Clarks - Bath Reviews 199

TrustScore 5 out of 5

4.9

10 Union Street, BA1 1RR Bath, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

i recieved perfect service from isabelle rowland at bath store she was not only very fast she was also very nice and talkative yet proffesional.

Rated 5 out of 5 stars

Came in to Bath store to have my 6 year old daughters shoe schools sorted. Cheyanne was fantastic. My daughter is autistic so very sensitive to textures. Refused to wear the little pop socks. Cheyanne... See more

Rated 4 out of 5 stars

We visited today to get both our children's feet measured, upon finding both needed new Freya was lovely spending time getting the right shoes for both of them, our daughter loved it as she describe... See more

Rated 5 out of 5 stars

We were welcomed to the store and given a specific place to go. Caitlin arrived promptly and measured my daughter’s feet. Rather than waste time bringing shoes out one by one, Caitlin showed us what... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 10 Union Street, BA1 1RR, Bath, Somerset, United Kingdom

  • 01225462632

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great

Great, experienced and friendly member of staff, well done Elinor.
Thanks for all your help and kindness to our daughter whilst helping her choose a lovely pair of boots.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Louise was great

Louise was friendly, interested and asked questions so understood exactly what I was looking for. Happiest shoe-buying experience I've had!

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Anne in the Bath store is a star

Anne in the Bath store jas been fantastic every time I've taken my daughter in to get her feet measured. My little girl is a bit nervous about the measuring machine, but Anne is always so patient and gentle which makes the whole experience so much better! Thank you

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Lou was lovely

Lou was lovely, knowledgeable and enthusiastic. She took the pain out of the teenage son buying proper shoes for a wedding and her Hot Chocolate recommendation was spot on too!

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Super helpful

Super helpful, efficient staff who were brilliant with our very busy, fizzy 4-year old daughter (thank you Sophie!).

We found some great school shoes at a really reasonable price, too. Very happy!

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Helpful store experience

Visited one weekend a few weeks ago. Caitlin was very helpful, patient and friendly. Would recommend her for future visits! My toddler loves his new pair of shoes. Alister

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Shopping in Clarks-Bath

We have done some shopping in Clarks - Bath a couple of months ago. Ted and Sam were really helpful and made our first school shoes shopping experience very nice and special. I would like to thank them from here as well.
Kind regards

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Bath store, kids' department

Needed school shoes for my teen son and we were served by Madi. She was great, chatted about his interests, and gave a good choice of shoes for him to try. The store wasn't too busy, we waited about 5 minutes on a Sunday afternoon. And she did a good job with checking the size and fit.

15 September 2024
Unprompted review
Rated 5 out of 5 stars

Freya was brilliant

Freya was brilliant. Relaxed, organised, efficient and friendly. Measured my son’s feet. Was confident with the fit and the shoes have been great. Also measured my feet. Thanks Freya.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

thanks

Isla in Bath was very patient and helpful.

7 September 2024
Unprompted review

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