Clarks - Solihull Reviews 357

Ewan at the Clarks in Solihull was great. Really patient, friendly and good knowledge of the shoes themselves.

I purchased my sons school shoes today and Anika was exceptional. Her customer service and efficiency was outstanding. She really made everything so simple in the purchase. Credit to Clarks. Thanks Anika

Clarkes Solihull is the best location, Ewan sorted me out today. Customer service skills impeccable and Kai. Literally went above and beyond for me. I will continue spending my hard earned cash in this location. Staff all polite kind and make you feel welcome. Big Up Clarkes crew Solihull location 💯

Ewan was really helpful. Great customer service. 😊

We went to the store in Solihull and Tia who served us was extremely helpful and helped up massively.

Sophie was polite and got on a level with my kids for a school fitting which was a really busy time for the store. She was calm, professional and friendly throughout. She clearly knows great customer service which is sadly lacking in most places these days.

Brilliant experience at the Solihull store getting measured and new shoes for my 3 year old, we were helped by Maddie H who was lovely with my son and he is so happy with his new shoes.

Ben at Clark’s Solihull branch was extremely helpful and obliging when looking for new shoes for my toddler. Many thanks!

Very well organised for a very busy week before the kids go back to school!
Highly commend Maddie R at the Solihull town centre.
Polite and professional. She had helpful tips and listened to what we required and advised accordingly.
Maddie took every opportunity to up sell but gently. I managed to resist any add ons but I hope she gets the recognition for the service she provides and all the effort she makes to add additional sales for the company.

We booked a slot for both of our children to have school shoes fitted in Solihull. Kai was fantastic, so good with the kids. Kind and thorough. She knew her stuff. Excellent service and efficient too.

Ewan’s service in the solihull store was very lovely and helpful despite my shoe size uncertainty. It made shoe shopping really easy for back to school after struggling all day. Absolutely excellent service!

Jason was great today helping with getting school shoes! Thanks so much. Really friendly guy.

The Solihull Clarks branch was busy but managed efficiently when we visited today.
The communication between staff was excellent and we were seen at our appointment time.
Kai was very helpful today. They spoke to both my son and me, measured his feet and sourced shoes for him, all within 10 minutes. Thank you to Kai.

Charlotte at the Solihull store was great. She really looked after my little girl. She went out smiling and happy with her new school shoes. Thanks Charlotte

We were served by Christel on Friday and she was super helpful and nice, thank you !

Great experience at Clark’s Solihull. Tia was so helpful and great with our 4 year old. Thanks so much!

Tia helped us in store today, and she was brilliant! Thanks so much Tia! Very helpful, friendly and knowledgeable! Thank you for making stressful school shoe shopping so much easier :)

The service was actually okay , no wait time. The young girl Tia was lovely , my issue is my daughter had her foot measured and was a 9E , we tried a few shoes on I then asked for another different pair . And didn’t relise till at home she had have a different size letter wise . So will now have to make the extra trip to see if they hopefully have the right one

Tiani was helpful and took time to be accurate in her measuring of my children’s feet.