Tinny was excellent at fitting my 2 kids and suggesting styles that would suit their feet (it’s not just as simple as shoe size and width when you have to fit shallow feet and very specific fashion r... See more
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Received such amazing customer service from Roxanna today at Harrow branch, I was just browsing around and wasn’t even planning to purchase anything until Roxanna approached me with her lovely smile a... See more
Friendly, welcoming, professional and competent. And We had a lovely time having a fitting and choosing shoes for our one year old who walked up and down the shop in delight. Thank you Tara and your... See more
The staff here were excellent in terms of their advice on footwear and customer service overall. The most helpful of all the staff was Tinny, she provided a range of footwear that was comfortable and... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 7 St Anns Shopping Centre, HA1 1AS, Harrow, London, United Kingdom
- 02084271023
Replied to 98% of negative reviews
Typically replies within 48 hours
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OUTSTANDING CUSTOMER SERVICE
Received such amazing customer service from Roxanna today at Harrow branch, I was just browsing around and wasn’t even planning to purchase anything until Roxanna approached me with her lovely smile and talked me through the new styles which recently launched in the market, she even took an extra mile to convince me to buy a same pair of shoes that she told me that she brought for herself, I must admit that she was absolutely thrilled to see me purchasing a pair of a shoes which she recommended me to purchase! All the other staff were so Helpful and friendly. Outstanding customer service, Thank You! A+++++
Was dealt with care by Imadh and…
Was dealt with care by Imadh and Roxanna, helped me get the right sizing, very friendly staff.
amazing service!
amazing service, we were helped by a lovely women named miradula the second we walked in and were treated with kindness and respect, will never forget it!
The staff that helped me today was kouser A
The staff that helped me today was named kousar A, she was very patient and helpful. She made sure we was happy with our decision and came in an out of the storage room and came back with a big smile on her face.
Great friendly service.
Priti was great and and helped us with our service. Thank you.
Smiling and helpful
Imadh is a very interactive and pro active team member from Ckarks -Harrow shop,when ever I visit, he is always smiling and ready to assist, I buy clarks shoes because of quality and staff helpfull nature
Great personalised service
Great personalised service for school-shoe fitting for our daughter
Lovely fantasy shoes
I found great pair of slipper trainers for the house and happy saw shiny blue shoe who remind me of Dorothy Gale but magical blue shoes. And was really happy they were 40% off
Visited the Harrow branch today to buy…
Visited the Harrow branch today to buy school shoes for my son . We were served by Mradula K who gave us excellent service. She was so patient and very helpful.
Thank you Priti for your service.
Knowledgeable, kind and patient service
Priti measured my daughter and was kind, patient and knowledgeable. Gave me confidence in product and her advice. Thanks Priti and team for a friendly experience
Great experience at Harrow Clark…
Great experience at Harrow Clark especially from Priti who worked well. With my daughter with asd and did her shoes sizes for her new school shoes
Priti was very helpful and very…
Priti was very helpful and very professional. She assisted my daughter with measuring her feet and choosing the right size shoes. I and my daughter will give her 10/10.
Priti is being amazing with us
Priti is being amazing with us . We like her devices and guidance .
Priti was very helpful in assisting in…
Priti was very helpful in assisting in choosing our toddler’s shoes. Great service.
Great customer service!
Very good customer service employee called rayan was nice gave me nice recommendations of shoes very quick service
Roxanne was really amazing at Clarks in…
Roxanne was really amazing at Clarks in Harrow. She really went above and beyond in helping choose my kids school shoes.
The staff was very helpful
The staff was very helpful
Roxy and Mradhla went the extra mile to help Just an excellent and professional service with a smile
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