Incredible. We are a quirky brand, with lots of different kinds of products. I was nervous that it would be challenging for Class A to "get us". Wow, they nailed it! The flows are so beautifully, I fe... See more

Rated 1 out of 5 stars

Delivered service had negative impact on business. Customer complaints from loyal customers and high spenders. I tried to work it out with Daniel. He changed the definition of his guarantee from Sales... See more

Company replied

Rated 5 out of 5 stars

Great Experience so far... Still running traffic on the fairly fresh set up, but everything to this point has been awesome. Great Communication Great Design Team Great Copy Team Well Structu... See more

Rated 5 out of 5 stars

Class A Media crafted a smooth, hands-off experience for us. Their guided questionnaire helped them understand our needs, and after providing our brand guide, they took it from there. Within three wee... See more

Company details

  1. Marketing Agency

Written by the company

When eCommerce brands think of Email and SMS Marketing, they choose Class A—your go-to for profitable growth. We redefine what true eCommerce success looks like. In a world of fleeting trends, we transform email and SMS into timeless pillars of growth—designed for brands that demand nothing less than perfection. Your business isn’t ordinary, and neither should your strategy be. Distinction is where we begin. With our headquarters in the heart of New York City, we aren’t just an agency—we’re your bespoke partner. Our team of master strategists, designers, and copywriters knows that your brand's reputation is everything. Each campaign is meticulously crafted to reflect the soul of your brand, ensuring you remain synonymous with sophistication and success.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

Incredible

Incredible. We are a quirky brand, with lots of different kinds of products. I was nervous that it would be challenging for Class A to "get us". Wow, they nailed it! The flows are so beautifully, I feel like they know our brand better than we do. . hahaha. It truly looks like they had fun designing our flows. Highly recommend!

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Delivered service had negative impact…

Delivered service had negative impact on business. Customer complaints from loyal customers and high spenders. I tried to work it out with Daniel. He changed the definition of his guarantee from Sales increase to Attributed Revenue as a result. Would not refund. Daniel said he was pleased with the performance, and blamed negative trends on my business. But I understand my business well and could see the correlation. Only writing reviews because he refused to honor the guarantee. Otherwise he's a nice person. But be warned.

31 March 2025
Unprompted review
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Reply from classamedia.com

We respect every customer’s opinion, but we believe this review does not accurately reflect the services we delivered. Our offer and guarantee are clearly positioned around building and optimizing Email Flows, not running Facebook ads or driving external traffic.

In this case, the client saw measurable improvements in Flow-attributed revenue in both Klaviyo and a third-party attribution tool that they use.

It’s also worth noting that the client has continued to use the Flows we implemented more than six months ago to this day, which we believe demonstrates the ongoing value of the work delivered. Meaning, if they had a negative impact they wouldn't be running our Flows months later.

Despite this, the client later disputed the charge after the work had been completed and accepted. (Which speaks volumes to their business ethics).

The client seems to be disgruntled as the pending dispute is not working in their favor.

For full transparency, here is a Loom video demonstrating the performance and active use of these Flows: https://www.loom.com/share/f317b3a0192f44259c8ca717f365a3bf?sid=0d30dc45-f0c2-44fe-851d-4f04b9a68b18

We stand by our work and the commitments outlined in our agreements. While we regret that this client’s experience didn’t meet their expectations, we remain confident in the integrity of our approach and the results achieved.

(Company: Chess House)

Rated 5 out of 5 stars

Class A Media Flows, Highly Recommended

Working with Class A Media has been a breeze. They were easy to work with and helped update our flows for our business. Although it is expensive, I would highly recommend their service. Thanks again for your help on our flows!

1 June 2025
Unprompted review
Rated 5 out of 5 stars

300% Roas in 22 days

I have been following Daniel Mizrahi's ads for a while. I tried different agencies to develop flows for my business with poor results. Then, I decided to bite the bullet and went to Daniel's. The process was a lot nicer than I expected, Class A Media team super professional. Quality of design, complexity of flows... Then, for me the reality kicked in when I saw a month later that the orders started to come from Klaviyo's forms. In this month, from CAM flows, I've generated 3x ROAS from the investment from their work alone. If you are looking for a Klaviyo expert, these are the guys

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Class A Media have been amazing

Class A Media have been amazing!
Daniel and his team are really great to deal with. We get prompt responses at all time as well as suggestions on things weren't part of the agreement. We have used them for 2 brands already and have seen immediate results!
Will definitely recommend and use for future brands.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Class A Media has been one of the best…

Class A Media has been one of the best companies I’ve had the pleasure of working with. Daniel and his team are true professionals—knowledgeable, responsive, and highly skilled in their field. I was especially impressed by how quickly they answered my questions and made sure I understood every step of the process. The implementation was seamless, and they handled everything with care and precision. Since partnering with Class A Media, we’ve been able to reach more customers and have seen a significant positive impact on our business. I highly recommend them to any business looking for reliable and expert digital media support.

1 March 2025
Unprompted review
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Reply from classamedia.com

Thank you Kevin!

Rated 5 out of 5 stars

Great to work with

Great to work with, responsive and obliging to my many questions! When it comes to email flows, Daniel's knowledge and passion are second to none! Thank you!

1 March 2025
Unprompted review
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Reply from classamedia.com

Thank you Emmylou! It has been a pleasure.

Rated 5 out of 5 stars

Email flows on fire

Daniel and the team at Class A Media were able to greatly improve our customer email journey. They were personable, professional and easy to work with. More importantly, they know what they are doing and with our improved flows, we were able to deepen the relationship with our customers while increasing our flow revenue. If you need help with email marketing, I would definitely recommend giving Class A Media a try.

7 November 2024
Unprompted review
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Reply from classamedia.com

Working with you guys has been a pleasure! Thank you

Rated 5 out of 5 stars

Top Notch - Just As Advertised

Top Notch - Just As Advertised. A lot of services say they are going to take over and do all the work, Daniel and his team actually execute on that.

During the busiest time of the year, they were able to get this project done, exactly how I envisioned, and with minimal effort from my side.

All I had to do was provide good info during the onboarding, and give feedback 2-3 times.

They delivered on KPI improvements as well, as we are seeing better returns from our flows across the boards.

Can't really complain, and that's why I'm here to advocate. If you're on the edge, this should be your sign to dive in. You won't be disappointed. I've already made my investment back within 45 days.

12 February 2025
Unprompted review
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Reply from classamedia.com

Thank you Michael! Much appreciated.

Rated 5 out of 5 stars

Great experience

We loved working with Daniel and his team. They were smart, thorough, and fast. We've already seen huge improvements in our email account, and can't wait to see that trend continue. Highly recommend.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Working with Class A Media on our emailHighly Recommend Class A Media for Email Flows!…


Working with Class A Media on our email flows has been a total game-changer. From the onboarding process to the final implementation, everything was smooth, professional, and results-driven. They took the time to really understand our brand voice and goals, and crafted flows that not only looked great but actually converted.

We've seen a noticeable increase in our open rates, click-throughs, and most importantly—sales. The abandoned cart, welcome series, and post-purchase emails all feel cohesive and personalized, and our customers are engaging more than ever.

If you’re looking for an agency that knows how to blend creativity with performance, Class A Media is it. Couldn’t be happier with the outcome!

8 April 2025
Unprompted review
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Reply from classamedia.com

Thank you! We loved this project.

Rated 1 out of 5 stars

last minute cancel and product switch bait

Scheduled a call after completing a questionnaire on the website. The call was cancelled just a few hours before with no reason, no rescheduling.

But a few weeks later I started to receive emails from them as I'd been put on some mailing list, and trying to sell me with some cheap templates. Basically a cheap switchbait.

I read that this last minute cancelling also happened to another person on another review website.

EDIT: Appears the company replied back saying they don't know who I am, but this makes no sense. I have a pretty unique first name. And I also emailed back to their bait & switch email saying 'what gives'. So I don't know how they can pretend not to be able to identify the case.

For some more detail on the bait & switch: basically a few weeks after 'rejecting' me, i started to get emails from ClassAMedia, which included templates for using in email flows - exactly what they originally claim they can do with expert setup in 30 days.

I guess by baiting you into believing they are an expert, but rejecting all applicants, they can wash off this responsibility. And then send templates which you might feel are worth buying. The templates don't even come with the flow themselves, so I have no idea how it could be of any use beyond templates freely available on Canva and elsewhere.

24 March 2025
Unprompted review
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Reply from classamedia.com

Hi Sunit,

Thank you for taking the time to leave a review.

We’re genuinely committed to transparency, which is why we evaluate whether a partnership would be mutually beneficial before moving forward. If we find that a business may not be in a position to benefit from our full Email Flow buildouts, we prefer not to offer services that won’t deliver a strong ROI. Instead, we share free resources and guidance to support your growth until the timing is right.

That said, we understand your frustration regarding the cancelled call. While it’s rare, we aim to notify and support prospects even if we can’t proceed. We’ve looked into our database and couldn't find anyone under the name “Sunit Snd,” so if there’s been a mix-up or miscommunication, we’d be happy to clear that up.

We’re not in the business of bait-and-switch tactics, and it’s disheartening to hear that’s how the interaction came across. That’s certainly not our intention, nor how we operate.

Your feedback helps us ensure we communicate our process more clearly moving forward.

Again, this is not a review we view as negative as it further solidifies our position in ensuring we work with people we feel we can deliver for. And yes, like any proper business we have solutions for all shapes and sizes but for the offer you’re claiming to have inquired about we likely canceled the meeting due to it not being a fit.

We had a secondary offer for businesses who are not qualified. That is not considered bait and switch.

We have the choice to choose who we feel we can help, and who we cannot. Understandable that is insulting for some, but refreshing for others.

While most agencies take on anything that breathes - we do not out of respect to our team and clients.

We work hard to have squeaky clean reviews. But for someone who has not worked with us, nor experienced our process again we cannot regard this as viable. (Again, considering we do not recognize this name - if you can share the email you used that’d be more helpful).

Wishing you all the best in your business journey.

Rated 5 out of 5 stars

Great Experience so far..

Great Experience so far... Still running traffic on the fairly fresh set up, but everything to this point has been awesome.

Great Communication
Great Design Team
Great Copy Team
Well Structured Onboarding

I did this project during my peak season with very little time to spare, and was still able to properly communicate and manage my end of the responsibilities... which wasn't much.

Definetly recommend !

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Only Hire Class A If You Like Making Profit

Daniel and his team did an amazing job with rebuilding out our email flows. Their patience and professionalism made the whole experience fantastic.

Their extensive and expert level of knowledge with email, design, format, copy, and having a clear system is what really makes them stand out from any other email team or email marketer I've come across. They are not just an email marketing team, they are a team of true marketing experts.

We made our initial investment back in profit within 10 days after we turned on the new flows their team built us.

I am going to continually use them for any brands that we add under our portfolio. High recommend!

28 February 2025
Unprompted review
Rated 5 out of 5 stars

A man of his word - Stands behind his work

Daniel's Flow Blueprint offer was a no-brainer. His confidence and Guarantee took all the guesswork away from me. It's clear this wasn't his first rodeo. We saw nice lift in performance implementing his Flow Blueprint. Many thanks!

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Email Flows

Daniel and the Class A team were efficient with delivering a variety of flows. The automations have already paid back the cost of investment. Highly recommended

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Daniel and the Class A team did an…

Daniel and the Class A team did an outstanding job! They launched all new flows incredibly quickly with minimal briefing, making this one of the most efficient partnerships I’ve experienced. The results are already coming in, and the improvement is clear. Highly recommend working with them!

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Professional and highly competent

Daniel and team did a great job with our email flows - the emails themselves look beautiful, they did a great job understanding our niche business, and their communication was top-notch. It's great to know that our flows are where they should be now! Very professional agency, no hesitation in recommending them.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Seamless and Efficient Email Marketing Service

Class A Media crafted a smooth, hands-off experience for us. Their guided questionnaire helped them understand our needs, and after providing our brand guide, they took it from there. Within three weeks, we saw mockups, and by week four, everything was coded and ready for review. The emails are well-written, designed to match our branding, and built to convert. We're very pleased with the results!

1 November 2024
Unprompted review

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