Maria at the Exeter store was absolutely brilliant today, she suggested a couple of options for my husband who has really painful feet. Went in hoping to find one pair of comfy shoes and came out with... See more
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Thank you Hulde who works in the Exeter store who helped us buy our little girls first school shoes. Hulde was very knowledgeable and helpful, even after trying on around 10 pairs of shoes, she was st... See more
Went in looking to buy another pair the same as the ones I bought @3 years ago. Maria immediately came up to me, checked my shoe type & size and came back with an identical pair, offering me an extra... See more
Maria at the Exeter store was nothing short of exceptional. From the moment we walked in to the moment we left, she was attentive, helpful and very knowledgeable. Nothing was too much effort for her (... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
233 High Street, EX4 3NE, Exeter, Devon, United Kingdom
- 01392271070
Replied to 98% of negative reviews
Typically replies within 48 hours
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Alise
Really easy shopping journey from start to finish. Clueless in the world of baby shoes alise was able to guide me through and I managed to get some lovely pre walking shoes that even her mummy likes.
Bobby in Exeter is amazing!
I have had 2 of my children's shoes fitted in the Exeter Clarks shop, and there is a wonderful lady working there called Bobby who has been a fantastic help each time we have been in. She has immediately built up excellent rapport with the children, and has been professional and attentive throughout our experience. She is an absolute credit to your organisation and is now a major reason we return to this store in particular to have their shoes fitted. If you can, please make sure she receives this message, she is amazing!
Clarks Exeter - great staff!
Our shop assistant Ethan was an absolute pleasure and so helpful with our little girl - she measured and helped us with options in what was a big day choosing first school shoes! A lovely credit to your store!
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