Clarkes Estates Reviews 

294
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Nigel at Clarkes was a star. Always helpful, communicative, honest and never pushy in approach. A very refreshing personable approach that will hugely benefit Clarkes in the future. Communication w... See more

Company replied

Rated 5 out of 5 stars

Nigel has helped us buy our first home. He was there when we viewed the property and he supported and steered us to the finish line. He always made himself available to help us, was always kind and em... See more

Company replied

Rated 5 out of 5 stars

I've have both been a FTB and more recently sold my property via Clarkes. We first listed our property way back in November 19 and were selling right through the Covid-19 pandemic, naturally, we've... See more

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Rated 5 out of 5 stars

We talked to a few estate agents before we decided to market our flat. It was down to Nigel's enthusiasm and knowledge of the market that we chose to go with Clarkes. Our overall experience was very p... See more

Company replied

Company details

  1. Real Estate Agents

Information provided by various external sources

Clarkes was formed in 2006 by Paul Clarke, after some years working for a large ‘corporate’ estate agency chain. It was clear to Paul that there was a better way of providing great service to customers, that put the customer first and was truly an estate agent you could recommend to your friends and family. Clarkes offers its clients the very best of both worlds. A locally based company with highly experienced staff plus a state of the art on-line system – My Property File. Providing our clients with total transparency and convenience, 24/7. You don’t have to choose between an old fashioned ‘High Street’ agent and an anonymous ‘On-line agent’ who might promise the earth but won’t deliver it – with Clarkes you get tremendous service, the very best local expertise and 21st century technology.


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4.7

Excellent

TrustScore 4.5 out of 5

294 reviews

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4.7

All reviews

(294)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

From the beginning to the end of our…

From the beginning to the end of our house sale, we could not have asked for better service from everyone at Clarkes. No matter what our concerns or query, they were very patient, efficient and accommodated our needs.

17 June 2021
Unprompted review
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Reply from Clarkes Estates

Words of praise indeed! Thank you Valerie. Paul

Rated 1 out of 5 stars

Will not be using again

Having been told we would be able to view a property and have our offer considered we were then called on route from London only to be told they had gone ahead with sealed bids the day before. A simple email or quick phone call out of courtesy would have saved time, money and disappointment. Really unprofessional.

15 June 2021
Unprompted review
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Reply from Clarkes Estates

Oh dear. I am sorry that you feel that way. It's a shame that you hung up before concluding the discussion - such action is always going to lead to irritation. You were advised by our team member within a few minutes of the decision being made and you are one of many people who will be similarly disappointed.

You are quite right, there are no excuses or apologies to be made for succeeding in our role. You will appreciate then, that I cannot agree with either your star rating or your comments. If you had had enough courtesy to conclude the conversation privately, I doubt you would have felt the need to make such an inappropriate comment, publicly.

Rated 5 out of 5 stars

Property Purchase

We have just purchased a property through Clarkes Estate Agents, and they were most helpful and courteous throughout the process.
They gave us regular progress updates, and we have been very satisfied with their service.

4 June 2021
Unprompted review
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Reply from Clarkes Estates

Thank you Howard. Best wishes in your new home. Paul

Rated 5 out of 5 stars

Very Happy

The letting team are very helpful and communicate very well.

26 May 2021
Unprompted review
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Reply from Clarkes Estates

Thank you for the rating and kind comments James.
Paul

Rated 5 out of 5 stars

Great communication

Both Alex and Paul were hands on and kept communication open constantly which is rare for estate agents these days! They kept me update and Alex even helped me out with a situation involving my letting agents (who were being most unhelpful). Would recommend and hope to use them again one day. Thanks both

4 May 2021
Unprompted review
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Reply from Clarkes Estates

Thank you for your comments Katie.
Paul

Rated 5 out of 5 stars

Given the government restrictions…

Given the government restrictions throughout the whole of this transaction when it came to getting to the end it was all smoothly performed and would definitely recommend them. Regular contact and very helpful throughout.

20 April 2021
Unprompted review
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Reply from Clarkes Estates

Thank you Louise .... We do try!
Paul

Rated 5 out of 5 stars

This has been a very trying period due…

This has been a very trying period due to lockdown and the building society withholding the buyers mortgage. Clarkes kept us up to date with all aspects of the sale whilst the buyers tried to renegotiate their mortgage.
Happy to recommend them in future.

8 April 2021
Unprompted review
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Reply from Clarkes Estates

Thank you very much Ted!

Rated 5 out of 5 stars

Despite numerous setbacks Clarkes…

Despite numerous setbacks Clarkes continued to provide courteous service, prompt response to queries and a professional perseverance leading to a successful sale

3 April 2021
Unprompted review
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Reply from Clarkes Estates

Thank you for feedback Andy!
Paul

Rated 5 out of 5 stars

Purchased a property that Clarkes…

Purchased a property that Clarkes Estates were advertising, Paul and the team were super helpful & nothing was too small - even having a third viewing to measure an alcove, Paul was still able to have someone come out to us.
Speaking to the team on the phone everyone seems lovely, the phones are always answered pretty quickly and if your estate agent is out the office then any of the other guys seemed really happy to help.
Nothing bad to say - brilliant service - 10/10.

26 March 2021
Unprompted review
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Reply from Clarkes Estates

Thank you for the review Charlie! Paul

Rated 5 out of 5 stars

Clarkes Estate Agents -Absolutely Fantastic

We have just bought and sold through Clarkes and they were fabulous throughout the whole process. It wasn't an easy ride for us, but Clarkes have been supportive, kind and enthusiastic and nothing was too much trouble. On exchange (late on a Thursday) we then only had until Monday's moving date to get everything organised. Clarkes offered us some advise on who I might get to help us pack and move with such a short timeline. I have no hesitation in recommending Clarkes estate agency, they are by far and away the best in the area in my opinion. Do yourself a favour and choose them!

26 March 2021
Unprompted review
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Reply from Clarkes Estates

Well Faye ... Thank you!
You are right; you had a very bumpy ride on your journey to your dream home, but ... you have arrived! Thank you very much for the acknowledgement and the review.
Regards
Paul

Rated 5 out of 5 stars

Great Estate Agent!

Dealt with Paul and Alex at Clarkes. Honest, reliable and helpful. Recommended.

18 January 2021
Unprompted review
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Reply from Clarkes Estates

Thank you for call out Arya.
regards
Paul

Rated 5 out of 5 stars

Perfect!

Paul and his team of associates have given me good advice and have supported me with the utmost care, honesty and guidance throughout all the stages of my sale. Would definitely recommend their service.

9 December 2020
Unprompted review
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Reply from Clarkes Estates

Thank you Liz! :)

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