Clarks - Lowestoft Reviews 199

TrustScore 5 out of 5

4.9

118 London Road North, NR32 1HB Lowestoft, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff in the Lowestoft store were really helpful especially Lily who served me she made sure my shoes fitted and I was happy with them. She pointed out the offers, which saved me quite a bit. I... See more

Rated 5 out of 5 stars

We were assisted today in the lowestoft store by a lovely lady named Trinity, 😀 She was so helpful with my daughter who has some serious sensory issues and her biggest issue is socks and shoes! Tri... See more

Rated 5 out of 5 stars

Lauren selected some perfect summer school shoes for my 2 children, and fitted them very well. While I do wish children's shoes weren't quite so expensive (as they grow out of them so quickly), we got... See more

Rated 4 out of 5 stars

I needed to buy some black boots for my daughter from the Lowestoft branch, but there were none in stock (not unexpected- it's a relatively small store). The assistant, Laura, was very friendly, pleas... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 118 London Road North, NR32 1HB, Lowestoft, Suffolk, United Kingdom

  • 01502572040

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service in our local store!

Visited the Lowestoft store yesterday to get two pairs of school shoes. We were served by Laura, very efficient, friendly and helpful. I felt confident we came away with the right styles and sizes. Highly recommend visiting the store!

8 August 2024
Unprompted review
Rated 5 out of 5 stars

We went to the Lowestoft store and…

We went to the Lowestoft store and served by Trinity.
She was amazing from start to finish talking to girls about their names ages if enjoy school etc.
She was so good their feet assisting getting right shoes and great with my two girls.
We bought some school shoes and girls love them and came away happy.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

My daughter and I went to get school…

My daughter and I went to get school shoes today and were served by the lovely Laura in Lowestoft. She was so engaging and put my daughter at ease with her friendly and positive energy. She was so thorough and was wonderful at getting just the right fit. So informative and helpful. We will definitely be going back. What a super employee!

8 August 2024
Unprompted review
Rated 5 out of 5 stars

One happy Lad

Very happy with my experience today. A lovely lady called Trinity helped my son choose the right shoes for him that will last him a while. With my lad starting secondary school in September he isn't aloud trainers or trainer looking shoes anymore.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Clarks lowestoft

Lovely customer service very polite workers and gave a range of shoes they thought looked good by Lauren in the lowestoft clarks

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Went in just to browse and found a lovely pair of sandals and the lady who helped me was wonderful as I have different size feet and it was no trouble for lynzi to fetch the different sizes I needed and was polite throughout my experience would highly recommend

18 July 2024
Unprompted review
Rated 5 out of 5 stars

I went to buy some sandals

I went to buy a pair of sandals today in the Lowestoft Clarks shop and was served by Jo who was very friendly and helpful. I ended up treating myself to two pairs of sandals in the end as they were so comfortable and very well made.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service Jo in the Lowestoft store was fantastic really helped mum and as mum said she would give her 10 plus for customer service or gold stars was a really positive experience

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Lowestoft shop

The sales lady at the Lowestoft store Jo, was extremely helpful and professional. She knew exactly how to deal with my foot problems and offered solutions to the issues. I came away very pleased with two pairs of shoes and cleaning products as well.

2 July 2024
Unprompted review

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