Clarks - Camberley Reviews 43

TrustScore 4.5 out of 5

4.7

15 Prince of Wales Walk, GU15 3SJ Camberley, Surrey, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic experience at the Camberley store getting school shoes for my 5 year old. Finn was brilliant! Very kind, patient and encouraging with my son. They gave expert advice and we ended up with the... See more

Rated 4 out of 5 stars

We went to Clark’s the last Sunday before the kids returned to school (yes a little crazy I know) and although busy we were served quickly by a lovely assistant Grace. Grace measured my son and told u... See more

Rated 5 out of 5 stars

We visited the Camberley store with our two children for school shoe fitting and was assisted by Lexi. She provided a fantastic service to us and our children and was very patient with our son who ini... See more

Rated 5 out of 5 stars

The staff at the Camberley branch greeted me on entry to the shop and Parky was particularly helpful in helping me look at some shoe choices which resulted in me making the right choice. I ended up b... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 15 Prince of Wales Walk, GU15 3SJ, Camberley, Surrey, United Kingdom

  • 01276983112

4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

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Replied to 98% of negative reviews

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Rated 5 out of 5 stars

Served by Georgie in Camberley

Served by Georgie, very good price on a new pair of trainers. I was given advice on how to take care of them and even bought rain and stain protector for my new shoes. Exceptional service in the Camberley store from Georgie.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Lexi in the Camberley store provided us with a fantastic service and we left extremely satisfied.

We visited the Camberley store with our two children for school shoe fitting and was assisted by Lexi. She provided a fantastic service to us and our children and was very patient with our son who initially found putting the trainers on difficult but she showed him how and is the perfect fit. We walked in for school shoes and left with them plus some trainers as the quality of the shoes and service was great. Would highly recommend the Camberley store

22 August 2024
Unprompted review
Rated 5 out of 5 stars

The staff were so helpful

The staff were so helpful & really went out of their way to help us with my son’s school shoes. He loved the shoes so much that he wore his SCHOOL shoes out of the shop!

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Lovely assistance by Finn!

Wow! What a delightful experience, being served by Finn! They went above and beyond by assisting me with finding the perfect shoe for the purpose I needed. They even provided the correct shoe care I was after (I have experience in the shoe industry so I was thoroughly impressed with their knowledge).

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Work Shoes

I was served by Tia. She was friendly, attentive and professional. She advised me on how to look after my shoes and encouraged me to purchase a bag. A credit to your Camberley store.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Thank you to Parky at the Camberley…

Thank you to Parky at the Camberley store for all your help with my daughter’s canvas returns. You made everything really simple with a friendly and helpful manner. Thank you!

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service…

I purchased some very comfy yet stylist shoes and am very happy with them, Michelle at the Camberley store has excellent customer service skills, she helped me decided on the right shoes and was very knowledgeable. A credit to the store. Thank you!

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Lovely experience with jawad

Excellent Service from Jawad

Jawad provided exceptional service during my recent experience. He was incredibly professional, attentive, and went above and beyond to ensure all my needs were met. His friendly demeanor and willingness to help made the entire process smooth and enjoyable. I highly recommend Jawad for his outstanding customer service and dedication.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Michelle in the Camberley store was…

Michelle in the Camberley store was absolutely fantastic! Even before I asked for my size she had brought out the next size down. So helpful and thoughtful. Thank you Michelle for a fantastic shopping experience today!

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Clarks in Camberley

All staff at Clarks in Camberley are always so kind, helpful and patient.
Thank you to Levi for their patience with my fidgety toddler while they measured his feet and gave us great advice when choosing shoes.

4 May 2024
Unprompted review
Rated 5 out of 5 stars

I went to Clark’s in Camberley to get…

I went to Clark’s in Camberley to get my grandson some new shoes where we were served by Michelle, who was absolutely fantastic with grandson and was happy to spend time listening to his views and giving him a super tip on keeping his shoe laces tied. Thanks again to Michelle who made the whole experience great.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

A enjoyable purchasing experience

The staff at the Camberley branch greeted me on entry to the shop and Parky was particularly helpful in helping me look at some shoe choices which resulted in me making the right choice. I ended up buying a great pair of shoes. Parky also offered me various shoe treatment products and explained the refund/exchange policy. I felt well looked after. The customer service was great.

22 April 2024
Unprompted review

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