I was able to find a ClarityMD Support person to listen to my problem. (My problem is that I'm getting automatic charges & delivery of product monthly, and am over-supplied by 4 months!) Joan was help... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The kind person (Rosel), whom I never got to talk with but who wrote me back on email, was able to cancel my order and help me with the question of returns. It gave me piece of mind, but took quite so... See more
Company replied
Nicole in customer service was great. Corrected my issue quickly and happily.my first order was for multiple months and when the auto reorder kicked in I still had 4 months supply left, so she fixed m... See more
Responsive to reset password requests, when initial contact made account status provided. This solved the issue without further activity. Response email again confirmed completed cancellation by Iva... See more
Company replied
Company details
Written by the company
ClarityMD is a US-based health supplement company committed to delivering clean and effective products made from pure natural sources. We believe in full transparency - real sourcing, real testing, real results. Every order ships within 48 hours from our US facility and is backed by a 90-day money-back guarantee.
Our satisfaction guarantee ✅
90 Day Money Back Guarantee
We're so confident that you'll love our products, that we offer a 90-day money back guarantee - don't love it? It's on us!
Contact info
United States
- +1 (985) 466-7745
- support@claritymd.co
- claritymd.co
4.4
Excellent
669 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Customer service was great
Customer service was great. I had doubts, but the Rep took care in quick communication. A+
James Garner
11 July 2026
Unprompted review
Reply from ClarityMD
Hi James,
Thank you for sharing this! We're glad our team was able to communicate quickly and put your doubts to rest. We appreciate you giving us the chance to take care of you.
It took getting to the 2nd level “…
It took getting to the 2nd level “ Nicole “ but I had a technical issue and the order didn’t include an area for a promo- so I didn’t get the promo. I gave info to the first level and was too basically “too bad”. I was adamant that there was an issue and I wanted my discount. Nicole understood the issue and quickly gave me my discount. Thank you. That is all I needed.
11 July 2026
Unprompted review
Reply from ClarityMD
Hi Clifford,
Thank you for sharing this. We understand it took a bit of back and forth to get there, and we appreciate you sticking with us. We're glad Nicole understood the issue right away and got your discount applied. We'll be sure to pass along your kind words to her.
Very well please with the quick…
Very well please with the quick response feom Lydon .Highest rating from Deborah
10 July 2026
Unprompted review
Reply from ClarityMD
Hi Deborah,
Thank you for the kind words! We're glad Lyndon was able to get back to you quickly. We'll be sure to let him know you appreciated it.
Cannot obtain ANY information over the…
Nothing, in the end ClarityMD came through. I again highly recommend.
10 July 2026
Unprompted review
Reply from ClarityMD
Hi Haig,
Thank you for reaching out, and we're truly sorry the process felt more difficult than it should have. That's not the experience we want anyone to have.
The good news is that this has since been fully taken care of. Your subscription was cancelled on July 12, so no further orders or charges will be processed. There's nothing else you need to do on your end.
We appreciate you giving us the chance to make it right, and if anything else comes up, we're always here to help.
Joan was a great help!
9 July 2026
Unprompted review
Reply from ClarityMD
Hi Mansoor,
Thank you for the kind words! We're glad Joan was able to help you out. We'll be sure to let her know you appreciated it.
Kelly is so great to work with
Kelly is so great to work with. Very helpful. No run-a-round. Eager to please.
10 July 2026
Unprompted review
Reply from ClarityMD
Hi Linda,
Thank you for sharing this! We're glad Kelly was able to make things easy and take good care of you. We'll be sure to pass along your kind words to her.
Effective Communication is Key
Kelly was very helpful and quick getting back to me to help resolve my issue. At first I was disappointed and just wanted to cancel my order. However, after Kelly reaching out and assisting me with her kind words, I decided to reorder and give this product a try. Thanks again, Kelly for your professionalism.
10 July 2026
Unprompted review
Reply from ClarityMD
Hi Tray,
Thank you for sharing this! We're glad Kelly was able to turn things around and help you feel good about giving the product a try. We'll be sure to pass along your kind words to her, and we hope you enjoy it!
Do Not Trust ClarityMD
Do Not Trust ClarityMD. Thanks to my bank with the fraud alert, I was able to catch it and stop payment. They offered. Buy 2 bags and get one fee for 19.99 each.. that adds up to 39.98. Except on the statement they charges me 29.99 each. I’m sure they’ll say I was a mistake, oversight, or some other bs.. they just expect that the majority of the people won’t actually look at the receipt. So they play the odds of ripping people off..
10 July 2026
Unprompted review
Reply from ClarityMD
Hi Steve,
Thank you for sharing your concerns, and we understand why the numbers seemed off to you.
We took a look at your order, and here's exactly what was charged. The Buy 2 Get 1 Free bundle came to $59.99 for 3 bags, which works out to $19.99 per bag, just as advertised. On top of that, expedited shipping was selected at $9.95, bringing your total to $69.94.
The $29.99 figure is our regular per bag price, but that is not what you were charged. Your order reflects the discounted bundle rate.
If anything still doesn't look right on your end, please reach out to us directly and we'll be glad to walk through it with you line by line. We want to make sure you feel completely confident about your order.
Nicole did a great job on getting my…refund
Nicole did a great job on getting my refund order she worked trying to reduce price for the product after the 3th time. The company would refund me in 10/15 days great job Nicole n
10 July 2026
Unprompted review
Reply from ClarityMD
Hi Willie,
Thank you for sharing this! We're glad Nicole was able to help you with your refund and work through the options with you. We'll be sure to pass along your kind words to her. Your refund should arrive within the timeframe provided, and if you have any questions in the meantime, we're always here to help.
After glossing over reviews
After glossing over reviews, not a one mentioned a thing about results of using the product despite being directed to a particular Facebook ad.
I was looking for a lung health supplement and I get ads for hair and skincare.
10 July 2026
Unprompted review
Reply from ClarityMD
Hi Steve,
Thank you for sharing your thoughts. We understand your concern about the ad you were directed to, and we want to help point you in the right direction.
Our Astaxanthin is an antioxidant supplement that many customers take as part of their overall wellness routine. If you have any questions about the product or what it may support, we'd be glad to walk you through the details. Please feel free to reach out to us directly, and we'll be happy to help you find the right information.
Nicole help me out with the cancelation…
Nicole help me out with the cancelation of my subscription and she is willing to help me out with my refund if I don't want the product. I recommend if you need help with anything email Nicole. She is doing amazing job.
10 July 2026
Unprompted review
Reply from ClarityMD
Hi Norris,
Thank you for sharing this! We're glad Nicole was able to help you with your cancellation and take such good care of you along the way. We'll be sure to pass along your kind words to her.
The service by Clyde was quick
The service by Clyde was quick, he responded to my needs within an hour or so and answered all of my questions, and I thank you all so much for all you do, have a wonderful day!
10 July 2026
Unprompted review
Reply from ClarityMD
Hi Gary,
Thank you for the kind words! We're glad Clyde was able to respond quickly and answer all of your questions. We'll be sure to pass along your appreciation to him. Have a wonderful day as well!
Customer Service CLYDE
Customer Service CLYDE understood my financial situation and was able to cancel my subscription. I will be able to try the product and if satisfied I will be able to make a one time purchase. That helps me big time. Thank you again CS CLYDE.
9 July 2026
Unprompted review
Reply from ClarityMD
Hi Lynnette,
Thank you for sharing this! We're glad Clyde took the time to understand your situation and set things up in a way that works best for you. We'll be sure to pass along your kind words to him, and whenever you're ready, we'll be here.
I’m still new to this brand, so far so good…
I’m still new to this brand, less than a month down. Perception is good so far for the Astaxanthin. Will report back in a month or two. And hats off to Quinn in customer service for their quick response on changing my refill/billing date. Thanks Quinn!
9 July 2026
Unprompted review
Reply from ClarityMD
Hi Jeri,
Thank you for sharing this! We're glad Quinn was able to update your refill schedule quickly for you. It's great to hear you're off to a good start with the Astaxanthin, and we look forward to hearing how things go for you. We'll be sure to pass along your kind words to Quinn.
Had a problem at first but Claudine was…
Had a problem at first but Claudine was very prompt and cleared every thing up in a very short time. Will use again. Thank to Claudine for great customer service!!
9 July 2026
Unprompted review
Reply from ClarityMD
Hi Rustin,
Thank you for sharing this! We're glad Claudine was able to clear everything up quickly for you. We'll be sure to pass along your kind words to her, and we look forward to serving you again.
Shout Out to Ivane in Customer Service!
I wanted to wait until I received my product and the credit... which I have! I have not had much time using the product yet, but I want to give a shout to Ivane who helped correct an order and the response was very quickly to my email. I am impressed with customer service; so thank you to ClarityMD for providing competent team. The expedited shipping was in error and my email was to correct that and the charges were in-fact credited to my credit card right away. Ivane was professional, knowledgeable and made things happen fast. He/She is definitely an asset to your company... give him/her a raise!
29 June 2026
Unprompted review
Reply from ClarityMD
Hi there,
Thank you for such a thoughtful review! We're glad Ivane was able to jump in quickly, correct the order, and get those charges credited back right away. That kind of fast, knowledgeable support is exactly what we aim for. We'll be sure to pass along your kind words, and we appreciate you taking the time to share this.
Eunice was a big help today with a…
Eunice was a big help today with a question I had. Everything was resolved and I really appreciate how well the information was presented with the question I had. I wish other companies had customer service reps that handled things as well as Eunice. Thank you to Eunice!!
9 July 2026
Unprompted review
Reply from ClarityMD
Hi RB,
Thank you for sharing this! We're glad Eunice was able to answer your question and lay everything out so clearly for you. We'll be sure to pass along your kind words to her.
Quick and professional customer service.
I emailed Clyde back after he sent me a notice that I would be receiving another shipment of products that were on an automatic renewal schedule. I emailed him back that after that shipment I needed to change the frequency of my renewal schedule. He immediately emailed back that was no problem and sent me the new schedule. He was quite helpful and quick at it.
9 July 2026
Unprompted review
Reply from ClarityMD
Hi Casey,
Thank you for sharing this! We're glad Clyde was able to help you adjust your renewal schedule quickly and without any hassle. We'll be sure to pass along your kind words to him.
I’m very pleased with the product I…
I’m very pleased with the product I purchased. I had an issue with the subscription, which was explained very clearly to by Jona . Thanks for your help , I’m sure I’ll do more business in the future.
9 July 2026
Unprompted review
Reply from ClarityMD
Hi there,
Thank you for sharing this! We're glad Jona was able to clear up your subscription question so well for you. We'll be sure to pass along your kind words to her, and we look forward to serving you again in the future.
JONA was very helpful to me to resolve…
JONA was very helpful to me to resolve my issue.
Very polite and eager to make sure that I had a positive experience with the company.
9 July 2026
Unprompted review
Reply from ClarityMD
Hi Jane,
Thank you for sharing this! We're glad Jona was able to resolve your issue and make sure you had a positive experience. We'll be sure to pass along your kind words to her.
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