We visited the Worthing shop to let our daughter pick some shoes. Steph upstairs was really kind and helpful. The kind lady downstairs was fun and playful with the kids too. A great experi... See more
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Joe, the young man who served us was very helpful from the moment we entered the shop, he helped measure my son's feet and showed us suitable footwear within our budget.
We went to the Worthing store and were served by Julia. We wanted to have our 1 year olds feet measured and get first shoes as she has just started walking. Measure and fit check were very thorough a... See more
Company replied
The staff member Joe who served us was really good with my little boy! It was his first time being measured and his first pair of shoes I thought he might have a meltdown as he isn’t very good with pe... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
81/83 Montague Street, BN11 3BN, Worthing, West Sussex, United Kingdom
- 01903233527
Replied to 98% of negative reviews
Typically replies within 48 hours
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Great staff - an asset to Clarks!
Sarah, Maureen and Rebecca were amazing. I arrived with a very sad 2 year old son and left with a very happy boy. They couldn’t do enough for us and were kind, and amazing.
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