Clarks - Peterborough Reviews 152

TrustScore 5 out of 5

4.8

73 Queensgate, PE1 1NS Peterborough, Cambridgeshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Went to get grandson some new shoes, staff really polite and helpful. Lauren was our salesperson and was very friendly and helped my grandson choose his shoes, had a lovely conversation with him while... See more

Rated 5 out of 5 stars

Krystle is kind, patient, and always smiling. She always manages to meet my needs and find the right shoes. I'm so grateful; I wish there were more such friendly salespeople. Thank you so much. Best r... See more

Rated 4 out of 5 stars

I was dreading buying school shoes the weekend before school starts, but I was in and out in 10 minutes. Alyssa (in Queensgate), was polite and efficient. She showed my son the options, checked his si... See more

Rated 4 out of 5 stars

We was served by Jack trying to get my 3 year old a new pair of trainers. She didn't want to have her feet measured (normal threenager behaviour) however he was very patient and allowed her to try on... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 73 Queensgate, PE1 1NS, Peterborough, Cambridgeshire, United Kingdom

  • 01733348995

4.8

Excellent

TrustScore 5 out of 5

152 reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Really great experience!

Really great experience fitting my daughter’s first pair of school shoes. Big shout out and thank you to Jack, my daughter has autism and usually struggles with measuring and choosing shoes. Jack was patient, very knowledgeable about the best fit for her and was so helpful throughout. Will be returning for her winter boots soon!

10 August 2024
Unprompted review
Rated 5 out of 5 stars

KAYLA WAS LOVELY

The service was very quick and efficient, Kayla made us have a very good experience. She was polite and helpful and sized my son perfectly

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Nadia.

"I visited Clarks in Peterborough city centre today looking for more comfortable work shoes. I was helped by Nadia, whose communication skills and patience were exceptional. Thanks to her, I couldn't leave without buying a pair! Highly recommend for great customer service."

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Professional & helpful, thank you Jack!

We were helped by Jack today. He took care to ensure my daughter’s shoes fitted well and also shared the Clark’s promise. He then advised us of the trainer’s promotion, of which we availed. Jack was professional, knowledgeable and best of all - not pushy! An asset to any store!

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Queensgate store. Daughter had a great time!

We were served in the Queensgate store by Sophie, who was training 2 new starters. The experience was great. Most importantly, my daughter, who can be shy at times, had a good time. Sophie knew everything about the shoes and was able to make some great recommendations. The trainees also did a great job of being chatty and their measurements were accurate when checked. Clark’s can sometimes be considered an expensive option for school shoes but we got both shoes and trainers on a deal and it was very reasonable. Especially alongside the extended guarantees. Great experience all round. Thank you.

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quick service

Took my son in to have his feet measured for new school shoes. Was greeted by Lola who was training (supported by a colleague). She was brilliant! She carefully & correctly measured his feet, helped us find a pair that fitted perfectly with a polite, calm & professional manner. It was the quickest & easiest shoe shopping experience I’ve had in 16 years! Thank you Lola! I highly recommend Clark’s!

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Queens gate

Jack from the queens gate store in Peterborough was absolutely brilliant with both my daughters. Spent great amount making sure they were comfortable in both shoes and styles.

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Pleasant

Its always a pleasant trip at Clarks with my two nieces. Everyone was welcoming and helpful in the Peterborough branch. Success from the Peterborough Queensgate branch was great!

27 July 2024
Unprompted review

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