Clarks - Bournemouth Reviews 34

TrustScore 4.5 out of 5

4.7

16 Commercial Road, BH2 5LP Bournemouth, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Needed my son’s feet measured. Met by Jamie who could not have been more helpful, relaxed and knowledgeable. Really lovely chap. Mandy, his line manager, also represented the company very well. Good j... See more

Rated 5 out of 5 stars

Jamie at the Bournemouth store was very patient with my two children especially as my daughter’s feet can be tricky to fit. The appointment system worked well. The store was clean and we were able to... See more

Rated 5 out of 5 stars

Visited store today as a local resident and Kelly and Charlie lovely✨found exactly what my feet needed:) Kelly served me and was great nothing too much trouble and so knowledgeable so thank you Kel... See more

Rated 5 out of 5 stars

I went to Clarks in Bournemouth Town centre today to exchange some shoes, but due to the fact that they had passed the receipt date of refund I could only buy something else in exchange for them. This... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 16 Commercial Road, BH2 5LP, Bournemouth, Dorset, United Kingdom

  • 01202290109

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Went to clarks in Bournemouth Town…

Went to clarks in Bournemouth Town Square helped Karen and follewed up by Kelly.

They went out of there way for me as I couldn't get the right size shoe so they gave me a wider fit which was perfect for me

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Visit to Bournemouth branch

Just wanted to say how extremely helpful Mandy and Jamie were when we visited the Clarks Bournemouth branch. They answered any questions we had so well and made the whole experience so easy for us! Thank you again guys and you are both a credit to Clarks with you’re professionalism 👌🏻

25 August 2024
Unprompted review
Rated 5 out of 5 stars

Clarks Bournemouth

Jamie at the Bournemouth store was very patient with my two children especially as my daughter’s feet can be tricky to fit. The appointment system worked well. The store was clean and we were able to come away with two pairs of school shoes ready for September. My daughter tried on 4 different styles in 2 different sizes with insoles and heel grips added in. We didn’t feel rushed at all - the service from Jamie was excellent.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Popped in for school shoes

Popped in for school shoes. We were looked after by Jamie, who was attentive and wrote down the sizes for us knowing we weren't purchasing in store on that day. That did not stop him being so lovely and he was brilliant with our children. I have been to clarks every year for school shoes for the last 6 years and there have been a mixed bag of experiences and this was the best one.

17 August 2024
Unprompted review
Rated 5 out of 5 stars

We have just visited the Bournemouth…

We have just visited the Bournemouth town centre store and was looked after by Kelly. We went in for school shoes for my daughter and we have to say she was absolutely amazing. Attentive, interested, experienced and ensured she was entirely happy with the fit. Would highly recommend and we will be going back to see Kelly again. We’ve bought school shoes for years and she is by far the best fitter we’ve come across

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Bournemouth store excellent:)

Visited store today as a local resident and Kelly and Charlie lovely✨found exactly what my feet needed:)
Kelly served me and was great nothing too much trouble and so knowledgeable so thank you Kelly:)
Store set out lovely and clean and tidy.
My only criticism would be that when I pass in mornings I feel so sorry that staff have to clear doorway of rough sleepers with needles cans and bedding that this could easily be solved with a roller shutter so can’t be in doorway. Hopefully Clark’s directors will resolve this as so unfair for such lovely staff.

5 May 2024
Unprompted review

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