Went into Grantham Clarks today as my daughters feet had grow after they fitted her first pair, all the staff in were absolutely brilliant, Helen was chatting away to my nearly 2 year old daughter and... See more
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Went into Clarkes to get my infant son measured for his first pair of shoes. Hattie was very attentive, calm & gentle when measuring my son’s feet and offered her professional opinion in what would... See more
Wendy at the Clarks store in Grantham was extremely helpful when measuring my three sons feet during August. Although the store was short staffed and my boys are quite energetic (!) she was understand... See more
As always a great experience purchasing school shoes for my children. The attention to detail on measuring their little growing feet to finding the perfect pair of shoes - even if it means orderin... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
57 High Street, NG31 6NN, Grantham, Lincolnshire, United Kingdom
- 01476563244
4.4
Excellent
32 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Excellent service
Excellent service from Wendy and Millie! Good quality shoes for children fitted by kind and knowledgeable staff.
23 July 2024
Unprompted review
Excellent customer service from Helen…
Excellent customer service from Helen in the Grantham store - could not do enough for us! Would highly recommend anyone to use this store for any footwear requirements. Thank you for going above and beyond.
21 June 2024
Unprompted review
5* service
The ladies here are lovely, kind and helpful especially Helen and Wendy at the Grantham store. Fantastic service
7 June 2024
Unprompted review
So Helpful
We are staying near Grantham on holiday. Popped into town for a supermarket & spotted the Clarks shop. The lady who looked after my 87 year old Mum's shoe needs was so helpful; nothing was too much trouble. Mum knows what she likes & what she doesn't! So, amazing that we came away with 2 pairs of shoes for her. Both members of staff were very friendly. Thank you ladies. 😊😊
15 May 2024
Unprompted review
Excellent Customer Service
Helen, Claire and Wendy were knowledgeable, whilst picking up a pair of shoes. They checked the fit from the online order and left me really happy with my purchase. 10 out of 10. I will buy directly from them in future!
14 May 2024
Unprompted review
Lovely local service …
Claire bent over backwards to support me with a return from another store. I buy all my kids shoes here in bulk, exceptional customer service. Would recommend shopping local and visiting this Clarks
9 May 2024
Unprompted review
The staff are friendly and helpful…
The staff are friendly and helpful especially when you have children with a disability. They understand and soft spoken towards them. I have been going to Clarks for 15 years now
13 April 2024
Unprompted review
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