Clarks - Bracknell Reviews 51

TrustScore 4.5 out of 5

4.7

30 Princess Square, RG12 1LS Bracknell, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have just had an operation on my right foot and ankle so my feet are not both the same size at the moment. Today I had the absolute pleasure of going into the Bracknell Clarks shoe store and had the... See more

Rated 5 out of 5 stars

We came in this morning for our 2 daughters to be measured and fitted for new school shoes. Chloe (Bracknell store) was so lovely - she really put both my daughters at ease and took extra care to chec... See more

Rated 5 out of 5 stars

We visited Clarks in Bracknell today to get our 14 month old son his first pair of shoes. On arrival, we received a welcoming greeting from the assistant Josh. Josh approached us and asked ho... See more

Rated 5 out of 5 stars

Excellent service from Alex in the Bracknell store this morning. Alex was calm, patient and helpful in measuring my son’s feet and helping us find new school shoes. This is always a tricky time for us... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 30 Princess Square, RG12 1LS, Bracknell, Berkshire, United Kingdom

  • 01344485995

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Really helpful

Josh from the bracknell store was so helpful. Got my sons feet measured for the 1st time and he asked questions and recommended shoes that would work best for us.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service in Bracknell

Sue in the Bracknell branch was so helpful & knowledgable. She fitted my little girls first pair of shoes & was so kind, calm & patient with her as she was quite unsure about the whole experience. We will definitely be back to see Sue for her next pair. Thank you so much!

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Bracknell

I used to avoid Bracknell store as I've had a few bad fits in the past. However I went back this weekend & Josh was amazing. He really knew what he was doing with children fitting. Friendly and professional.

4 May 2025
Unprompted review
Rated 5 out of 5 stars

Bracknell Clarks

Saw Sue at Bracknell Clarks who was great. Seemed to take extra time to discuss half shoe sizes and shapes for black school shoes and also holiday sandles.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

First Class Customer Service!

We visited Clarks in Bracknell today to get our 14 month old son his first pair of shoes.
On arrival, we received a welcoming greeting from the assistant Josh. Josh approached us and asked how he could help.
We explained we wanted to get our son his first shows and would need his feet measuring.
Josh swiftly acquired the tape and made the measurement.
Josh then picked a variety of shoes commensurate to our sons needs. He observed him walking in each and provided feedback.
From this advice we selected 2 pairs and received a good price for each.
Josh was incredibly attentive, engaging and passionate. He really cared about providing a first class customer service!
Thanks Josh keep up the good work!
Andy, Harriet & Archie.

3 May 2025
Unprompted review

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