I had an outstanding experience at the Clarks store in Putney and felt compelled to share it. I had seen a pair of shoes online that showed as available in-store, and the team went above and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have had the best experience with the manager in the Clarks Putney store. So welcoming and so helpful with two kiddies needing feet measured and new school shoes. The kids absolutely love getting t... See more
I came in the store, unsure of my child's shoe size. Sunena acknowledged my confusion and assured me she would assist me in finding the perfect shoe size and style for my little boy. Sunena was extrem... See more
There isn’t enough stars on the planet to give Gina at Clark’s in putney. She helped me (a very very very desperate mum on the first day of school, in a lot of bother). Gina and the other staff reall... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
94 High Street, SW15 1RB, Putney, London, United Kingdom
- 02087883054
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sunena was a great help!
I came in the store, unsure of my child's shoe size. Sunena acknowledged my confusion and assured me she would assist me in finding the perfect shoe size and style for my little boy. Sunena was extremely patient and kind, I would definetely purchase from this store again! Thanks a lot Sunena.
Went in to just have a browse and was…
Went in to just have a browse and was approached by one of the sales assistant, Muhammad. He was very persuasive and suggested some designs. I actually ended up buying a really comfortable pair of shoes. Really helpful lad.
I went in to get my toddler her first…
I went in to get my toddler her first shoes. I was served by Muhammad, who was very friendly and helpful. He took his time to measure my daughter’s size and suggested what kind of shoes might be best. He was very friendly and took his time to show me the different styles until we found the perfect pair. Great customer service!
Came into the Putney branch yesterday…
Came into the Putney branch yesterday with my 4 children to purchase school shoes, was served by a lovely young lady Jasmine who measured all 4 children, and brought down a range of shoes down for each child to try on. She was very helpful and polite and also made sure to include the children in the process by asking which shoes they initially liked and brought down some similar ones to the styles they had picked, just by her doing this simply made the whole process stress free and easy.
Excellent service all round!
Excellent service and done with a smile to boot! Thank you so much.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







