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Clarks - Ilford Reviews 55

•
TrustScore 4.5 out of 5

4.7

Shoe Store
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Location

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116 High Road, IG1 1BY Ilford, London, GB

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02085530547

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent and high quality customer service at the Ilford branch, which is very rare now. Hema, Tanya and the Manager were attentive, very friendly and had fantastic product knowledge. They made me fe... See more

Rated 5 out of 5 stars

Sahar at the Ilford store was friendly, welcoming and very understanding. Whilst measuring my feet, Sahar took time to get to know me & my Aunty. She helped us pick out some velcro plimsolls,... See more

Rated 5 out of 5 stars

Dillon and Amrit ( I hope that's name of the person who served me) from ilford branch was very kind and humble.I went to ilford shop specifically to order one of sandal which was not available on webs... See more

Rated 5 out of 5 stars

Nawfal, our store attendant was incredible. He managed the entire store and although it was stressful, he kept calm and was smiling even with the customers who seemed quite frustrating. The only thing... See more

Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.

Contact info

  • 116 High Road, IG1 1BY, Ilford, London, United Kingdom

  • 02085530547

4.7

Excellent

TrustScore 4.5 out of 5

55 reviews

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Replied to 98% of negative reviews

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Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing experience, the staff are very friendly and knowledgeable and Umar was the best sales advisor I have ever come across in all the years I have been shopping with Clarks. Highly recommend the ilford branch. Best service ever.

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Hi there my name is Vishvajith and I…

Hi there my name is Vishvajith and I like to write a review on my experience on clarks about how Amrit who was kind enough and helpful to pick out the perfect pair of shoes that fit me perfectly and she also said good luck for year 10 that was very kind of her.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Incredible Service

Nawfal, our store attendant was incredible. He managed the entire store and although it was stressful, he kept calm and was smiling even with the customers who seemed quite frustrating. The only thing I would say is next time have more people to help out. Great service

18 August 2024
Unprompted review
Rated 5 out of 5 stars

Amrit

Amrit, sayeeda and yusuf in ilford great customer service very friendly and pay

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service by Sahar

Fantastic service by Sahar at the Ilford store today. She made my shy four year old feel at ease and we left with three pairs of shoes. Success! Sahar made sure that we were aware of the current offers too which was very much appreciated. We always feel welcome at this store. Large selection of kids shoes too.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Ilford store service

Rashida served us at Ilford. I went in for one boy's shoes and ended up buying for all. It was the best experience I've had at Clarks in so many years. She was very patient with the boys and us. she spoke to them. Measured their feet one by ine. Gave them options. Brought out different sizes. Listened to their need. and they were immersed in the shopping experience.

5 August 2024
Unprompted review

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